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Staging a Site that References Another Site
legacy
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...
Embedding PDF URLs
legacy How To
This is a short tutorial for those wishing to do more with PDFs in DXP 7.0. You are strongly encouraged to read Adding Files to a Document Library first to get a better understanding of how the Documents and Media...
Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher
legacy Troubleshooting
In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal...
How to Drag and drop reordering of pages when a "Link to URL" page is present
legacy How To
By default, page order is locked in the navigation bar if one of the pages are a "Link to URL" type. This article demonstrates how to change the page order in the navigation bar in this scenario. Resolution In the...
Overriding Core Classes with Ext Plugins
legacy How To
A supported use case for using Ext plugins in Liferay DXP is overriding Liferay DXP's core classes (e.g., portal-impl, portal-kernel, etc.). You can reference the Finding Core Liferay...
Glassfish Admin Console Is Not Accessible
legacy Troubleshooting
With JDK version 1.6.0_19, and above, Glassfish admin console is not accessible with Liferay Portal. Steps to Reproduce Download Liferay Portal 6.1 EE GA3 or Portal 6.2 Glassfish 3...
Adding to the web.xml With Ext Plugins
legacy How To
A supported use case for using Ext Plugins in Liferay DXP is adding additional functionality to Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized...
Modifying Liferay DXP's web.xml file
legacy How To
A supported use case for using Ext Plugins in Liferay DXP is modifying Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext...
Why was my custom domain rejected by Liferay PaaS?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation...
Users May Appear in the Database but Not in Liferay Control Panel
legacy Troubleshooting
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
NoSuchGroupException' Occurs When Deleting Deactivated Users
legacy Troubleshooting
When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Enabling Directory Indexing
legacy How To
Description If directory indexing is enabled, document libraries are browsable through the URL not only for site admins but for anyone according to the default Document Library permissions. This could result in permission /...
Cluster Fails to Start Up Due to JGroups Update
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Changing the total number of fields in the index for Elasticsearch through DXP
legacy How To
This article documents how to increase the maximum number of fields in the Elasticsearch index through the Control Panel in DXP 7.0, 7.1, 7.2, and 7.3.  The default settings are set to 7500 fields and there is normally...
Search portlet does not automatically reindex when new user is added
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The intended behavior of the Liferay...
Sending e-mail by announcement portlet
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use...
LDAP Authentication and User Import/Export
legacy
This article provides an overview of LDAP integration with Liferay DXP 7.0. This content on authentication, user Import/Export, configurations, upgrade considerations and what has changed from previous Liferay...
Sorting Structures by Name
legacy How To
This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site...
Possible LDAP NullPointerExceptions
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Grey screen when accessing document in Liferay Sync
legacy Troubleshooting
If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....
Can not Edit Calendar Event When User Language and Portal Language Differ
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal...
Configuring reCAPTCHA v2 in Liferay Portal 6.2 EE
legacy How To
This article outlines how to configure reCAPTCHA version 2 in Liferay Portal 6.2.  Google is sunsetting reCAPTCHA v1 and as of March 2018 all v1 API calls will no longer work. In response to this "End of Life"...
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
legacy Troubleshooting
Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...
Liferay Maven Troubleshooting Guide
legacy Troubleshooting
This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution...
Linking to Unpublished Pages for Staging
legacy Troubleshooting
This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...
Solr 3.5.0 setup guide
legacy How To
The following article outlines a step-by-step guide of connecting Liferay 6.2 EE to Solr 3.5.0 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported...
Knowledge Base Search Operators
legacy How To
This article lists a few simple search operators that may be used to improve search results within the Liferay Support Knowledge Base. Resolution While the current search capabilities...
Setting Up Liferay Portal 6.2 on Tomcat 6
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Liferay Digital Experience Platform 7.0
legacy
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.0. Liferay DXP 7.0 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
Setting Up Liferay Portal 6.2 on JBoss 7.1.3.
legacy How To
This article contains a basic deployment of Liferay Portal 6.2 with JBoss 7.1.3. Keep in mind that this is just a basic setup and may have to be tweaked for specific environments....
Setting Up Liferay 6.2 on MySQL 5.5 With a Read/Write Database Split
legacy How To
This article describes how to set up a Liferay 6.2 bundle on MySQL 5.5 with a JNDI connection and a read/write split configuration.  Resolution 1. Unzip a fresh bundle. 2. Put these properties in your...
Files Are Being Partially Indexed
legacy
This article explains why only a portion of some web content appears to be indexed. For example, only some portions of text files are indexed for search while other portions are not searchable. Resolution This is...
Setting Up Liferay Portal With Terracota
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Setting Up Liferay Portal 6.2 on Weblogic 11g
legacy How To
This guide is to help the user set up WebLogic 11g (10.3.6). Resolution Obtain the required .jar files. Copy the serializer.jar and the xalan.jar from the [$build]/lib/portal. Obtain the Liferay Portal 6.2 EE .war...
Liferay Digital Experience Platform 7.1
legacy
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.1. Liferay DXP 7.1 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
Setting Up Liferay Portal 6.2 on GlassFish 4
legacy How To
This article documents how to install Liferay Portal 6.2 war on Oracle Glassfish 4. Resolution Required Files Download the GlassFish 4 server zip file; available on the GlassFish Server Open Source Edition 4.0...
Setting Up Liferay 6.1 EE GA3 or 6.2 WAR on Tomcat 8
legacy How To
This article describes how to set up Liferay Portal 6.1 EE GA3 or 6.2 EE on Tomcat 8 Server. Resolution 1. Gather the Necessary Files Download and unzip the latest version of Tomcat 8. Download the most recent 6.1 EE...
Minimizing JRuby Memory Issues
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Unable to search results which are greater than 10000
legacy Troubleshooting
Issue  The total number of count displayed in pagination is 10,000 due to which the assets present after 10,000 are not searchable. For Example: If there are 12,000 users in the portal, the users above 10,000...
Logging Mechanism for Liferay Database Pool
legacy How To
Issue 1. How to increase the logging around connection pool which can help to understand the activities within the connection pool? 2. What other container-managed database connection pool can be used instead of c3p0?...
Unable to resolve portal host java.net.UnknownHostException:[HOSTNAME] Name or service not known
legacy Troubleshooting
Issue When starting up the Tomcat server I get the following stacktrace: WARN [catalina-exec-15][PortalImpl:7173] Unable to resolve portal host java.net.UnknownHostException: [tomcat-host] Name or service not...
Benchmark Study of Liferay DXP 7.2
legacy
This whitepaper is a benchmark study of Liferay Digital Enterprise 7.2 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also...
After building the theme with code changes, the changes are not reflected in the UI as well as in the source code.
legacy Troubleshooting
Issue When customizing the theme by modifying the source code of Liferay 7.1, the changes are not reflected in the UI as well as in the source code of the theme. Environment Liferay DXP 7.1 Resolution Please Note:...
Is there a limit to the number of calendar events that can be displayed?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Liferay DXP 7.2 Database Portal Properties
legacy
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article is intended to provide a list of all the Liferay DXP 7.2 properties that can be used to connect the database of your...
robots.txt is not updated despite being saved correctly in UI
legacy Troubleshooting
Issue Updating robots information for pages will show outdated information despite being saved correctly. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution The value of host header in the request and the...
Cannot see calendar events after upgrade from 6.1 to DXP
legacy Troubleshooting
Issue After performing an upgrade from a Liferay 6.1 version to a DXP version, I cannot see the calendar events. Apparently the upgrade didn't handle them. Environment Portal 6.1 -> DXP Resolution There is s separate tool...
NoSuchFileException o NullPointer exceptions while upgrading the DB for DXP 7.2 SP1
legacy Troubleshooting
Issue When running the DB_Upgrade tool for installing the SP1 on DXP 7.2, the following errors may appear and the upgrade will not complete: ERROR [ServerService Thread Pool -- 89][ModuleReadHookImpl:85] Unable to...
Service builder does not respect service.xml setting json-enabled
legacy Troubleshooting
Issue The json-enabled value specifies whether or not the entity should be annotated for JSON serialization. By default, if the remote-service value is true, then the json-enabled value is true. When setting this...
Emails are not sent and MailMessageListener warnings appear on logs
Troubleshooting
Issue Emails are not sent and some MailMessageListener warn traces are written to the log file: [liferay/mail-1][MailMessageListener:135] Email test@domain.invalid will be ignored because it is included in...
ClientAbortException is thrown while navigating from one page to another
legacy Troubleshooting
Issue While navigating from one page to another, the following warning messages are thrown.  WARN [http-nio-8080-exec-4][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException:...
A StaleObjectStateException is Thrown When Using a Liferay Service
legacy Troubleshooting
Issue After installing Liferay DXP 7.2 Service Pack 1 or Fix Pack 2 a StaleObjectStateException is generated when a customization uses a Liferay service to update or modify data: Caused by:...
How can I include my JSP in a Liferay Blade Servlet?
legacy Troubleshooting
Issue I'd like to include a JSP in the doGet method of my Servlet plugin. The following gives NullPointerException:  this.getServletContext().getRequestDispatcher("index.jsp").include(httpServletRequest,...
Blogs Image Properties Moved to OSGi Config
legacy How To
Issue After installing 7.2 fix pack 1 the blogs.image.max size and blogs.image.extentions settings do not persist. Resolution The blogs.image. portal properties have been modularized and need to be set in the Control...
How to check which applications you have installed from Marketplace
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Overwrite Cache-Control header settings for resources in liferay-web.xml file
legacy Troubleshooting
Issue How can I overwrite the Cache-Control header settings for resources that are served via the /documents/ path? We have tried updating the lifery-web.xml to add a servlet filter for that url-pattern, but the...
When I shut down DXP from the Control Panel, the end users get a blank page and no warning message
legacy How To
Issue I go to Control Panel > Server Administration > Shutdown and shut down the server After DXP was shut down and I refresh the page, only a blank screen appears There used to be a warning message in Liferay 6.2...
DB2 SQL Errors during the database creation
legacy Troubleshooting
Issue There are DB2 SQL errors during the database creation in the server startup, causing messages in the log like the following:  2019-09-19 07:38:30.286 ERROR [main][ReleaseManagerOSGiCommands:93] bundle...