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Custom Facet does not work with custom field (expando) created as 'searchable as keyword'
legacy Troubleshooting
Issue Create a custom field for Web Content Articles name: mycustomfield type: text area set it 'searchable as keyword' Create a web content article and populate mycustomfield with any string (abc) call...
CSS calc() incorrect minification when css.fast.load=true
legacy Troubleshooting
Issue When using the calc() function in a css file, e.g.:  calc(var(--elem-height) + 1px) the minifier inserts incorrect spaces after deployment, so the file cannot be interpreted: height: calc(var( - - elem -...
Reset the admin user password
legacy How To
Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...
Startup failure due to com.liferay.portal.kernel.exception.NoSuchRoleException: No Role exists with the key {companyId=0, name=Owner}
legacy Troubleshooting
Issue A scenario has been reported where the startup process will fail, and an error message indicating "No Role exists with the key {companyId=0, name=Owner}" or similar as in the following stack trace will be thrown:...
Could not resolve module - Unresolved requirement error
legacy Troubleshooting
Issue Getting below error while deploying the ext module in the Liferay instance  org.osgi.framework.BundleException: Could not resolve module: com.liferay.journal.service [1099]_ Unresolved requirement:...
Moving an asset category lead to bigint out of range error
legacy Troubleshooting
Issue We have tens of thousands of categories, and we perform frequent changes in the structure, moving categories in the category tree. I experience bigint out of range error when trying to move a category....
After Liferay DXP 7.0 Fix Pack 83, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor
legacy How To
Issue On Liferay DXP 7.0 Fix Pack 83+, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor Environment Liferay DXP 7.0 Fix Pack 83+ Resolution In order to...
I cannot import a LAR file through the widget's Export/Import menu
legacy Troubleshooting
Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...
Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17
legacy Troubleshooting
Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...
When authorizing OAuth2 applications HTTP is used instead of HTTPS
legacy Troubleshooting
Issue If there's a web server in front of Liferay, when clicking on the Authorize button to authorize OAuth2 applications HTTP is used instead of HTTPS and the following WARNs are displayed in the log. 2019-11-08...
Commerce 2.1.x Breaking Changes
legacy How To
Commerce 2.1.3 & 2.2.0: When upgrading from 2.0.7, users must first upgrade to 2.1.0 and then to the latest version of Commerce. Commerce 2.1.2 COMMERCE-2309 & COMMERCE-4212: Discount Retrieval for Pricing Algorithm ...
Commerce 2.1.0 Release Notes
legacy
New Features Improved Administration User Experience — Liferay Commerce 2.1 features an updated administration interface that makes the day-to-day work of managing a commerce site easy and efficient. Product,...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...
Why upgrade from DXP 7.0 > 7.1/7.2 Theme recommends removing <@liferay.breadcrumbs /> macro?
legacy
Issue Why DXP 7.0 > DXP 7.1 and DXP 7.2 Theme upgrade docs recommend removing the <@liferay.breadcrumbs /> macro? Environment Liferay DXP 7.1+ Resolution The Breadcrumb widget/macro are not deprecated and can be...
Errors when submitting DXP to Google Search Console
legacy Troubleshooting
Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as...
"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget
legacy Troubleshooting
Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key...
Is it possible to set different Authentication methods for different sites in the same portal instance
legacy
Issue Is it possible to set different Authentication methods for different sites in the same portal instance? Environment Liferay DXP 7.2 Resolution Currently, it is not possible to use different authentication methods...
Liferay Workspace Target Versions
legacy How To
A Liferay Workspace is a generated environment that is built to hold and manage your Liferay projects. Please see the official documentation for further instructions on Creating a Liferay Workspace.  Resolution You can...
Liferay <-> Instagram integration
legacy
Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of...
Generator-Liferay-JS: Default option isn't passed to the configuration on first page deployment
legacy How To
Issue When using the new Generator-Liferay-JS, default options in the /features/configuration.json file: "portletInstance": { "fields": { "drink": { "type": "string", "name": "Favorite drink", "description":...
Is the latest Microsoft Edge Chromium-based compatible with DXP?
legacy
Issue On January 15, 2020, Microsoft released the new Microsoft Edge based on Chromium: https://support.microsoft.com/en-us/help/4501095/download-the-new-microsoft-edge-based-on-chromium is this compatible with...
Can I add custom Layouts to Content Pages on 7.2?
legacy How To
Issue While using the new DXP feature called Content Pages, developers and editors might want to add custom layouts to the default list: Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Out...
Web content fields are not editable
legacy Troubleshooting
Issue While editing the web content it's opening with the disabled state. Environment Liferay DXP 7.2 Resolution Steps to reproduce: Add text field, Add select field and name it like "Category Name" Add options like...
Unable to use siteId in GraphQL after 7.2 DXP Fix Pack 4
legacy How To
Issue After installing Liferay DXP 7.2 Fix Pack 4, GraphQL calls using siteId will no longer work Environment Liferay DXP 7.2 Fix Pack 4+ Resolution Use siteKey instead Additional Information The reason for this...
LDAP server is unreachable when "Required" option is enabled
legacy Troubleshooting
Issue For any virtual instances apart from a default instance, if the "Required" option in LDAP is enabled, only LDAP users can log in to the portal. When the LDAP server is down/unreachable, none of the...
How to successfully install Marketplace Apps when using Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an...
What is the expected behavior of the Tab key in the Site Navigation Menu widget?
legacy How To
Issue Can I use the Tab key on the keyboard to navigate on the Site Navigation Menu from one menu item to the next menu item in sequential order? Environment Liferay DXP 7.0+ Resolution Once you tabulate on the...
Where are all Freemarker templates for the Site Navigation Menu located?
legacy
Issue Where are all Freemarker templates for the Site Navigation Menu located? Environment Liferay DXP 7.0+ Resolution The out of the box templates can be found at: 7.0:...
How to pass an array of categories to an embedded Asset Publisher?
legacy How To
Issue How to pass an array of categories to an embedded Asset Publisher? Environment Liferay DXP 7.0+ Resolution In 7.0, you can place something like this in the portal_normal.ftl of your custom theme: <#assign...
How to roll up email notifications about new Assets into one email?
legacy How To
Issue Users are Subscribed to Asset Publisher and receive email notifications about new Assets I would like to collect all notifications within a certain period of time and send them out as one email per user...
I cannot filter and order search results in Documents and Media
legacy
Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP...
Are there any improvements to the DXP 7.1 page columns user experience?
legacy Troubleshooting
Issue While managing big page trees in Liferay DXP 7.1 and working on actions like drag and drop, users may experience issues, like: blue cue flickering among columns, drag action stopping or giving unexpected...
Why the error "Failed to bind to the LDAP server with userDN" is thrown in the logs
legacy Troubleshooting
Issue What is the reason behind the following error which is thrown in the logs? [LDAPAuth:198] Failed to bind to the LDAP server with userDN CN=VERMA BRIJESH KUMAR...
[$SITE_NAME$] associated with assets are not coming in the mail content
legacy Troubleshooting
Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...
Where to configure mail trigger interval for Asset publisher portlet
legacy How To
Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...
Migration of documents to a supported file system store before upgrade
legacy How To
Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...
Known issue - NullPointerException is thrown with SoyTofuException for frontend.taglib.chart - spline chart
legacy Troubleshooting
Issue With dxp FP 15 in Liferay DXP 7.1, the chart functionality is not working. After deploying the module, the NullPointerException is getting thrown with the SoyTofuException as below. 2020-01-29 06:29:51.273...
Service Builder buildWSDD gradle task fails
legacy Troubleshooting
Issue I created a service builder and added the followings to the settings.gradle: import com.liferay.gradle.plugins.service.builder.ServiceBuilderPlugin import...
I cannot change the site name of default site of an instance
legacy Troubleshooting
Issue In site configuration I cannot see any options to change the site's name for the default site of an instance. Environment Liferay DXP 7.0 - Liferay DXP 7.2 Resolution Site name of default instance can only...
Liferay Digital Experience Platform 7.3
legacy
To get off to a great start using Liferay Digital Experience Platform (DXP), refer to the official Readme file on the Liferay Help Center. It provides resources for launching and...
Users cannot see their own drafts in the Web Content list
legacy How To
Issue Create a user and assign a role with permission to create Web Content. This role must not be Administrator or Content Reviewer. These are the summary permissions of the role: Create one Web Content and save...
Unwanted columns in CSV/Excel exported form
legacy Troubleshooting
Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over...
Constraint (IX_228562AD) violated when LDAP import on startup is on
legacy Troubleshooting
Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control...
Impact of Google Chrome 80 and changes in the default behavior of the SameSite cookie setting on SAML
legacy Troubleshooting
Issue Updated (May 31, 2021): The behavior is enabled by default since Chrome 84. Updated (April 3, 2020): Chrome is Temporarily rolling back SameSite Cookie Changes Updated (June 12, 2020): Added information about...
Known Issue: Liferay Commerce Downloads Go to Empty Page
legacy Troubleshooting
This article documents a known issue regarding Liferay Commerce downloads in Help Center. When Liferay Commerce customers and partners attempt to download one of the available releases, in most cases the user...
DataIntegrityViolationException on SocialActivitySet Table after Upgrading 6.2 to 7.0 or 7.1
legacy Troubleshooting
Issue After migrating from 6.2 to 7.0 or 7.1, the below stacktrace can be observed in the server when editing and saving migrated web content: ERROR L [liferay/async_service-1][ParallelDestination:55] Unable to...
How to customize the presentation layer for Alerts and Announcements widgets?
legacy How To
Issue How to customize the presentation layer for Alerts and Announcements widgets? Environment Liferay DXP 7.0+ Resolution Behind the scenes, both widgets use the same presentation layer and this, rather than...
Why are my theme JS and CSS changes showing only if I clear the server's cache?
legacy How To
Issue While working on theme development and deployment, both on Development and Production environments, it will be necessary to clear the server and browser's cache in order to see...
Byte is not localized to french language, it should be octet
legacy Troubleshooting
Issue The storage size is not localized in the TextFormatter class in the com.liferay.portal.kernel.util package. This values are hardcoded in the variable _STORAGE_SIZE_SUFFIX_B, _STORAGE_SIZE_SUFFIX_KB,...
How to customize the AlloyEditor hyperlink dropdown list?
legacy How To
Issue Business needs may sometimes require to customize the AlloyEditor hyperlink dropdown list in the AlloyEditor toolbar: Environment Liferay DXP 7.2 Resolution You can provide additional configuration to the...
7.2 DXP AlloyEditor toolbar button Proof of Concept module
legacy Troubleshooting
Issue When attempting to create a 7.2 DXP AlloyEditor toolbar button following the previous DXP 7.1 tutorial Creating the Button's JSX File, the error React.createClass is not a function will be encountered, OR...
Why certain Security Headers are not included in the HTTP Request and Response of Liferay DXP
legacy
Issue The following headers are missing in Liferay: Missing ”X-Content-Type-Options” header  Missing ”X-XSS Protection” header  Missing ”X-Frame-Options” header Missing ”Content-Security-Policy” header...
Offline feature on Webscreenlet
legacy
Issue Is there any offline feature on Webscreenlet? Environment Liferay DXP 7.2 Resolution Please Note: Assisting with designing or implementing involves customizations that are beyond the scope of Liferay Support....
Sitemap Is Listing Pages That The User Should Not Have Access To
legacy How To
Issue Pages are showing up on the sitemap.xml that do not have Guest viewing permissions. For SEO purposes this page is not expected to be listed in the sitemap. Environment Liferay DXP 7.2 Resolution There is a...
Impact of data growth in "UserTrackerPath" table on the portal
legacy
Issue Enabling live user track on the Liferay portal is saving the tracked data of all users in the "UserTrackerPath" table due to which the growth of the table is keeps increasing. Is there any impact due...
Disabling The Default Adaptive Media Images
legacy Troubleshooting
Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...
How to restrict Users to add certain portlets to page
legacy Troubleshooting
Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...
As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance
legacy Troubleshooting
Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...
How to upgrade Commerce
legacy How To
Issue Is it possible to upgrade Commerce version, and if so, how would this be done? Environment Liferay DXP 7.1+ Liferay Commerce Resolution: Follow these points below for Commerce upgrade: Shut down...
When I edit a user's personal information, only English Prefixes are available
legacy
Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...