legacy-knowledge-base
公開されました Sep. 10, 2025

Exceptions in the log when the Glowroot page times out

written-by

Ahmed Abdin

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

legacy-article

learn-legacy-article-disclaimer-text

Issue

  • I see a lot of exceptions in the Glowroot logfile. It is caused by administrators accessing the glowroot page and leaving it open in a tab. Then the session times out and since the frontend tries to update the view in a loop, it produces a lot of exceptions till the tab is closed. It would be quite sufficient and more useful to have a warning here instead of the Stacktrace.

Steps to reproduce:
1. Download a vanilla Liferay (patchlevel does not matter)
2. Start it with glowroot enabled https://learn.liferay.com/w//dxp/system-administration/using-glowroot-with-liferay
3. Go to http://localhost:8080/o/glowroot
4. Do not close the tab, wait 15 minutes

The exception starts to be written to the log.

ERROR [ajp-nio-0.0.0.0-8009-exec-7][GlowrootProxyServlet:96] User 0 must be authenticated
com.liferay.portal.kernel.security.auth.PrincipalException$MustBeAuthenticated: User 0 must be authenticated
	at com.liferay.glowroot.proxy.internal.servlet.GlowrootProxyServlet._getPermissionChecker(GlowrootProxyServlet.java:107) ~[bundleFile:?]
	at com.liferay.glowroot.proxy.internal.servlet.GlowrootProxyServlet.service(GlowrootProxyServlet.java:83) ~[bundleFile:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:623) ~[servlet-api.jar:4.0.FR]
	at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:147) ~[?:?]
	at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:63) ~[?:?]
	at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:120) ~[?:?]
	at com.liferay.portal.osgi.web.http.servlet.internal.servlet.HttpServletEndpointServlet.service(HttpServletEndpointServlet.java:64) ~[?:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:623) ~[servlet-api.jar:4.0.FR]
	at com.liferay.portal.module.framework.ModuleFrameworkServletAdapter.service(ModuleFrameworkServletAdapter.java:45) ~[portal-impl.jar:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:623) ~[servlet-api.jar:4.0.FR]
	at com.liferay.shielded.container.internal.proxy.ServletWrapper.service(ServletWrapper.java:103) ~[com.liferay.shielded.container.impl.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.102]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) ~[tomcat-websocket.jar:9.0.102]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.102]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:117) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:152) ~[portal-kernel.jar:?]
	at com.liferay.change.tracking.internal.servlet.filter.CTCollectionPreviewFilter.processFilter(CTCollectionPreviewFilter.java:57) ~[?:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:42) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) ~[portal-kernel.jar:?]
	at com.liferay.portal.remote.jaxrs.whiteboard.internal.servlet.filter.JAXRSActivationFilter.doFilter(JAXRSActivationFilter.java:73) ~[?:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) ~[portal-kernel.jar:?]
	at com.liferay.portal.servlet.filters.password.modified.PasswordModifiedFilter.processFilter(PasswordModifiedFilter.java:47) ~[portal-impl.jar:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:42) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) ~[portal-kernel.jar:?]
	at com.liferay.portal.servlet.filters.lockout.LockoutFilter.processFilter(LockoutFilter.java:49) ~[portal-impl.jar:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:42) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:152) ~[portal-kernel.jar:?]
	at com.liferay.portal.servlet.filters.virtualhost.VirtualHostFilter.processFilter(VirtualHostFilter.java:247) ~[portal-impl.jar:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:42) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.processFilter(BaseFilter.java:152) ~[portal-kernel.jar:?]
	at at.dccs.liferay.filter.locale.LocaleFixFilter.processFilter(LocaleFixFilter.java:100) ~[?:?]
	at com.liferay.portal.kernel.servlet.BaseFilter.doFilter(BaseFilter.java:42) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:204) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:189) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:92) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:189) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:92) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:92) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:189) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:92) ~[portal-kernel.jar:?]
	at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:114) ~[portal-kernel.jar:?]
	at com.liferay.shielded.container.internal.proxy.FilterWrapper.doFilter(FilterWrapper.java:69) ~[com.liferay.shielded.container.impl.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[catalina.jar:9.0.102]
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:482) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) ~[catalina.jar:9.0.102]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) ~[catalina.jar:9.0.102]
	at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:761) ~[catalina.jar:9.0.102]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[catalina.jar:9.0.102]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:346) ~[catalina.jar:9.0.102]
	at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:424) ~[tomcat-coyote.jar:9.0.102]
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat-coyote.jar:9.0.102]
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:937) ~[tomcat-coyote.jar:9.0.102]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1793) ~[tomcat-coyote.jar:9.0.102]
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat-coyote.jar:9.0.102]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190) ~[org.apache.tomcat-util.jar:9.0.102]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[org.apache.tomcat-util.jar:9.0.102]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) ~[org.apache.tomcat-util.jar:9.0.102]
	at java.lang.Thread.run(Thread.java:1583) [?:?]

 

Environment

  • Liferay Quarterly Release 2025.q1.7

Resolution

  • We are aware of the issue. A Feature Request is submitted for the Product Team to evaluate the case: LPD-54842. You can track the status of the request at the following Liferay Ask link: https://liferay.dev/ask/questions/feature-requests

Additional Information

did-this-article-resolve-your-issue

legacy-knowledge-base