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On sites with only Private Pages, stylebooks with a custom theme do not work
legacy Troubleshooting
Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories (https://github.com/lfrsales/73-formed-theme). 2) Create a new Site. 3) Add a private page to the site and...
No results are returned when searching for a specific term because it is a Elasticsearch stopword
legacy Troubleshooting
Issue When searching for a specific term, no results are returned despite the fact that there should be some matches. How to configure Elasticsearch stopwords. Environment Liferay DXP 7.0–7.4 Elasticsearch 2.x–7.x Resolution By default, Elasticsearch removes some words from token...
How can I use predefined values (default values) for web content structure Image fields
legacy How To
Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the Predefined Value (what format, syntax) and whether it works after that. It...
I cannot publish Application Display Templates to Live
legacy Troubleshooting
Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please install Liferay DXP 7.0 Fix Pack 93+ Or request a Hotfix with the LPS-114263 to...
OAuth 2.0 with Kerberos
legacy Troubleshooting
Issue You might encounter an issue where after the SSO setup, you start having problems with OAuth 2.0 and the call to /o/oauth2/token is failing with a "401 Unauthorized error". Also if you use Apache you might see the following: "POST /o/oauth2/token HTTP/1.1" 401 381 "-"...
How to use Google Analytics 4 in Liferay
legacy Troubleshooting
Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used for this set of pages). Google Analytics Create Method Only Custom...
Unrelated word matches in searches
legacy How To
Issue In some rare occasions, when searching there can be unexpected results matched by title that are not related to the searched terms. An example would be: Search term: laces. Results: laces, laced, but also lacerations. Environment Liferay DXP 7.3, 7.4 Resolution In summary, this...
RenderURL doesn't work in Nested Applications Portlet
legacy Troubleshooting
Issue If you deploy a portlet within the "Nested Applications" portlet that has a <liferay-portlet:renderURL > tag in the JSP, the url that is rendered is not "recognized" by the portlet and a redirect does not occur. For example, if you have a portlet that will take a parameter and then...
I cannot set the Authorship when importing a Content
legacy Troubleshooting
Issue When I go to Content & Data > Documents and Media and try to import a .LAR file, the Authorship of the Content options are not displayed. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with the LPS-151607 Additional Information Liferay DXP Patching...
When configuring SEO properties, the page's master template reverts to Blank
legacy Troubleshooting
Issue When we have a page with an associated master template and we modify some field in its SEO settings, the page's template reverts to the default (blank) template. Environment Liferay DXP 7.3 with Fix Pack 1 or older. Resolution Please install Liferay DXP 7.3 Fix Pack 2 Or request a...
Multi-page form does not save file uploaded from first page
legacy Troubleshooting
Issue I created a multi-page form, adding an Upload field on each page and allowing guest users to send files. When a guest user upload the files, it is noticed that the form does not save the documents sent from the first page. Environment Liferay DXP 7.3. Resolution Please request a...
Protecting Against Bootstrap CVE-2019-8331 via AntiSamy Sanitizer
How To
Issue Liferay DXP 7.0 uses a Bootstrap version which, under certain configurations, is susceptible to the following Cross-Site Scripting (XSS) vulnerabilities: CVE-2019-8331: XSS is possible in the tooltip or popover data-template attribute. Bootstrap Issue 20184: XSS in the data-target...
How to handle a structure field modification in templates
legacy Troubleshooting
Issue The user changed a web content structure and moved a nested field to the top level of this structure. It produces an error when some articles are rendered. Let's provide an example: We create an structure with 2 fields: parent child (that is nested in parent) A new Template is...
Categorization option is not visible after upgrade to Liferay 7.3
legacy Troubleshooting
Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in portal-ext.properties file: jsonws.servlet.hosts.allowed= Please remove this portal...
How to create a Liferay custom docker image
legacy How To
Issue How to create a Liferay custom docker image using any base image? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Elasticsearch Resolution To create a custom docker image, a Dockerfile should be created. A Dockerfile is a text file that contains a list of commands that the Docker...
Web content creation with image upload keeps failing after validation failed once
legacy Troubleshooting
Issue Unable to save web contents. Steps to reproduce: 1) Log in as an administrator 2) Navigate to Categorization -> Categories 3) Create a new vocabulary 4) Click on Associated Asset Types and make the vocabulary required 5) In that new vocabulary create a Category 6) Navigate to...
Is it possible to add custom validations to the form builder interface
legacy
Issue Is it feasible to customize the form builder UI with custom validations? Environment Liferay DXP 7.3 Resolution The way to add custom validations for data type would be from the backend by implementing the 'DDMFormFieldValueValidator' interface in the same way as for example...
macro buildChildrenNavItems not found after an upgrade to 7.3
legacy Troubleshooting
Issue After an upgrade if a Site Navigation Menu Widget is added to a page with its default configuration you could see the following error: The following has evaluated to null or missing: ==> buildChildrenNavItems [in template "10114#26427#18786775" at line 67, column 67] Environment...
Calendar event collections are missing from collection display fragment
legacy Troubleshooting
Issue Calendar event collections are not available to use in collection displays. While creating the Collection, and selecting Calendar event as item type, there is no further option as "Subtype" as with other elements like document or web content. The Collection Display Fragment on the...
Journal Article Structure Field Name is not the same in the UI and the database
legacy How To
Issue When trying to get a journalField value via java, the field name is not the same as the one shown in the UI. Example in prior versions, where the field name in both the UI and the database would be the same: Field name in the UI: "Text1". Field name in the database: "Text1". Code...
ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized]
legacy Troubleshooting
Issue After performing an upgrade between DXP versions and using an Oracle database, the following errors are observed: ERROR [main][UpgradeStepRegistratorTracker:185] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...
Getting same response from two URLs having space ( ) and hyphen (-)
legacy
Issue When a friendly URL is created using hyphens (E.g. https://www.abc.in/test-my-friendly-url), then one more URL, same as the friendly URL, having space ( ) in place of the hyphen (-) (E.g. https://www.abc.in/test my friendly url) delivers the same response as the friendly URL when...
Custom fragments containing drop-zone not getting duplicate properly
legacy Troubleshooting
Issue Not able to duplicate the custom fragments containing dropzone. Steps to reproduce: 1. Start Liferay DXP 7.4. (Between update 60 and 2023.Q3.2 Quarterly Release) 2. Import the custom fragments.zip file by navigating to Product Menu > Design > Fragments > Three Dots > Import (Choose...
GraphQL multipart requests in DXP 7.4
legacy Troubleshooting
Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2: https://help.liferay.com/hc/en-us/articles/360039026272-Multipart-Requests The approach used in DXP 7.2 now produces the following error: ERROR...
We cannot see Global Widget Templates when logged in as Site Administrator
legacy Troubleshooting
Issue We are Site administrators and when trying to configure some components, as Language Selector, we cannot select some default widget templates that belongs to the module. Environment Liferay DXP 7.4 Resolution You have to create a custom role and add the "VIEW" Permission over each...
Resolving ORA-01450
legacy Troubleshooting
Issue When starting a Liferay instance connected to an Oracle Database, the following error is encountered and Liferay does not start : Caused by: com.liferay.portal.kernel.log.LogSanitizerException: Error : 1450, Positi on : 28, Sql = create index IX_8DE7A0B5 on CPAttachmentFileEntry...
Href lang URLs wrongly formatted (with trailing slash)
legacy Troubleshooting
Issue The presence of trailing slash is inconsistent in the href lang URLs impacting Search engine indexing. For example: https://www.mysite.com/en https://www.mysite.com/de/ https://www.mysite.com/fr Environment Liferay DXP 7.4 Resolution Make sure your settings are consistent at all of...
Unable to copy from file:/opt/liferay/osgi/modules error when starting docker
legacy Troubleshooting
Issue When starting Liferay docker environment, the user gets the following error:  ERROR [main][ModuleReadHookImpl:88] Unable to copy from file:/opt/liferay/osgi/modules Environment Docker Liferay Quarterly Release 2023.Q3 Resolution Because in 2023.Q3 the directory osgi/modulesalso...
CAPTCHA_TEXT Not Set In The Portlet Session
legacy Troubleshooting
Issue While validating the captcha in the custom module, the following exception shows: "CAPTCHA text is null. User null may be trying to circumvent the CAPTCHA." Steps to reproduce: Deploy my-test-captcha-1.0.0.jar. This is located in the /build/lib. Add it to a page, as a widget. It's...
Scheduled jobs running right after activation, no matter their trigger schedule
legacy Troubleshooting
Issue When activating a new task from Control Panel -> Job Scheduler -> Job Scheduler Triggers, it is fired immediately, regardless of the trigger schedule. Environment Liferay 7.4, 2023.Q3, 2024.Q3 Resolution The start date of a task is managed by a third party library, quartz,...
Resolving Job Scheduler Stuck in "In Progress" Status
legacy Troubleshooting
Issue The Job Scheduler log status remains stuck in "In Progress" after a server outage during a triggered job and can not be deleted. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution To address the issue of the Job Scheduler log being stuck in "In Progress" status follow...
Moving to SAML w/ Upgrade Encountering Landing Page Issues
legacy Troubleshooting
Issue We just tested upgrading to 7.4 changing to SAML (coming from CAS) in the process and believe we have encountered the issue as described in this article: https://help.liferay.com/hc/en-us/articles/4487682140813-Default-landing-page-option-is-not-working-after-configuring-SAML  and...
Upgrade Liferay From 7.4 to Quarterly Release
legacy How To
Issue Please provide details on how we can upgrade from 7.4 Update 20 to Quarterly Release 2023.Q3.2. Environment Liferay 7.4 Update 20, Liferay 2023.Q3.2 Resolution Replace the content in {JBoss_Home}/standalone/deployments/ROOT.war with content of liferay-dxp-2023.q3.2-1698775649.war....
Can I change a single configuration value with the help of a .config file?
legacy How To
Issue I would like to change just a single configuration value with the help of a .config file. I would like to know if it is possible to enter this single value in my .config file or whether the file has to contain all configurations.   Environment Liferay DXP 7.0+   Resolution Yes, it...
Liferay DXP XML Processing Dependencies
legacy
Issue We would like to have a list of XML Processing dependencies that are used in Liferay Environment DXP 7.1 DXP 7.4 Resolution Looking at our libraries at https://github.com/liferay/liferay-portal/blob/master/lib/versions.html, here are the libraries that we use that involve XML...
Custom OSGi module needs to be redeployed after application server restart
legacy Troubleshooting
Issue Custom OSGi module stops working and fails after an application server (i.e. Tomcat) restarts, and needs to be redeployed to get it to work again. Environment DXP 7.4 Resolution Blacklist the OSGi components before restarting the server, using the following steps: In the Control...
JSESSIONID hardcoded in Liferay codebase
legacy
Issue With the below piece of code in the Tomcat web.xml file(Tomcat/webapps/ROOT/WEB-INF/web.xml). <session-config>     <cookie-config>         <name>LR_JSESSIONID</name>     </cookie-config> </session-config> We can create the cookie with the LR_JSESSIONID name instead of JSESSIONID. ...
Getting timeout exception during application restart in a cluster environment
legacy Troubleshooting
Issue Getting the below error (TimeoutException) during application restart in a cluster environment: Error: ERROR [localhost-startStop-1][ClusterSchedulerEngine:604] Unable to load memory clustered jobs from master in 10 seconds, you might need to increase value set to...
Create transactional method without using ServiceBuilder
legacy
Issue We want to know if there's any API or Class that we can use in Liferay to create a transactional method without using service builder. Environment Liferay DXP 7.4 Resolution You can use TransactionInvokerUtil class to achieve this goal. It just need a transactionConfig and a...
Upgrade Tool in 2023.Q3.1 Bundle uses Wrong Version of Tomcat
legacy Troubleshooting
Issue When upgrading to 2023.Q3.1 Quarterly Release, the wrong version of Tomcat is suggested by the Upgrade Tool as below: Please enter your application server directory ([Your Liferay Home]/tomcat-9.0.80): Environment Liferay DXP 2023.Q3.1 Resolution The Tomcat directory will be not...
Which Liferay version should I use in gradle.properties for the 2023.Q3 Quarterly Release?
legacy How To
Issue Which version do I need to use for the liferay.workspace.product= property in gradle.properties for Liferay Workspace? Environment Liferay Workspace Liferay DXP 2023.Q3 Resolution As of Oct. 20, for the time being, the noted workaround will be to continue to use dxp-7.4-u92 in the...
What values are permitted for p_p_state?
legacy
Issue What are the valid values for p_p_state? What happens if any other value is entered? Environment Liferay DXP 7.4 Resolution When examining the LiferayWindowState class, we can see that the parameter allows the following values: EXCLUSIVE POP_UP In addition to this,...
Apache Active MQ
legacy
Issue Does Liferay use Apache Active MQ?   Environment Liferay DXP 7.0 - 7.4   Resolution Liferay DXP products do not include any component from Apache Active MQ.     , content:...
How to retrieve the Structured Content expiration date using Headless Delivery Api Rest Application
legacy
Issue I want to retrieve the Structured Content expiration date using Headless Delivery Api REST application. Environment Liferay DXP 7.4 Liferay DXP 2023.Q3 Resolution Unfortunately, the expiration date is currently not available from the Headless Delivery Api REST application, a new...
Cannot insert the value NULL into column 'classNameId'
legacy Troubleshooting
Issue During an upgrade process, you might encounter an issue where the following error occurs: ERROR [main][BatchingBatch:134] HHH000315: Exception executing batch [java.sql.BatchUpdateException: Cannot insert the value NULL into column 'classNameId', table 'DB_NAME.dbo.ClassName_';...
Client-Extension gets created with an empty folder using Blade CLI
legacy Troubleshooting
Issue I would like to create new Client-Extension modules using Blade CLI When I create a new workspace and run the command blade create client-extensions, I get the message "Successfully created project client-extensions" but the generated folder is empty. Environment Liferay DXP 7.4...
How to define SEO friendly urls for the categories?
legacy
Issue When a category is added, friendly URLs are generated, however, if other languages/translations are added later, or if the category name changes, the new modifications/additions are not reflected in the friendly URL. Environment Liferay DXP [all versions] Resolution There is a...
How to invite multiple users to calendar event
legacy
Issue Steps taken: 1. Drag and drop the calendar on a page. 2. Create a new event by clicking the 'Add Event' button. 3. On the Add Event page, there is a section 'Invitations' from where we invite users. 4. In the Invitations section, unable to add multiple user groups to invite....
Enabling agent and adding packages in Bootdelegation properties to monitor Liferay application
legacy How To
Issue Enable Java agent (AppDynamics) on Liferay for monitoring the Liferay application. Required to add the packages from the agent to the module.framework.properties.org.osgi.framework.bootdelegation property. Environment Liferay DXP 7.2 Resolution Enable the agent inside of the OSGi...
Liferay 7.1 is not compatible with MySQL 8.1
legacy
Issue Liferay DXP 7.1 is only compatible with the MySQL 5.7 version, not with MySQL 8 as per the compatibility matrix. Environment Liferay DXP 7.1 Resolution There is a feature request submitted for this task that can be tracked here: LPS-160967.  Additional Information Info about the...
Freemarker templates and httpUtil errors
legacy Troubleshooting
Issue When upgrading to Liferay DXP 7.4+ from 7.3 or prior versions, we have found some issues regarding httpUtil class. While the class is still available, but its methods are not. An example error could be the following one: Error executing FreeMarker template...
Custom deployment error "Require-Capability: osgi.ee=JavaSE"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Cannot deploy a custom module due to the following error: ERROR [fileinstall-directory-watcher][DirectoryWatcher:1141] Unable to...
Will the uploaded files get written to the tomcat /temp directory before moving to DB if setting dl.store.impl=com.liferay.portal.store.db.DBStore
legacy
Issue When setting the following property, whether the uploaded files will be written to the tomcat /temp directory before moving to DB. dl.store.impl=com.liferay.portal.store.db.DBStore Environment Liferay DXP 7.2 Resolution The uploaded files will be written to the tomcat /temp...
Headless API call returns 500
legacy Troubleshooting
Issue When performing a request to the Headless API without authentication, it throws a 500 error code. Steps to reproduce: 1. Perform a GET request to http://localhost:8080/o/headless-delivery/v1.0/sites/Guest/structured-contents Expected Result: If any headless API request is...
Search Blueprints feature is not shown in Liferay
legacy Troubleshooting
Issue According to this documentation, Search Blueprints, the Search Blueprints functionality is available in DXP 7.3 starting with Update 6. However, after installing DXP 7.3 Update 6, the Search Blueprints feature does not appear in the Portal menu. Environment Liferay DXP 7.3...
Deploying DXP 7.4 on JBoss EAP 7.4.0
legacy How To
Issue This article outlined the detailed steps to deploy Liferay DXP 7.4 on JBoss EAP. Environment Liferay DXP 7.4 JBoss EAP 7.4.0 Resolution JBoss_Home/Liferay_Home contains jboss-eap-7.4 folder which is shown below image. Download the below files from the Help Center: DXP WAR file OSGi...
When creating a Panel App Module, the instance becomes unresponsive
legacy Troubleshooting
Issue When trying to create a Panel App Module, the portal instance becomes unresponsive after signing in.  Environment DXP 7.4 Resolution This issue will be fixed in LPS-186113 and is caused by the conversion of method references to field references in class extends the BasePanelApp.  A...
Why I can see a document if I don't have permission in a parent folder and permissions inheritance is enabled?
legacy
Issue In a portal with the structure Folder1 > Folder2 > Folder3 > Document and below permissions: Folder1: Subscribe, View, Access Folder2: No permissions Folder3: Subscribe, View, Access Document: View, Add comments User can see the document using the URL, even if it's inside the...
How can I know what third party libraries Liferay uses?
legacy
Issue I wonder what third party libraries's versions are distributed with Liferay. Environment N / A Resolution The file 'versions.html' included in a Liferay bundle enumerates the 'Third Party Software List' . This is a list of Third-party software distributed with the product.  Also,...
Liferay's Upgrade Tool isn't compatible with JNDI
legacy Troubleshooting
Issue When trying to upgrade our Liferay environment when using JNDI, normal upgrade tools don't work. What would be another method to update our Liferay environment without using the normal upgrade tools?  Environment DXP 7.4 Resolution Liferay normally requires database configuration...

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