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How to change the generated OTP from alphanumeric to numeric in multi-factor authentication?
legacy How To
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...
Vulnerability CVE-2024-52046 in Liferay DXP
legacy How To
Issue Is Liferay vulnerable to the vulnerability described in CVE-2024-52046? Environment Liferay DXP 7.3 and above Resolution Liferay uses the affected Apache Mina library (`mina-core`) only in LDAP-related code. If...
Certificate Renewal Failing with 403 Error on Liferay PaaS
legacy Troubleshooting
Issue When attempting to renew the SSL certificate generated by Let’s Encrypt, the process fails with multiple 403 (Forbidden) errors. The error messages suggest a security restriction that is preventing the...
'Error: Please enter content with valid content size no larger than 1 MB' when using Liferay Forms
legacy Troubleshooting
Issue When I am saving a form with a large amount of data, I get the following error:  Error: Please enter content with valid content size no larger than 1 MB. Environment Liferay Quarterly Releases Resolution...
Does upgrade touch the doclib?
legacy
Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document...
Locating Default Asset Publisher Templates
legacy
Issue Where can I find the default display templates used by the Asset Publisher? Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay DXP 7.4+ Resolution The templates are located in...
Checking Commerce Permissions in Fragments Always Returns True
legacy
Issue When using Freemarker variables userPermission and permissionChecker in a fragment to check if a user has specific permissions for their commerce account, the check always returns true, even for non-existent...
How to configure X-Pack secured search service liveness/readiness probes with authentication in Paas
legacy Troubleshooting
Issue We tried to configure in our PAAS environnement the Elasticsearch X-Pack feature. When we follow this article and enable X-Pack feature in dev server (with environment variable), the ElasticSearch endpoint used for...
Same timestamp parameter value for the document URL is being shown for multiple requests
legacy
Issue Multiple requests show the same timestamp value ('t') in the document URL. Environment Liferay DXP 7.1+ Resolution The t parameter in the URL represents a timestamp, the t parameter in Liferay URLs serves as...
How to display form entries data which is submitted through form in user interface?
legacy How To
Issue Is there any way to view form entries in a grid format by clicking a button labeled "View Form Entries." ? Environment Liferay DXP 7.2 Resolution In Liferay DXP 7.2, the functionality to display form results...
SAML Logout Issues: Multiple Login Entries and Optimistic Locking Exceptions
legacy Troubleshooting
Issue When a user logs out after authenticating via SAML, multiple login entries might be recorded in the audit logs. This can lead to HibernateOptimisticLockingException errors, particularly during...
CKeditor extra plugins
legacy How To
Issue I would like to add extra plugins to CKeditor. I would like it to work in web content translator also. Environment Liferay DXP 7.3+ Resolution Go to...
SAML Authentication Error: "This message decoder only supports the HTTP POST method
legacy Troubleshooting
Issue The following SAML errors appear in the Liferay logs: ERROR [http-nio-8080-exec-5][BaseSamlStrutsAction:53] org.opensaml.messaging.decoder.MessageDecodingException: This message decoder only supports the...
The assignments are missing between roles and user groups when transfer from one enviornment to another
legacy Troubleshooting
Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new...
In SAML setup user is not getting login in the SP and receiving warning on the UI
legacy Troubleshooting
Issue After setting up the SAML process, the user tries to log in receiving the warning below and not being logged in. Environment Liferay 2023.Q4.0 Resolution If users are setting up an identity provider as...
After Enabling Publications, Some Notifications are Listed as "Deleted" in the UI
legacy Troubleshooting
Issue When Publication is enabled, some notifications are unexpectedly displayed as "deleted" in the Notifications UI, even though the related workflow tasks and assets are still present and accessible....
Web Content Display scope site selector
legacy How To
Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no...
Portlet 3.0 Control Panel Apps cause unexpected errors
legacy Troubleshooting
Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global...
Use of the same ElasticSearch infrastructure for several Liferay DXP versions
legacy
Issue I would like to use the same ElasticSearch installation for different versions of Liferay DXP such as 7.3, 7.4, and 2024.Q3. Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay...
LIFERAY.HEADLESS.DELIVERY scope missing or delayed in OAuth 2 applications
legacy Troubleshooting
Issue The LIFERAY.HEADLESS.DELIVERY scope is missing or delayed in appearing when creating or managing OAuth 2 applications. The issue can occur intermittently, with the scope sometimes appearing after a delay of...
Renaming a fragment set folder creates a duplicate fragment set
legacy
Issue Renaming a fragment set's folder and redeploying it creates a duplicate fragment set in Liferay DXP. Environment Liferay DXP 2024.Q1.5+ Resolution This is expected behavior. The folder name serves as an...
Is it possible to auto-generate translations for Web Content metadata such as the 'Description' field?
legacy
Issue Beyond translating the web content fields from its DDM structure, does Liferay offer the capability to auto-generate translations for metadata such as the 'Description' field?  Environment Liferay DXP 7.4+...
Third-party translation engine: is it possible to configure banned/blacklisted words?
legacy
Issue If using a third-party translation engine, does Liferay provide options to configure banned/blacklisted words to ensure they are excluded from generated translations across multiple languages? Environment Liferay...
Audit Events filtered by date/time are not being exported accurately
legacy Troubleshooting
Issue When using using the Audit Export Feature, filters for date and time are not applied accurately in the resulting CSV file. The exported file may not include entries explicitly requested by the filter. For...
Integrate Okta with Liferay DXP using OpenID Connect
How To
Introduction This recipe guides you through the steps to integrate Okta, your Identity Provider (IdP), with your Liferay environment using OpenID Connect. Prerequisites Okta Dev account Liferay DXP environment Administrative...
Data Sets are not working after upgrading to 2025.q1.4-lts where the feature is released
Troubleshooting
Issue I upgraded from 2024.q4.7 to 2025.q1.4-lts. After the upgrade, we encountered issues with Data Sets. In 2024.q4.7 I was using datasets as beta but as in 2025.q1.4 its released. I have enabled Root Objects and...
Finding your Liferay Cloud location via egress IP address
How To
Issue The ingress IP address of our Liferay Cloud instance shows a different location than expected.   Environment Liferay PaaS   Resolution The ingress IP address does not reflect the actual location of the specific...
Liferay and CVE-2025-24813
legacy
Issue Does Liferay DXP have the vulnerability CVE-2025-24813? Environment Liferay DXP Quarterly Releases 2025.Q1 Resolution Liferay bundles and docker images are not affected due to the attribute...
How to deploy a custom JAR to the shielded-container-lib directory in my PaaS Environment
How To
Issue I would like to know how to deploy a custom JAR to the shielded-container-lib directory of Tomcat in my PaaS environment. Environment Liferay PaaS Resolution Follow these steps: In your Liferay Workspace,...
User did not provide a valid CSRF token Error
Troubleshooting
Issue Portlet Action requests intermittently returning a 403 error code. In the logs the following error message regarding invalid CSRF token gets printed whenever the 403 error is thrown. "User [user_id] did not provide...
Session timeout warning message does not show the counter
Troubleshooting
Issue I have an issue with the session timeout message. After upgrading from DXP 7.1 to Quarterly Release, when a user session is about to expire, they receive a warning message that their session will expire in a...
Limit the languages displayed in the translation selector for object fields
Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...
Filtering Products by Category via API
legacy Troubleshooting
Issue I need to display related products on a product details page, filtered by a specific category. Attempts to filter products by category using an Information Template and API calls with...
Monotype Font Licensing
Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal?   Environment Liferay DXP 7.4   Resolution...
Designing and Displaying Reusable Navigation Menus
How To
Introduction This recipe guides you through the basic steps to build a multi-step form. Prerequisites Liferay DXP environment An object definition with fields A user who has access and control to create and manage objects,...
Liferay IDE: Resolving 'Unable to make field private' errors with JDK 21
Troubleshooting
Issue I'm encountering java.lang.reflect.InaccessibleObjectException: Unable to make field private ... accessible errors when starting Liferay from the Liferay IDE plugin within the Eclipse IDE with JDK 21....
The "Menu Display" text appears in the Navigation Menu widget
Troubleshooting
Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...
Can Layouts Be Dynamically Assigned to Object Entries Based on Experience (e.g., User Role)?
Issue I’ve created an Object named TestObject and added two layouts: Test Layout 1 and Test Layout 2 in the Site Builder → Pages section. Behavior observed: If no layout is marked as default, the system uses the...
CKEditor Customizations Not Applying to Translations or Forms
Troubleshooting
Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel...
Freemarker templates escape HTML content in Text fields after migrating from Liferay DXP 7.3 to 2025.Q1
Troubleshooting
Issue After migrating from Liferay DXP 7.3 to 2025.Q1, HTML content within web content "Text" fields is no longer interpreted by Freemarker templates using ${field.getData()}. It is displayed as...