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Deployment Approach

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Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS

authorEmailAddress: jose.bodega@liferay.com, authorName: Jose Bodega, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs...

Document and Media Storage Breakdown on cloud shell

authorEmailAddress: santhosh.kumar@liferay.com, authorName: Santhosh Kumar, content: Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU...

Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?

authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the...

Language Keys are processed as Literal Text in custom MVC Portlets

authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example: Language key in view.jsp: <b><liferay-ui:message...

Accessibility issues with the Underline button in CKEditor

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC...

Custom Themes are no longer shown as Site Templates in DXP 7.4

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and...

Vulnerability: Robots.txt file must not be accessed and should be blocked

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Encountered a vulnerability issue with the robots.txt file and the vulnerability test suggests preventing the robots.txt file from being accessed. Environment Liferay DXP 7.3 Liferay DXP 7.4...

Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.

authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by...

Error "Portlet is temporarily unavailable" appears for Category Facet widget

authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue When an invalid ID is passed as the value of the category field in the URL, all the widget shows the error "Portlet is temporarily unavailable". As a result, all the widgets should show the message "No...

Not able to paste image directly into the CKEditor (Web content)

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Not able to directly paste the image in CKEditor (Webcontent). Steps to Reproduce: 1. Start Liferay Quarterly Release 2023.q4.4. 2. Navigate to Product Menu > Web Content > Click 'New Button' and then...

How to run Gradle Build for offline Environment?

authorEmailAddress: sebastian.madaras@liferay.com, authorName: Sebastian Madaras, content: Issue How to build the Gradle workspace offline? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The below points cannot be consider official solutions. Please take these as simple suggestions that...

Dump of a Single Table from Liferay Database in PaaS

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue How we can take the dump from the Liferay database of a particular table? Environment Liferay DXP 7.4 Resolution The Liferay DXP Cloud product doesn't offer such a possibility to take the dump of a...

Facing UI error in the AI creator when adding the API key

authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue AI creator is not working; it is showing the UI error when adding the API key to the Liferay instance. Steps to reproduce: 1. Start the server. 2. Navigate to the Global Menu → Control Panel tab → Instance...

Additional user who can read the log file for the build in Jenkins (PaaS)

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue An additional user in Jenkins is required (other than the default one with user ID 'customer') who can read the log file for the build. Environment Liferay DXP 7.4 Resolution The CI service (Jenkins)...

GitHub Token Leak Exposure

authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue GitHub Personal Access Token has been leaked in a public Docker container hosted on Docker Hub. Some of the malicious packages like testbrojct2, proxyfullscraper, proxyalhttp and proxyfullscrapers work...

Builds fail due to org.jenkinsci.plugins.github_branch_source.ApiRateLimitChecker$RateLimitCheckerAdapter checkRateLimit

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Jenkins is failing while creating the DXP cloud build and the following errors are observed: ERROR: org.jenkinsci.plugins.github_branch_source.ApiRateLimitChecker$RateLimitCheckerAdapter...

SSL errors when configuring a private repository in Liferay PaaS

authorEmailAddress: giulianna.munoa@liferay.com, authorName: Giulianna Munoa, content: Issue You are using a private repository and while trying to configure it for the CI service you notice the webhook is not automatically created Also the following logs are shown in the INFRA environment Aug 13...

HTTP Strict-Transport-Security Header in Liferay

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Is HTTP Strict-Transport-Security Header enabled in Liferay? Environment Liferay DXP 7.4 Resolution Liferay enables HTTP security headers such as 'http.header.secure.x.content.type.options',...

How to choose a default layout template

authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We wonder if it is possible to configure a default layout to be chosen when a new widget page is being created. Normally we do not use OOTB Liferay layouts, using our own developments instead (the red ones)....

Accessing Sitemap of a Child Site

authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Is the sitemap of a child site separate from the parent site? How to access the sitemap of the child site? Environment Liferay DXP 7.4 Resolution A child site is similar to a parent site, they help to...

Is it possible to search web content using wildcards or a 'contains' clause?

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue Entering keywords in the search bar can only search for the Web Content at the beginning of the keyword. For example, if there’s a web content named “Text_name”, the users can find the web content typing “text”...

No Documents are returned when using a Filter through Headless API

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like...

Form View in Workflow

authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue When an admin receives the multi-step form created by Objects to review, the form data is visible on a single page instead of page by page. Steps to reproduce: 1. Create a multistep form with the help of...

ElasticsearchStatusException: Action/metadata line [1] contains an unknown parameter [_type]

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When upgrading our Cloud Stack, we have found a problem with the Search Service. The following error is shown in the logs: Caused by: java.lang.RuntimeException: ElasticsearchStatusException[Elasticsearch...

Listing URL-s from Sitemap.xml

authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the...

HTTP Security Headers Missing on 404 pages

authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file...

Remove the Site Name and Portal Name from the Browser Title

authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...

DefaultValue in structures with repeatable fields are incorrect

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue Default values in structure with repeatable field don't work as expected. After creating an exporting a structure with a repeatable field, the default value is empty, despite being defined in the...

module java.base does not "opens java.lang" error in buildService using Java 21

authorEmailAddress: cristina.rodriguez@liferay.com, authorName: Cristina Rodriguez, content: Issue The following exception is thrown when trying to build a service with Service Builder: Failed to initialize ClearThreadLocalUtil java.lang.ExceptionInInitializerError at...

ORA-00972: IDENTIFIER IS TOO LONG

authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue When using Oracle 19c as the database, setting the compatible version to 12.1.0.2 or lower can lead to errors under certain circumstances, such as when publishing an object that has relationships...

Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP

authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...

When using Liferay Objects, the pages are inaccessible when viewed from the ellipses menu

authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue When using Liferay Obejcts with enough Objects to where the ellipses menu is necessary (7 pages), the pages shown when clicking on the ellipses are inaccessible. The pages are only accessible if they are...

Web Content with Multi-Select List Fails to Save Values

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue After creating a structure, the multi-select field does not save more than one option. The list in my web content doesn't save if one of the values has a comma in the option. Environment Liferay DXP...

How to resolve "At most 15 SSL certificate(s)...can be specified" errors when adding many custom SSL certificates in Liferay Cloud

authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue When attempting to add a new custom SSL certificate to our load balancer, the certificate is not updating even though we see on this Custom Domains page that we can add 50 custom domains In the logs, we see...

Why are Guest users able to edit Rich Text fields within a form?

authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...

Unable to Cancel Shutdown Event

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed." When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...

Multi-Select Option Missing from Translation Interface

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations....

WorkFlow Task Timer Does Not Send Notifications

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue Kaleo Task does not execute a timer with a Groovy type action. After setting a notification in a Workflow Task Timer, the message is not printed in the log. Timer notification is not sent when the...

Getting the value chosen by user in a 'Select From List' field

authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue How to get the value from the options added in a 'Select From List' field? We are getting the reference (i.e. ["Option37425674"]) instead of the value chosen by the user. Environment Quarterly Release...

How to setup Kibana in Liferay PaaS

authorEmailAddress: michael.wall@liferay.com, authorName: Michael Wall, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: Liferay Support does not recommend or endorse specific...

Create custom API applications in Liferay

authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...

Hard to Manage Web Contents and Structures

authorEmailAddress: stanley.huang@liferay.com, authorName: Stanley Huang, content: Issue I want to easily find and manage all my web contents organized by structures I'm working with so that I can review them, edit them, etc. Environment Liferay DXP Quarterly Releases Resolution This has been...

If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?

authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...

The portal is not reindexing because the following error: "HTTP/1.1 413 Request Entity Too Large"

authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: May 29 12:46:07.767 build-3886 liferay[liferay-5655d97f59-99cjk] [dxp] ERROR...

Image added via rich text editor on Wiki tool losing reference

authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...

Adding or Editing a Web Content in an Asset Publisher does not display a success message

authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is...

Why does my Liferay Docker container slowly accumulate memory over time and run into OutOfMemoryErrors?

authorEmailAddress: john.park@liferay.com, authorName: John Park, content: Issue In some implementations of containerized Liferay Docker environments, there are reports of memory usage slowly increasing over time until an OutOfMemoryError is reached or the pod alerts trigger a kill of the pod. ...

Large Amount of Object Data within the `analyticsmessage` table.

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue We're experiencing slow database restore times due to excessive large object data, primarily within the `analyticsmessage` table. When planning an upgrade, we've found a table with millions of...

After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?

authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but...

Frontend taglib removed: 'liferay-frontend:html-vertical-card'

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue After upgrading to 7.4+, we noticed that some frontend taglibs have been removed, such as liferay-frontend:html-vertical-card. Is there any replacement for it? Environment Upgrades to DXP 7.4+ Resolution As per...

'Backup "undefined" not found' when trying to restore a db dump in another environment

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue I have performed a backup in one env (for example, DEV), and I want to restore it in another env (for example, PRD). When I try to do that, the result is not successful. In the logs, this error is shown: [ERROR]...

"Learn how to tailor categories to your needs." linked documentation appears in bundle

authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...

All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured

authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce: Start the server and login as an administrator. Open Application Menu from top right...

Is there a way to easily add tables to fragments using the WYSIWYG Editor?

authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue Currently it is not possible to add a table from the WYSIWYG Editor toolbar in Fragments. Environment Liferay PaaS, Saas Quarterly Releases Liferay 7.0+ Resolution We have an open story ticket for future...

Can I schedule the garbage collector to run periodically?

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...

When logging into Dynatrace I cannot see my hosts

authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I log in to my Dynatrace Dashboard I see the message "You have no monitored hosts" Environment Liferay PaaS Resolution Make sure that the tenant is correctly configured. The tenant or environmentid...

After an upgrade, some fragments get broken because JS strict mode seems to be enforced now

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1...

NoSuchGroupException: No Group exists with the primary key 0 when updating a Journal Article via service API

authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue When trying to update a Journal Article (i.e., a web content) using the service API journalArticleLocalService.updateArticle( journalArticle.getUserId(), journalArticle.getGroupId(),...

Unable to read the content for custom_robots.txt file

authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue I am getting the following message in my log file: [RobotsUtil:47] Unable to read the content for custom_robots.txt However, the same does not happen in other environments. What can be the reason? Environment...

SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed

authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen: ERROR [Patcher:-1] The command has failed. Please...

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