Legacy Knowledge Base
Published Jun. 30, 2025

Unable to Cancel Shutdown Event

Written By

Emma Carr-Gardner

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Issue

  • After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed." 
  •  When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is no text box.

Environment

  • Liferay DXP Quarterly Release 2024.Q1.7+

Resolution

  • To resolve this behavior, upgrade to Liferay DXP 2024.Q2+, or request a hotfix built on LPD-1558, if you are still within the Support Coverage window.

 

Additional Information

 

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