'Backup "undefined" not found' when trying to restore a db dump in another environment

Issue

• I have performed a backup in one env (for example, DEV), and I want to restore it in another env (for example, PRD). When I try to do that, the result is not successful.
• In the logs, this error is shown:

  [ERROR] Error: Backup "undefined" not found
      at lookupBackup (/lcp/app/backup/src/storage/lookup/parallel-lookup.ts:41:9)
      at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
      at async Promise.all (index 1)
      at backupStatusHandler (/lcp/app/backup/src/routes/backup-status.ts:23:50)
      at <anonymous> (/lcp/app/backup/src/error/error-utils.ts:47:7)

• As a result, when I try to retrieve documents, images and other files I get a 404 Not Found response.

Environment

• Liferay PaaS

Resolution

• Make sure you are using the latest version for the Backup Service. See Services Changelog.

Additional Information

• Downloading and Uploading Backups