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PostgreSQL JAR file can be safely removed?

Issue We are deploying Liferay using the Tomcat bundle and noticed the inclusion of a postgresql.jar file. Since our environment utilizes MySQL, can we safely remove this file from all our deployments? It's being...

Is it Possible to Access the Entire Document Hierarchy Page with API?

legacy How To

Issue How to access the entire document hierarchy page using API? Environment All environments Resolution By default, the GET Documents call in the Liferay API restricts access to the root page, preventing...

Calendar displays incorrect time when creating event in Month view

legacy Troubleshooting

Issue The Calendar Widget does not reflect the correct time when creating an event in the "Month" view. After configuring the event time and publishing it, the displayed time in the event window does not match...

No JSON web service action with path /journal.journalarticle/get-articles and method GET for journal and similar JSONWS API errors

legacy Troubleshooting

Issue When invoking a JSONWS API method like /journal.journalarticle/get-articles the following error is sometimes thrown: No JSON web service action with path /journal.journalarticle/get-articles and method GET...

How to print a query string with parameter values

legacy How To

Issue When the property hibernate.show_sql=true is set, the SQL statements executed are shown in the system log, but with bind variables. For example: Hibernate: SELECT COUNT(*) AS col_0_0_ FROM BlogsEntry...

PATCH request is not working for custom fields

legacy Troubleshooting

Issue Steps to reproduce: 1. Start up Liferay, change the password to 'a' 2. Go to Control Panel >Configuration > Custom Fields 3. Select Organization. 4. Tap the + icon to add a new Custom Field. 5. Select Input...

org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [com.sun.proxy.$Proxy6] java.lang.reflect.UndeclaredThrowableException

legacy Troubleshooting

Issue When setting up Liferay with Oracle 19c, the following errors were encountered during Liferay startup. 2024-02-19 11:39:07.830 INFO [main][ModuleFrameworkImpl:1309] Starting initial bundles 19-Feb-2024...

How to change Liferay Private default friendly URL

legacy How To

Issue I would like to know how to change the Private default friendly URL from "/group" to "/private" on Liferay DXP bundled with Tomcat. Environment Liferay DXP 7.3 Tomcat 9.0 Resolution Add the following property...

Audit log files in 7.4 are not created due to outdated portal-log4j-ext.xml file.

legacy Troubleshooting

Issue Audit log files are not generated despite following the steps as shown in: https://help.liferay.com/hc/en-us/articles/360029134891-Configuring-Audits#reporting-audit-events-in-liferays-logs-and-console This is due...

Accessing login without a server restart after running Liferay setup wizard

legacy

Issue Is there a scenario that users would be able to immediately access the login screen after running the setup wizard without a server restart? Environment Any Liferay DXP environment Resolution A Liferay setup would...

Rollback an upgrade on Liferay DXP

legacy

Issue How can user rollback an upgrade to it's earlier version in DXP? Environment Liferay DXP 7.3+ Resolution Liferay's upgrade process upgrades the DB schema to make it compatible with the specific higher version...

Configurations file is not reflecting for Elasticsearch

legacy Troubleshooting

Issue When users try to change configurations using .config files, these may not always be reflected. Environment Liferay DXP 7.4 Resolution The concerns outlined above mostly happen when the configuration is saved...

Custom login page instead of default sign-in portlet

legacy How To

Issue Need to have a custom login page instead of a default sign-in portlet when a user tries to access a private page without being logged in. The private and public pages are not having Guest user’s VIEW...

How to write some logs to a different log file

legacy How To

Issue We would like to move a trace from the main log file to a separate log file. Environment DXP 7.3+ Quarterly Release Resolution We can use a portal-log4j-ext.xml file to to add a new appender where we...

Dual login count in Audit_auditevent table

legacy

Issue When a new user is created and logged in for the first time, the login count in the audit_audit event table will show 2 instead of 1, and when he logs in again, the count will only increase by 1. How does the...

Service builder upgrade issue related to class: "java.lang.ClassNotFoundException: com.liferay.portal.kernel.service.PersistedModelLocalServiceRegistry cannot be found by com.mchi.master.service.service_1.0.0"

legacy Troubleshooting

Issue ClassNotFoundException error while upgrading the Service builder of DXP 7.2 to DXP 7.4 2023 Q4.0. The error looks like this: 2024-01-18 09:31:22.491 ERROR [Refresh Thread: Equinox Container:...

Glowroot is not working : Connect to localhost:4000 [localhost/127.0.0.1] failed: Connection refused

legacy Troubleshooting

Issue Glowrrot is not working and giving these errors: ERROR [http-nio-8080-exec-5][GlowrootProxyServlet:66] null org.apache.http.conn.HttpHostConnectException: Connect to localhost:4000 [localhost/127.0.0.1]...

WARN Unable to add list type when executing the upgrade

legacy Troubleshooting

Issue We are executing the upgrade from 7.0 to 2023.Q3 version and we are getting following warning: 2024-02-02 08:28:57.379 INFO [main][UpgradeProcess:119] Upgrading com.liferay.portal.upgrade.v7_4_x.UpgradeListType...

Error "PWC6345: There is an error in invoking javac. A full JDK (not just JRE) is required" presented in the logs

legacy Troubleshooting

Issue When trying to open Blogs, WebContens or other Liferay features, the following error is displayed in the Logs: 2024-01-19 15:48:45.179 ERROR...

Error after installing Liferay Reports App

legacy Troubleshooting

Issue After installing the Reports App in Marketplace, the bundle starts with the following errors in the logs and the Reports App is not available. 2023-12-22 12:03:06.499 ERROR [Framework Event Dispatcher: Equinox...

Segments API taking more time

legacy Troubleshooting

Issue When there are around 230 user segments, it displays content based on the segment when the user logs in. Since there are more segments, the segment API takes more time to get the user segment. long[]...

Headless API: Read-Only and Write-Only fields

legacy

Issue Schemas used by Headless API have fields with properties readOnly: true or writeOnly: true. What does it mean? Which field must be used when making a POST/PUT/PATCH request? Environment Any Liferay environment...

Theme style is not minified

legacy Troubleshooting

Issue While building themes, user has noticed that theme's style files are not being minified. Environment Liferay DXP 7.4 Resolution Please change NODE_ENV=production by using the environment variable as per your...

Cannot sign in to marketplace

legacy Troubleshooting

Issue Steps to reproduce: Go to Control Panel > Marketplace Store Click the Sign In button Expected Behavior: Can sign in to the marketplace Observed Behavior: Clicking the Sign In button doesn’t do anything....

Long Combo URLs Exceeding 2048 Characters

legacy

Issue Long inbuilt Combo URLs exceeding 2048 characters are getting blocked at WAF level. Environment Liferay DXP 7.4 Resolution The long /combo URLs are designed to intentionally be close to the maximum...

User requires a documented list of Key Highlights ,Important changes and Breaking changes

legacy

Issue How to get a list of highlights or important changes that happened while upgrading from one update to another update of DXP version 7.4 in a single document. Environment Liferay DXP 7.4 Resolution Exporting...

ServletException during Liferay startup caused by a NullPointerException

legacy Troubleshooting

Issue You might encounter an issue where you face an error when starting up Liferay which prevents proper functioning: javax.servlet.ServletException: java.lang.NullPointerException at...

How to disable NetVibes and Google Gadget in widget's sharing options

legacy How To

Issue Netvibes and Google Gadget widget sharing options could reveal some information. Is it possible to disable them? Environment Liferay DXP 7.2 Resolution The url of those servlets are managed by this...

Removal of Velocity Template Engine

legacy

Issue The option to enable Velocity Template Engine has disappeared in Liferay DXP 7.4 and Quarterly Releases. Environment Liferay DXP 7.4 Quarterly Releases: 2023.Q3, 2023.Q4 Resolution Velocity templates were...

LPS-200065 is in the 2023.Q4.1 Quarterly release notes but is missing from the bundle

legacy Troubleshooting

Issue LPS-200065 was included in the DXP 7.4 2023.Q4.1 release notes, but it was missing from the bundle Environment Liferay DXP 7.4 2023.Q4.1 bundles and docker images Resolution LPS-200065 has been included in the...

com.liferay.portal.servlet.filters.i18n.I18nFilter has been removed. What do I need to do?

legacy Troubleshooting

Issue During startup (or upgrade) we see this error in the logs ERROR [main][VerifyProperties:163] Portal property "com.liferay.portal.servlet.filters.i18n.I18nFilter" is obsolete Why was this removed, and what do we need...

Errors calling an external SOAP web service related to javax.xml.ws.spi.Provider or com.sun.xml.ws.spi.ProviderImpl after upgrading to Java 11

legacy Troubleshooting

Issue We have developed a custom login pre-action module where we want to call an external SOAP web service, this module was working on older Liferay versions. After upgrading to Java 11, if we try calling this external...

Does Liferay have a health check URL or a similar monitoring mechanism?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to monitor Liferay nodes health in order to connect it...

Service builder does not generate correct class package

legacy Troubleshooting

Issue Service Builder does not generate the correct class package when both "com" and "org" are included in the package path. Steps to Reproduce: 1. Create a service.xml with package-path com.liferay.org and a...

Need to clone a Production environment to a lower one

legacy How To

Issue We had some issues upgrading our Production environment about a year ago and had to roll it back. Our Non Production and Pre-production environments remained on the newer version of Liferay (at the time) and we...

How to rollback to a previous version of Liferay?

legacy Troubleshooting

Issue We would like for some guidance on how to revert Liferay 7.3 to 7.1. Environment DXP 7.0+ Resolution If you have a backup copy of your 7.1 database and instance, you should be able to redeploy the pre-upgrade...

Suppressing an InvalidHost Warning

legacy Troubleshooting

Issue Is it possible to suppress InvalidHost warnings that are similar to the following: 2023-12-18 18:15:55.485 WARN [https-jsse-nio-8443-exec-5][code_jsp:161] {code="500", msg="", uri=/} java.lang.RuntimeException: Invalid...

"Constraint Violation in UpgradeListTypeType" error in upgrade

legacy Troubleshooting

Issue When attempting to upgrade, it has been observed an error when transitioning from a bundle prior to U100 to a bundle between U100 and U103. Any attempt to upgrade beyond U103 results in a failure with the...

Possibility of improving SEO removing "/-/" from friendlyURL

legacy

Issue When the user uses the default Liferay Blogs and clicks on Read More, the URL implicitly contains "/blog/-/blogs/" along with the friend URL part. However, the user needs to just have '/blog/' instead of...

How to check Preferences from table PortletPreferences on 7.4

legacy

Issue On DXP 7.2 you could check the portlet preferences directly in PortletPreferences table but now on DXP 7.4 is different Environment DXP 7.4 Resolution Now on 7.4 there is a new table:...

How can I tell if a portlet is being used?

legacy How To

Issue I would like to know if a portlet is being used or not in my Liferay instance Our Liferay instance has many virtual hosts, each virtual host has many sites, each site with many pages We cannot do the check manually...

What is the 'instance-id' field?

legacy

Issue What is the instace-id or instanceId field and what is it used for? Environment All Liferay versions Resolution It's a random alphanumeric value. Liferay uses this value to be able to identify the field...

Configure Custom 404 error Page on WebLogic Server

legacy How To

Issue How to redirect users to a Custom Page for Error Code 404 when Liferay DXP is deployed on the WebLogic Server? Environment Liferay DXP 7.4 Resolution Create a 404 Custom Error page (e.g mypage.html)...

Remove/ Restrict the 'Delta' parameter from the URL

legacy

Issue Users can change the value of the 'delta' parameter in the URL and the entries of the page are seen as per the value provided in the parameter. If a higher number is provided in the delta, the performance...

Is it possible to separate Liferay module jars and custom jars in osgi/modules directory in the Quarterly Release

legacy Troubleshooting

Issue After upgrading to Quarterly Release 2023.Q3, Liferay modules are now stored in osgi/modules directory. Is it possible to separate Liferay module jars and custom jars in osgi/modules directory in the Quarterly Release?...

com.liferay.petra.content.ContentUtil is not available in Liferay DXP

legacy How To

Issue After upgrading Liferay DXP 7.3 to DXP 7.4, the below class is not available in DXP 7.4 but was present in DXP 7.3. Is there any alternative for this? com.liferay.petra.content.ContentUtil Environment...

Cache is not alive (STATUS_SHUTDOWN) errors

legacy Troubleshooting

Issue I see Cache is not alive (STATUS_SHUTDOWN) errors in the logs of my clustered environment. I have modules that override com.liferay.portal.kernel.dao.orm.EntityCache.com.liferay.portal.model.impl.GroupImpl...

BatchUpdateException when upgrading to Liferay Quarterly Release with SQL Server

legacy Troubleshooting

Issue We have received a recent report where a BatchUpdateException was identified while upgrading from an earlier Liferay DXP 7.4 update to Liferay Quarterly Release while using SQL Server You may see an error such as the...

JBoss Datasource Error Causing Production Outages

legacy Troubleshooting

Issue We had two production outages today and observed the following error: ERROR [liferay/search_writer/SYSTEM_ENGINE-7][ElasticsearchIndexWriter:143] java.lang.IllegalStateException: Future got interrupted Caused by:...

Audit OSGi Dependency Error Post Upgrade

legacy Troubleshooting

Issue We are observing the below error after upgrading: WARN [main][DependencyManagerSyncUtil:73] Declarative Service Unsatisfied Component Checker check result: _Bundle {id: 148, name:...

Liferay DXP 7.4 Upgrade Compatibility with Spring 6.0.X

legacy

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...

PortalUtil.getPortalURL() is returning http response

legacy Troubleshooting

Issue While trying to fetch some data using PortalUtil.getPortalURL(httpServletRequest) method, it returns http response even on a SSL enabled website. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution There...

Upgrade to 7.4 Error - DDMFormFieldValue

legacy Troubleshooting

Issue When attempting to upgrade to DXP 7.4, users encounter the following error: WARN [main][DDMFieldUpgradeProcess:616] null java.lang.NullPointerException: null at...

Context initialization failed errors on deploying custom layout template

legacy Troubleshooting

Issue Cannot deploy custom layout template to the portal Steps to reproduce: Startup Deploy the attached custom layout template Expected Behavior: It should be deployed successfully. Observed Behavior: The...

Cannot start a cluster with java.lang.IllegalAccessException: class javax.naming.spi.NamingManager

legacy Troubleshooting

Issue After configuring the cluster using DNS_PING we obtain below stacktrace and the cluster doesn't start: com.liferay.portal.kernel.exception.SystemException: Unable to create JGroupsClusterChannel at...

ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized]

legacy Troubleshooting

Issue After performing an upgrade between DXP versions and using an Oracle database, the following errors are observed: ERROR [main][UpgradeStepRegistratorTracker:185] Failed upgrade process for module...

Getting same response from two URLs having space ( ) and hyphen (-)

legacy

Issue When a friendly URL is created using hyphens (E.g. https://www.abc.in/test-my-friendly-url), then one more URL, same as the friendly URL, having space ( ) in place of the hyphen (-) (E.g....

Custom fragments containing drop-zone not getting duplicate properly

legacy Troubleshooting

Issue Not able to duplicate the custom fragments containing dropzone. Steps to reproduce: 1. Start Liferay DXP 7.4. (Between update 60 and 2023.Q3.2 Quarterly Release) 2. Import the custom fragments.zip...

GraphQL multipart requests in DXP 7.4

legacy Troubleshooting

Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2:...

We cannot see Global Widget Templates when logged in as Site Administrator

legacy Troubleshooting

Issue We are Site administrators and when trying to configure some components, as Language Selector, we cannot select some default widget templates that belongs to the module. Environment Liferay DXP 7.4...

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