Legacy Knowledge Base
Published Jul. 2, 2025

Can you use group email address with Analytics Cloud?

Written By

Rita Schaff

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Issue

  • There is an e-mail address that includes some other e-mails and has a separate inbox as well.
  • Can invites be sent to it and can be used with Analytics Cloud?

Environment

  • Analytics Cloud

Resolution

  • Group e-mail addresses can be used just like regular e-mail addresses.
  • You can send an invite to it that will arrive in the shared inbox and also to the other group members' e-mail addresses (depending on the e-mail configuration).
  • Since Liferay accounts are needed for someone to access the workspace, this means that an account is needed using the group e-mail address. You can use this e-mail to register a new Liferay account.
  • If there are multiple members that belong to a group e-mail address, even if multiple recipients receive an invite e-mail, ultimately they will need separate invites to access. Access to the workspace is granted through a Liferay account that belongs to that particular e-mail address. So if access is given to the group e-mail address, other members registering with their own e-mail addresses do not show up under Settings > User Management.

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