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Legacy Knowledge Base
Published Jun. 30, 2025

How to resync contacts?

Written By

Rita Schaff

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Issue

  • I would like to know how to resync contacts in Analytics Cloud.

Environment

  • Analytics Cloud
  • DXP 7.0+

Resolution

  • In your Liferay portal, go to Control Panel > Instance Settings > Analytics Cloud > Synced Contact Data > Sync Contacts and disable the sync
  • In the same place, enable the sync again

Video

AC - How to resync contacts.gif

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