Legacy Knowledge Base
Published Jun. 30, 2025

Guest User sees blank page when viewing Web Content from Search Results Widget

Written By

Amit Tiwari

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Issue

Steps to Reproduce:
1. Create a Widget page.
2. Place Search Bar and Search Results on the recently created page.
4. Create Basic Web Content (Demo Web Content) with an image and some text.
6. Create a new demo authenticated user.
7. Try searching the web content from both Admin and newly created users and click on the search result.

Expected Result: Post clicking on the search result web content should be visible to both users (Admin, Users).

Actual Result: Blank screen is visible for the User post clicking on search result whereas it is working fine for the admin user.

Environment

  • Liferay DXP 7.3

Resolution

  • The observed behavior is a known issue and is fixed in fix pack dxp-1.
  • Installing Fix Packs and Hotfixes on Liferay DXPwill guide you to install the Fixpack in your environment.
  • If the hotfix is required for this issue, please create a support ticket requesting the hotfix by attaching the patch details.

 

Additional Information

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