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Users who are not registered with Liferay application are able to log in

Issue Users who are not registered with the Liferay application are able to log in even though they have no connections. Environment Liferay DXP 7.0 to 7.4 Resolution Users log into Liferay DXP by using...

Lodash Security Vulnerability

legacy Troubleshooting

Issue In Liferay, a vulnerable version of Lodash 4.17.14 is being used. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue LPE-17236 and has already been fixed in the latest fix...

Unable to search orders in the submission page

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a Minium Site and perform a full reindex. 3. Navigate to Commerce > Channels and edit the Minium Channel. 4. Set 'Buyer Order Approval Workflow' to the...

The structure cannot be deleted because it is required by one or more structure links error

legacy Troubleshooting

Issue Position error in the message after deleting a Field Set linked with a process at Manage Field Sets page, showed misaligned, sloppy, and confusingly, with a white box in the background. Steps to Reproduce: 1)...

The page title size and place are not working with long texts

legacy Troubleshooting

Issue When using a long page title, the text is overlapping the other elements on the published form. Steps to Reproduce: 1) Navigate to Content & Data > Forms 2) Create a new form 3) Add any field 4) Add a long...

There is no length restriction on the Name and Description of Web Content template

legacy Troubleshooting

Issue Name and Description don't have a length restriction Steps to reproduce: 1) Navigate to Content&Data> Web Content> Templates 2) Create a new Template Observed Behavior: Name and Description don't have length...

Install Tomcat Manager to a Liferay Bundle

legacy How To

Issue Tomcat Manager is a native application in the default Tomcat bundle but is not included in the Liferay Bundle You need to add Tomcat Manager Environment DXP 7.3 Resolution Follow this steps to install...

Error Accessing Notifications in Liferay 7.4

legacy Troubleshooting

Issue User encounters below error when trying to access notifications: WARN [PortalImpl:1013] Redirect URL <URL> is not allowed Steps to reproduce: Navigate to Control Panel->Configuration->System Settings Under...

SSO at site level

legacy

Issue Is there any OOTB option to configure SAML for two sites on the same instance? Whether creating a new instance for a site would help to configure SAML? Environment Liferay DXP 7.2 Liferay DXP 7.3...

Workflow tasks shows deleted commerce order

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using the 'Minium site template'. 3. Navigate to 'Channel'. Select the single approver workflow for buyer order workflow. 4. Go to the Catalog...

The preview component of the Info Panel shows a broken image preview

legacy Troubleshooting

Issue Invalid preview for non-image files in Info Panel Steps to reproduce: 1) Upload a non-image file to Documents and Media, such as; a PDF file 2) Navigate to the Content Dashboard in Menu > Applications 3)...

When a file is not uploaded, the upload field throws a validation error, even if it is not required

legacy Troubleshooting

Issue The form is not submitted correctly Steps to reproduce: 1) Create an object with the text field required 2) Create an object with an upload field NOT REQUIRED 3) Create a new content page 4) Add a Form...

Unable to add Product Display Page inside channel

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using a 'minium site template'. 3. Navigate to channels. 4. Click on the 'Product Display Pages' tab. 5. Click on the "+" button and add the...

NullPointerException in Knowledge Base Search widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a page and add a 'Knowledge Base Search' widget on the page. 3. Input any keyword into the search bar and hit Search. Expected Behavior: Knowledge Base...

User cannot configure priority with negative values within actions on a workflow nod

legacy Troubleshooting

Issue User cannot configure priority with negative values within actions on a node as in previous versions of the portal Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new...

User can Import a non XML file to Process Builder

legacy Troubleshooting

Issue User can Import a non XML file to Process Builder Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new process by importing a .pdf file Expected Behavior: Should not be...

Required alert is displayed on Name and Label fields

legacy Troubleshooting

Issue Required alert is displayed on Name and Label fields when only the Label field is blank for Object and Object Field Steps to Reproduce: 1) Navigate to Objects 2) Click to create an Object 3) Leave only the...

No products were found

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a site by using the 'minium site template'. 2. Navigate to Site Builder > Pages > Create a page. 3. Add the 'search result' widget on the page. In order to see the product....

Custom field values are not saving for Document Folder

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Log in as admin. 3. Navigate to Custom Fields under configuration. 4. Select 'Documents Folder'. 5. Create a new custom field for the document folder. 6....

Number of categories limited to 150 by default

legacy How To

Issue In Liferay 7.4 the maximum number of categories per vocabulary has been limited to 150 by default, because of performance issues. This was implemented in LPS-118305 Environment Liferay 7.4...

Workflow task notification is not showing the changes with respect to expire date/display date

legacy

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Log in as admin. 3. Enable Single Approver Workflow for Web Contents. 4. Create a new web content article. 5. Edit the Article and change the Expire Date. 6....

Fragment Configuration Breaks Form Display

legacy Troubleshooting

Issue In 7.3 SP3, Changing a configuration setting that changes the applied CSS class on the fragment <div> causes the Form in the drop zone to be added twice, which results in the form not displaying at all. The...

Displaying and playing video files

legacy Troubleshooting

Issue Looking for a scenario for the video popup displaying and playing video files on video file upload. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution By default, Documents and Media don’t...

Error Reading Image File in Liferay Document Library

legacy Troubleshooting

Issue I am getting the following error in the console log for an unidentified image: ERROR [https-jsse-nio-443-exec-7][ImageImpl:69] Error reading image 54130...

Enabling information about server errors in the JSON response

legacy Troubleshooting

Issue There is no error messages from api json services. How to manage the serialization and access to Json services In Liferay Portal 6.2 or DXP7.0 the server response is serialized and shows information related...

How to set a maximum number of web content versions available

legacy How To

Issue How to store a certain number of articles to save space or improve performance Environment Liferay DXP 7.3, 7.4 Resolution This number is defined from Control Panel -> System Settings -> Web Content Virtual...

How to download the files attached to forms

legacy Troubleshooting

Issue A user with every permissions related with forms is unable to download the attached files Cannot find the download option in the form attached files list. Environment Liferay DXP Resolution These form attached...

Video added in fragment not autoplaying on first page load

legacy Troubleshooting

Issue A video added through the Video URL fragment on a content page (external URL or Document Library URL) configured as follows: Muted: false Autoplay: true Is not autoplaying on first page load/with...

Changing the Master Template leads to Error: Your request failed to complete.

legacy Troubleshooting

Issue Changing the master template triggers: “Error: Your request failed to complete.” Error trying to assign an alternate master template to a web content article. Environment DXP 7.4 Resolution This can happen...

Use Custom certificate and Let's encrypt at same time in different domains

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to have some domains with custom certificates and...

Style Book cannot be created or updated after upgrading to Update 4

legacy Troubleshooting

Issue I get the following error message when a new Style Book is created or an existing one is edited: ERROR [http-nio-8080-exec-6][JDBCExceptionReporter:234] Batch entry 0 insert into StyleBookEntryVersion...

Deployment issues using the App Manager in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You upload an application/plugin using the App Manager in DXP...

Customize widget appearance when using Liferay's sharing URL

legacy Troubleshooting

Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as...

How to access User object when overriding user-portrait taglib

legacy How To

Issue In Liferay Portal 6.x we made use of user-display taglib in order to show current user's image on screen. However, in Liferay DXP 7.x we are using user-portrait taglib, which actually includes a...

Avoid storing cookies generated by Google Analytics

legacy How To

Issue When Google Analytics is enabled in Liferay cookies like _gid and _ga are stored in browser session. How can we avoid storing these cookies? Environment Liferay DXP (any version) Resolution In 2024.Q1,...

Adding passive listeners to jQuery

legacy How To

Issue When running audit with Google Pagespeed is common to find a recommendation about implementing passive listeners for jQuery. How can we do this? Environment Liferay DXP (any version) Resolution Since jQuery...

Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs

legacy Troubleshooting

Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played. Environment Liferay DXP 7.3 Resolution According to the documentation for...

Email Notification of Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

About specifying standard fonts

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Category missing or disappeared in production

legacy Troubleshooting

Issue We noticed that a certain category disappeared from production. How can we find it or restore it? Environment DXP 7.3 Resolution Depending on your log level settings, your logs may show when and how it was...

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