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Remote Live Staging in Liferay SaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why Remote-Live Staging in Liferay SaaS not required? Environment Liferay SaaS Resolution Remote-Live Staging is not required in a...
SAML changes post upgrade from DXP 7.0 to higher version
legacy How To
Issue SAML authentication is being used in DXP 7.0. After upgrading the DXP 7.0 to any higher version, how to configure SAML in the upgraded environment? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Post upgrade, the respective SAML tables will be carried from source version to...
Session Timeout value is overridden during fix pack upgrade
legacy How To
Issue During installation of a fix pack, the value of <session-timeout> is reset to default within web.xml. Is the value of session timeout can be changed 'permanently'? Environment DXP 7.2 Resolution Currently, there is no out-of-the-box option to achieve this on DXP - the web.xml is...
Why Are Announcements Visible to Everyone After Setting the Distribution Scope?
legacy Troubleshooting
Issue After setting the distributions scope in the Announcements Portlet, the announcements which it displays are now visible to all users and guests. I would like to restrict the announcements to the users within their distribution scope. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution...
Can Users Be Mentioned By Name in Message Boards?
legacy
Issue Currently, all user mentions in the Message Boards portlet have the format @[username]. I would like to mention users using their first and last name instead. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution At this time, there is not a setting for changing the format of...
Add custom certificate in SAML configuration
legacy How To
Issue As part of the SAML configuration, it is possible to generate a Certificate and a Private Key. This generates both a self-signed key and a container storekey (in $LIFERAY_HOME/data/keystore.jks by default). How to use a different key instead of the default one? Environment Liferay...
Liferay DXP 7.0 Theme Generator installation fails with Missing required argument #1 | EMISSINGARG
legacy Troubleshooting
Issue While following the Liferay documentation about 7.0 DXP theme building with the Theme Generator, the following error will be thrown on Terminal when running npm install -g yo gulp: npm ERR! Windows_NT 10.0.17134 npm ERR! argv "C:\\Program Files\\nodejs\\node.exe" "C:\\Program...
Set "Enable Email Subscriptions" in the Asset Publisher to "No" by default.
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there an option to set "Enable Email Subscriptions" to "No" by default...
Push notification API unable to register
legacy Troubleshooting
Issue When trying to register a device through the Liferay Push, the following error will be received: error: com.liferay.portal.kernel.jsonwebservice.NoSuchJSONWebServiceExceptio LRPush Error Error Domain=com.liferay.mobile.sdk Code=2 "No JSON web service action with path...
Deprecation warning in the browser's console: "Value provided is not in a recognized RFC2822 or ISO format"
legacy
Issue After patching a bundle with a fix (Fix Pack or hotfix) that includes the solutions for LPS-121066 and LPS-121499, customers and DXP users may notice the below warning message in the browser's console: Deprecation warning: value provided is not in a recognized RFC2822 or ISO...
I cannot set the default template for a web content structure
legacy How To
Issue When I create web content based on a structure with multiple templates, I would like to change the default template of that structure. Environment Liferay portal 6.2 Liferay DXP 7.0 + Resolution In order to change the default template of a structure, please perform the following:...
ClassCastException on com.liferay.frontend.theme.contributor.extender after installing a newer fix pack
legacy Troubleshooting
Issue After patching the environment with a newer fix pack, the below error may be encountered at server startup: ERROR [ServerService Thread Pool -- 68][ThemeContributorTopHeadDynamicInclude:93] bundle com.liferay.frontend.theme.contributor.extender:4.0.8...
LAR file export process
legacy
Issue LAR file is exported even when the web content's internal reference is missing. Steps to reproduce 1) Create a blank site "Test" and add a public page "Home". 2) Create a structure "Test-structure" and add a structure field "Link To Page". 3) Create a template "Test-template" and...
ClamAV integration with Liferay on windows
legacy How To
How to set up the latest Clam Antivirus with the Liferay platform on Windows. The goal is to scan documents for viruses when they are being uploaded. Environment Windows 10 Liferay 6.2 ClamAV version 0.103.0 Resolution Download the latest version of ClamAV...
ClassCastException when using Elasticsearch 7
legacy Troubleshooting
Issue After installing the Elasticsearch 7 plugin and connecting Liferay DXP to an Elasticsearch 7 server, errors like this are thrown on startup: ERROR [liferay/scheduler_dispatch-4][ElasticsearchIndexSearcher:169] java.lang.ClassCastException:...
Renamed Liferay Enterprise Search apps and how it impacts installations
legacy How To
Table of Contents Summary of Changes Impact to New Installations (DXP 7.0-7.3) Impact to Existing Installations (DXP 7.0-7.2) Summary of Changes As of September 24, 2020, the Liferay Enterprise Search (LES) applications are distributed under the following names: Old App Name New App Name...
JournalArticle not properly indexed with 'Document contains at least one immense term' error
legacy Troubleshooting
Issue When attempting to perform a re-index, JournalArticle contents are not properly indexed due to an error similar to the following: For Solr: 2020-09-23 06:32:13 ERROR org.apache.solr.common.SolrException: Exception writing document id...
Missing reference errors during site import
legacy Troubleshooting
Issue Liferay currently only allows export of either Private or Public pages (and not both). When a site has a web content displayed on their public page with a link to a private page, or vice versa, while an administrator can successfully export a set of public or private pages, they...
Filtering expired web contents shows incorrect results
legacy
Issue We have a web content that we set to Expired, then changed the Expiration Date to a date in the future so not it is shown as Approved. When we look for the web content using the Approved filter, we can still see that web content with the status Approved. When we look for the web...
Disable all locales that are not EN
legacy Troubleshooting
Issue Asset publishers are being translated to other languages than English which is the default and only one that is desired. For some reason due to the location of the IP/network or browser translation URLs are appended with some locales like FI, ES, and others. Environment Liferay DXP...
SAML no longer working after upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay from Liferay DXP 7.0 to Liferay DXP 7.2, SAML is no longer working and users are no longer able to authenticate using SAML. It is possible that the following error will also appear in the logs in the Identity Provider as well as the Service Provider,...
Adaptive Media not applied on Content Pages
legacy Troubleshooting
Issue I noticed that Adaptive Media is not applied in fragments with an image. Add an image to the Documents and Media Library with a width above 600px Go to Control Panel→Configuration→Adaptive Media Add a new resolution with the properties width: 600px, height: automatic Adapt the new...
After a web content owner loses his membership of a site, he can still edit all the previously authored web content
legacy How To
Issue If an editor user creates a web content, and after his site membership is removed, he can still edit/configure the web content. Environment Portal 6.2 DXP 7.0+ Resolution This behavior works as intended. The Web Content is expected to be configured using the Web Content's...
What if I cannot find a Fix Pack in Nexus BOM?
legacy Troubleshooting
Issue I opened the following link: Nexus BOM (Repository Manager) but I cannot find a certain fix pack. Environment DXP 7.0+ Resolution If you find that the Fix Pack is still not available a couple of days after its release, kindly open a Help Center ticket and we will refresh the system...
Custom editor configuration is not applied to repeatable fields
legacy Troubleshooting
Issue After implementing a custom EditorConfigContributor to override the configuration of a web content editor, e.g. as below: @Component( immediate = true, property = { "editor.name=alloyeditor", "javax.portlet.name=com_liferay_journal_web_portlet_JournalPortlet",...
Restoring multiple items from the Recycle Bin
legacy
Issue Is it possible to configure the Recycle Bin to allow users to select multiple objects and click a single time to restore all selected? If not, is this feature in your roadmap at all? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There is an upcoming feature that is likely to be...
Metadata is not restored when deleting recent modification from history
legacy
Issue While restoring an older version of a web content article the metadata tags do not return to the previous state and stay in the modified state. Environment DXP 7.2 Resolution This behavior is intentional so it works as expected. The reason for this implementation is that the...
Denied resolving class [...] error is shown in custom FreeMarker/Velocity templates (LSV-658)
legacy Troubleshooting
Issue Custom FreeMarker and Velocity templates generate the following error after installing a fix pack: Denied resolving class [...] by org.apache Environment Liferay DXP 7.0 FP92+ Liferay DXP 7.1 FP18+/SP5+ Liferay DXP 7.2 FP6+/SP2+ Resolution The behavior originates from an...
Making changes to a Velocity Application Display Template does not update dynamically
legacy Troubleshooting
Issue When making changes to a Velocity Application Display Template, these changes are not processed and updated dynamically, and are not reflected immediately upon saving. Environment Liferay 6.2 Resolution This issue is due to a portal property that controls the interval in which...
Message Board Portlet - File Attachments
legacy How To
Issue Is it possible to deactivate File Attachments on the Message Board portlet? Environment Liferay Portal 6.2 Liferay DXP+ Resolution By adjusting the role/permissions according to the user and the Message Boards portlet it is possible. With the Admin create a new page and add a...
Embedded Language Selector with "Select Box" template throws "Uncaught TypeError: Cannot read property 'attr' of null" when switching language
legacy Troubleshooting
Issue When embedding the Language Selector in the theme or a layout template and setting it to have "Select Box" template in the portlet's Configuration settings, the below error will be thrown in the browser's console upon switching the language: combo?browserId=othe…get-position.js:173...
"Error: Please enter a valid title." when creating or editing a web content
legacy Troubleshooting
Issue After updating to DXP 7.2 Fix Pack 7, we can't create or edit web content articles that default language is different than the site's language by enabling the "Changeable Default Language" in the System settings, OR When the site language is different than the default instance...
Asset Publisher ordering breaks when switching to a non-default language
legacy Troubleshooting
Issue I created some Web Contents based on a Web Content Structure The structure has a Date field I have an Asset Publisher Widget on the page The Widget is configured to show Web Contents with the above structure The order of the Web Contents is based on the dates provided in the Date...
How to implement custom resolvers for Liferay Connector to SAML 2.0
legacy How To
Environment Liferay DXP 7.0-7.4 Liferay Connector to SAML 2.0 v3.1+, v4.1+, v5.x, v6.x,v7.x Resolution This sample module (^source is attached to this page) aims to provide minimal boilerplate code one can use to implement custom Liferay SAML 2.0 resolvers for:...
Can not save a Form after adding a validation rule to a numeric field on a Form with a translation
legacy Troubleshooting
Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set for field Numeric is invalid. Environment Liferay DXP 7.2, with dxp-8 or older....
How to send a confirmation email to authenticated users about Form submission?
legacy How To
Issue I would like to send a confirmation email to the user who just submitted a Form Environment Liferay DXP 7.1+ Resolution It is possible to use the Workflow engine to send an email to the logged-in user who submitted the form. Please follow the steps below: As an Admin user navigate...
SharePoint Repository Location
legacy Troubleshooting
Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can be downloaded from the marketplace. After deploying the Sharepoint...
Multiple language support for Knowledge Base
legacy How To
Issue How can content be created in the Knowledge Base in multiple languages?  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution It is a current feature limitation in Liferay DXP as there is no option to translate Knowledge Base...
Javascript errors and disabled elements when editing or saving Web Contents
legacy Troubleshooting
Issue When editing or creating new web contents based on a custom structure, the information may be inconsistent, fields may be disabled and non editable, or related errors may be observed. This is an example of a web content that needs to be edited but its contents are disabled: We can...
Backup service does not show on PRD environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking all the services available at the left-handed sidebar on a PRD environment, the backup service will not appear...
Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."
legacy Troubleshooting
Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message:   build/_css/mystyle.scss Error: It's not clear which file to import for '@import...
Disable Liferay "set your preferred language" message
legacy How To
Issue In case the User's Display Language is set differently than the language of the Site that is being displayed, a warning message appears with the option to set your preferred language. You may wish to disable or remove this message by default, but you may not be able to find a way...
Open Graph tags and feature is missing
legacy
Issue I am trying to configure Open Graph based on the following article: Configuring Open Graph  but the functionality is not available in our environment. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Open Graph is a feature introduced in DXP 7.3, so you can find it when you are going...
Web Content Display portlet shows content for Guest even when permission is denied
legacy Troubleshooting
Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the permission set earlier for the content itself. Environment Liferay DXP 7.0...
Assign bulk users to an organization/user group/site
legacy How To
Issue I'd like to add many users at once to an organization/user group. How to do it? Environment Liferay DXP 7.2 Resolution Currently it is not possible to assign bulk users to an organization or user group from the UI. However, you can use Liferay's API to assign all users at once with...
How to install Liferay Connector SAML 2.0 without need to restart in a Docker Container for Kubernetes usage
legacy How To
Issue I have a docker image in Kubernetes with Liferay installed. I'd like to deploy the SAML 2.0 connector plugin without the need to restart.  Environment Liferay DXP 7.2 Resolution Copy the SAML 2.0 Connector plugin to osgi/marketplace before starting the container. This way the...
After upgrading to Fix Pack 17, extra privateLayout=true lines are generated in the database
legacy
Issue After upgrading to Fix Pack 17, we can see in the database that some private layouts are generated even though we have no private pages. Environment DXP 7.1 with Fix Pack 17 Resolution The private layouts are actually expected, they are part of the changes in LPS-97133 They should...
Configuring Liferay's LDAP Settings to Import Users in DXP 7.3
legacy How To
This article shows how to setup Liferay DXP 7.3 to import users from an LDAP server through the graphical user interface. The steps are the basically the same as for earlier versions of Liferay, but the UI options have changed in DXP 7.3. Environment Liferay DXP 7.3 Resolution To enter...
How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content
legacy Troubleshooting
Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to 'buttonStyle'. Expected one of the following values:...
Microsoft Office XML metadata are copied in CKEditor
legacy Troubleshooting
Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata will be copied alongside and will show when switching to the source mode:...
I cannot select birthday year in date picker using Liferay Forms
legacy How To
Issue I have a form with a date field The date field should be used to select birthdays The year-selector goes back only 5 years prior to the current year Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Due to a combination of style and usability...
Audience Targeting filename
legacy
Issue What does WCM-XXXX in the Audience Targeting source filename? Example:   Liferay Audience Targeting 3.0.0-WCM-1508-src.zip Environment DXP 7.1 Resolution Aside from the version (3.0.0.), the other part (WCM-1508) of the filename represents the last fix to be included into the...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch 7 connector cannot be activated: 2020-09-14 14:39:47.023 ERROR...
Unexpected new indexes appear in Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the following new indexes appear in Elasticsearch: liferay-<companyId>-search-tuning-rankings...
How to include unique links in an RSS feed that point to a displayed web content article
legacy How To
Issue Our team is attempting to set up an RSS feed for web content, but are running into one of two issues: either all URLs listed in the feed are identical (pointing to the site, instead of pointing to where an asset can be viewed), or the links are unique but the page is blank when...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector cannot be activated: 2020-09-14 14:50:05.923 ERROR [Framework Event...
liferay-search-tuning-rankings index is missing from Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the liferay-search-tuning-rankings index is missing from Elasticsearch. Resolution This index is...
Should the predefined value in a hidden Form field be recorded on Form submission?
legacy
Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the "Hidden field" is hidden and another one where "Hidden field" is visible...
In DXP, it is not possible to differentiate configuration per site on embedded portlets
legacy Troubleshooting
Issue In DXP, a portlet could be embedded like below: <#assign preferencesMap = {"portletSetupPortletDecoratorId" : "barebone"} /> <@liferay_portlet["runtime"] instanceId="1234" defaultPreferences=freeMarkerPortletPreferences.getPreferences(preferencesMap)...
Navigation Menu portlet won't list child of child pages
legacy Troubleshooting
Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page will be shown: Environment Liferay DXP 7.0+ Resolution The current issue has...

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