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Long Web Content articles are not returned in search results
Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...
Parent page gets published to live even when "Ready for publication" is not marked
Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only...
The user subscribed to the folder is not getting mail while uploading any document.
Issue A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification. Environment...
When is scheduled Web Content added to the index?
Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...
Using Data Providers with Proxy Servers
With the implementation of LPS-96064, it is possible to use Data Providers when Liferay DXP 7.1 or 7.2 is setup to go through a proxy server. The only caveat is Data Providers that require authentication will...
COOKIE_SUPPORT & GUEST_LANGUAGE_ID are not marked as Secure
Issue There are two cookies generated by Liferay DXP, COOKIE_SUPPORT & GUEST_LANGUAGE_ID, which is not marked as Secure. Environment Liferay DXP 7.1 + JBoss  Resolution This is related to the Web Server and Application...
Changelog and date of Documents are different between staging site and live site
Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are...
Known Issue: CSS Builder Versions Errors for War-style Projects
This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...
Restriction of file upload size for a Site
Issue Can we set the upload size limit for a Site instead of the complete portal? For example, Can we set the file upload size limit to 20 MB or more on a site while setting 10MB for portal wide? Environment...
Open Distro for Elasticsearch
Issue Does Liferay support Open Distro for Elasticsearch? Environment Liferay DXP 7.0 & 7.1 Resolution Liferay's connectors and features for integrating with Elasticsearch are only tested with the binaries...
Deleting Global and Default Site
Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...
KB Portlet does not display article
Issue Configuring the home folder(which does not have an article) as a root folder and its subfolder is having an approved article, whether the respective subfolder will be available in folder selection or...
Disable Account Settings page for all users
Issue Question: Is it possible to disable Account Settings page for all users. Environment Liferay DXP 7.1+ Resolution Disabling the Account Settings page for all users can be achieved by defining permission for the default...
Reordering Web Content's Repeatable Fields
Issue How to change the order of the repeatable fields I started adding on a web content? (e.g.: changing a, b, c to a new order c, b, a) Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Repeatable fields...
Disable "Success" Messages in DXP 7.1
Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent...
Liferay Portal 5.2
Info: Support for Liferay Portal 5.2 has ended. Liferay Portal 5.2 is software to help enterprise IT deliver engaging business solutions by providing a lightweight platform that can be...
Configuration of NTLMv2 with Liferay
Issue How to configure NTLMv2 in Liferay as there is no configuration available in Liferay control panel to differentiate the request/service Environment Liferay 6.x Liferay 7.0 and Liferay 7.1 Resolution...
Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade
Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates.  I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...
Liferay Portal 6.0
Info: Support for Liferay Portal 6.0 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs...
Help Center Project Details
On the Project Details page you can manage certain information related to your Liferay Subscription. This can be accessed in our Help Center by going to the Mega Menu > Project Details...
Reordering Pages That Have Page Types That Are Links to Pages
When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true...
Known Issues for Kaleo Workflow Designer's Diagram View
By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to...
Configuring Liferay's LDAP Settings to Import Users
This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel...
Search/Article Tool
Searching is something that has always been a priority for our Subscribers. We wanted to make it efficient as well as a simple process. After logging into Help Center, you’ll find that...
Handling SASS Related Errors
In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a...
Unable to Publish Content if there are Missing Page or File Links
Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...
Restricting Document View Permissions in Documents and Media Repositories
Liferay platforms allow administrators to define permissions for all assets. In the Documents and Media repository, administrators often need to restrict privileges by defining a site role so that a site member views...
Staging a Site that References Another Site
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...
Embedding PDF URLs
This is a short tutorial for those wishing to do more with PDFs in DXP 7.0. You are strongly encouraged to read Adding Files to a Document Library first to get a better understanding of how the Documents and Media...
Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher
In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal...
Adding to the web.xml With Ext Plugins
A supported use case for using Ext Plugins in Liferay DXP is adding additional functionality to Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized...
Modifying Liferay DXP's web.xml file
A supported use case for using Ext Plugins in Liferay DXP is modifying Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext...
Why was my custom domain rejected by Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...
Cluster Fails to Start Up Due to JGroups Update
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Enabling Directory Indexing
Description If directory indexing is enabled, document libraries are browsable through the URL not only for site admins but for anyone according to the default Document Library permissions. This could result in permission /...
Troubleshooting Activation Key Issues
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders...
Users Fail to Import When First Name is Missing in LDAP
 This article discusses an apparent issue when Liferay Portal will throw a ContactFirstNameException error in the console. This error message appears when the first name is left out if importing a user from an LDAP...
Staging Issues with Blogs Portlet
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...
Restricting Access to Specific User Fields
This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users...
CKEditor Issues in Liferay Portlets
Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within...
Content Not Being Found By Search
When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons:...
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known...
Internet Explorer 11 Memory Leaks
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of...
Removing Sample Document Types in the Documents and Media Repository
Description This article describes how to remove the default "Document Types" from the Documents and Media portlet. These sample Document Types are created when Liferay DXP 7.0 is started for the first time. These...
How to configure HTTPS in Tomcat for Liferay DXP 7.3
Introduction Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding...
List of Special Characters which cannot be used for tagging
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Unable to Access Liferay Due to Missing Theme(s)
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Using Shibboleth 3 as IdP + SAML Integration
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Help Center Ticket Creation Process
For Best Practices on creating support tickets, please see HERE To access the ticketing home page, you will need to log into the Help Center. After doing so, there are two access...
Installing the Audience Targeting Application
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently,...
How to Adjust Notifications in the Out-of-Box Single Approver Workflow
Workflow app comes with the Single Approver workflow out-of-the-box. You can tailor it to your liking and change how it works for you. Here is an example of how to adjust Single Approver workflow's notifications so that it...
Re-Enabling the XSL Content Widget in DXP 7.1
The XSL Content widget allows anyone who has permission to configure the widget to modify any XML/XSL file. The widget is originally deprecated and was removed from Digital Experience Platform 7.1. The widget will not...
How to register multiple transport addresses in Elasticsearch
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Overriding Core Classes with Ext Plugins
A supported use case for using Ext plugins in Liferay DXP is overriding Liferay DXP's core classes (e.g., portal-impl, portal-kernel, etc.). You can reference the Finding Core Liferay...
Glassfish Admin Console Is Not Accessible
With JDK version 1.6.0_19, and above, Glassfish admin console is not accessible with Liferay Portal. Steps to Reproduce Download Liferay Portal 6.1 EE GA3 or Portal 6.2 Glassfish 3...
How to Drag and drop reordering of pages when a "Link to URL" page is present
By default, page order is locked in the navigation bar if one of the pages are a "Link to URL" type. This article demonstrates how to change the page order in the navigation bar in this scenario. Resolution In the...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation...
Users May Appear in the Database but Not in Liferay Control Panel
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
NoSuchGroupException' Occurs When Deleting Deactivated Users
When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException...