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Published Jul. 2, 2025

Commerce Tab is not visible in Control Panel

Written By

Pooja Bhambani

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Issue

  • After starting the 7.3 bundle, the commerce tab is not visible. And, besides that everything looks fine in the console log.
    2020-09-18 15:39:51.975 INFO  [fileinstall-directory-watcher][LicenseManager:?] Digital Enterprise Development license validation passed
2020-09-18 15:39:51.976 INFO  [fileinstall-directory-watcher][LicenseManager:?] License registered for Digital Enterprise Development
2020-09-18 15:39:51.982 INFO  [main][HookHotDeployListener:507] Hook for saml-hook is available for use
2020-09-18 15:39:51.986 INFO  [fileinstall-directory-watcher][LicenseManager:?] Liferay Commerce Subscription Development license validation passed
2020-09-18 15:39:51.987 INFO  [fileinstall-directory-watcher][LicenseManager:?] License registered for Liferay Commerce Subscription Development

Environment

  • Liferay DXP 7.3 
  • Commerce 3.0

Resolution

  • For DXP 7.3 GA1+ check the license types of both the DXP & Commerce. If both the license types are different, commerce will not be visible. Even in the Gogo shell, all the Commerce Modules are Active.
  • Both the DXP and Commerce activation keys must be of the same license-type (e.g., production, developer, or enterprise). Deploy the same license, after starting the server commerce will get activated.
  • For DXP 7.3 SP3+, add the below property to get commerce activated. 
    enterprise.product.commerce.enabled=true

Additional Information

  • Configure the portal-ext.properties file with the above property and restart the server to see the changes.  
  • Kindly check the behavior in the lower environment first, if everything works as expected then move to the production as per your discretion.
  • Activating Liferay Commerce Enterprise for Liferay DXP
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