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How to remove the English language from the User Configuration
legacy How To
Issue I set these properties in the portal-ext.properties file: company.default.locale=es_ES locales=es_ES locales.enabled=es_ES I restart the server Then I go to Control Panel > Users and Organizations > Edit and...
Page Fragment Issue with rich text editable field
legacy Troubleshooting
Issue Steps to reproduce: 1) Take Liferay 7.1SP2 with fix-pack dxp-16. 2) Create a page fragment with name "Demo". 3) Add the below code in the HTML section. <div class="fragment_33918"> <lfr-editable id="unique-id"...
Not able to exporte private pages
legacy Troubleshooting
Issue Steps to Reproduce: 1. Go to Control Panel > Sites. 2. Create a new Minimum site. 3. Open that Minimum site. 4. After that go to Publishing > Export. 5. Now click on "Change to Private Pages". Observed...
How can I turn off the print screen and download features for documents of a certain site?
legacy How To
Issue The admin wants to upload a document to the site, but he or she must limit other users from downloading the document and from taking screenshots of the document on that site. Environment Liferay DXP 7.0...
Grace Period for Virtual Cluster Activation Key
legacy
This article documents the grace period provided by the virtual cluster activation key, when exceeding allowed number of nodes. Resolution When using a virtual cluster activation key, you are allowed to have an...
Limited Commerce menus available after upgrade to Liferay DXP 7.3
legacy Troubleshooting
Issue After upgrading the portal to DXP 7.3 most of the Commerce submenus are not listed under the Control Panel > Commerce tab Only "Inventory", "Product Groups", "Options", "Specifications" and...
Resolution of HTTP Request Smuggling vulnerability
legacy Troubleshooting
Issue Security vulnerability of HTTP Request Smuggling in the environment. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution 'HTTP request smuggling' should be handled at the web server/app...
User gets a site despite disabling it in portal-ext
legacy
Issue We have set the following settings in portal-ext.properties, but when a user is created, an entry is also created in the group_ table that has the username as the friendly-url....
Added buttons to AlloyEditor toolbar don't work in Blogs
legacy Troubleshooting
Issue I added buttons such as strike-through, superscript, and subscript to the AlloyEditor toolbar, but these buttons don't work when attempting to edit content in the Blogs module. Environment Liferay DXP 7.2...
'Unable to load external repository class' when a Sharepoint OAuth configuration is missing for an existing repository
legacy Troubleshooting
Issue If the Sharepoint configuration (configured in System Settings) is missing or broken for a repository in Documents and Media, the following error gets thrown every time I access Documents and Media, and I am unable...
Understanding Liferay Cloud SSL Policy
legacy
Issue In the context of SSL Policy, sometimes it is necessary to disable a specific Cypher to address some auditory purpose or some specific requirement. Environment Liferay Cloud Resolution The SSL Policy...
Setting up Google Analytics to work with Liferay DXP 7.2
legacy How To
Issue Setting up Google Analytics to work with Liferay DXP 7.2 is easy and is described in our documentation here. However, there is some setup that is required on the Google Analytics side so that the two can work...
When Setting Okta up as an SSO for Liferay PaaS, how can I generate IdP metadata in Okta without first having SP metadata?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The documentation for setting up an SSO with Liferay PaaS...
Unable to submit Form in any other Language but English
legacy Troubleshooting
Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used...
How can we get email alerts about new Liferay DXP versions released by Liferay?
legacy How To
Issue I'd like to get automatic notifications when a new Quarterly Release, Patch Release, Update, or version of Liferay DXP is available. Environment DXP Resolution Go to https://www.subscribepage.com/liferay   , content:...
Boolean Fragments shows wrong state
legacy Troubleshooting
Issue Boolean Fragment configuration's type checkbox remains selected even after deselecting the checkbox Environment Liferay DXP 7.3 Resolution The observed behavior is a known issue and will be fixed in the...
Workflow review comments are not visible under Activities Tab
legacy How To
Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3  Resolution The observed behavior is an...
Enable Ratings in Web Content
legacy How To
Issue How to enable the rating asset in web content? Environment Liferay 7.2 Liferay 7.3 Resolution Follow these steps to enable ratings in web content: Publish any web content on Page -> Click on edit mode Click...
Why password is required to change the username?
legacy
Issue In version 7.0, the username can be changed via system administrator, however, in version 7.3 it asks for the user's password to be able to make the changes. Environment Liferay DXP 7.3 Resolution The...
Unable to create form
legacy Troubleshooting
Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If...
PortletException thrown when form field rule is inconsistent
legacy Troubleshooting
Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form...
Failed Loading plugin after an update of the CI service
legacy Troubleshooting
Issue After updating the CI service in Liferay Cloud you find some errors in the CI's log related with different plugins's  load, the errors are similar to this one: May 26, 2021 3:37:21 PM...
When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site
legacy
Issue When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site Environment...
Does the Encryption Key that is generated per company id for the Liferay Installation ever change?
legacy
Issue Does the Encryption Key that is generated per company id for the Liferay Installation ever change? Environment Liferay 7.2 Resolution The following portal properties will alter the encryption key for a Liferay...
Enable sitemap.xml from a third party in Liferay
legacy How To
Issue How to add and enable sitemap.xml from a third party in Liferay DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Liferay already generates a sitemap.xml file...
Automatically assign site membership, organization site membership, roles, or userGroup to new users
legacy How To
Issue How to automatically assign site membership, organization site membership, roles, or userGroup to new users as well as to all the existing users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Language Translation not Working in CKEditor Source Mode
legacy Troubleshooting
Issue When working in the source mode of CKEditor, switching between languages using the language editor doesn't display the previously set translation, even though translation works as expected outside of source...
Multiple success messages appear on UI post updating the web content
legacy Troubleshooting
Issue Post updating the single web content multiple success messages appear on UI   No. of success messages = No. of web content present on the page Environment Liferay DXP 7.3 GA1 Resolution It's a known issue and is...
Why does the Link to Page function in Web Content Structures return a page number, instead of a page name?
legacy Troubleshooting
Issue When I use the Link to Page function in Web Content Structures (or getFriendlyUrl() in a Web Content Template), it's fetching a URL which includes the page layout ID, instead of the page name. For example,...
Does Segmentation Work With Inheritance?
legacy Troubleshooting
Issue When I create a Segment which includes inherited users, the segment shows that the inherited users are not counted. For example, if I create a Segment with a condition which matches a Team that contains a...
Known Limitation: Colors applied to fragments in 7.3 not displayed when viewed using Internet Explorer 11
legacy
Issue When viewing Edit mode for a page has a style book applied, where a color is configured for a fragment (for example, the fragment's background color), the color will appear as expected in all browsers. However...
HTML in groovy script
legacy Troubleshooting
Issue After installing the fix pack 22, the following groovy script does not format the HTML. out.println("<h1>Cantabria</h1>"); Environment Liferay DXP 7.1 fix pack dxp-22 Resolution HTML formatting has been lost...
How to create Custom attribute in MS Active Directory and configure in Liferay
legacy How To
Issue Is there any way to map a custom attribute in Liferay created from MS Active Directory? Environment Liferay Portal 6.2 Resolution Liferay provides an OOTB option to achieve the custom attribute...
Cannot exceed 200 entries per page in asset publisher and search container
legacy
Issue Cannot set a higher limit greater than 200 for asset publisher and search container entries per page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important...
Updating Dynatrace Users
legacy How To
Issue I can't invite or modify the permissions of my team members on our Liferay Cloud-provided Dynatrace tenant.   Environment Liferay Cloud Resolution This behavior is expected. At this time, the only way to add...
Unable to export users to CSV from some instances
legacy Troubleshooting
Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...
Unable to edit form if interface configured in other locale other than English language
legacy Troubleshooting
Issue Unable to edit email in form or save any form if the user configured their interface in other than the English language. Reproduction steps: 1) On clean instance, configuration leaves only 'Spanish' as...
Paragraph field and Rich Text field lose field values in Forms
legacy Troubleshooting
Issue The paragraph field loses its field value when navigating through the Forms Builder, for example: After adding a paragraph field with some text, adding a Rich Text field with a pre-defined value causes the...
Where to place pre-startup scripts in Liferay Workspace
legacy Troubleshooting
Issue We are building Docker images so we run the task "gradle buildDockerImage" to build our image. We would like to know the following: Where do we have to place in our workspace "pre-startup" scripts? We...
Custom Excluded Paths in SPA
legacy How To
Issue So far, it's been possible to disable SPA across an instance, for some portlet or for an individual element. However, having more flexibility to disable SPA has been requested multiple times. What if I want...
Support between Amazon S3 and Liferay
legacy
Issue What is Amazon S3 and how it can be used with the Liferay? Environment Liferay DXP 7.2 Resolution Amazon S3 is part of Amazon Web Services (AWS). AWS provides many useful services in the cloud such as virtual...
Child organizations and organization users are displayed in one list in DXP
legacy How To
Issue When I view an organization and the users and child organizations are paginated, I want to be able to view all the child organizations separated from all the users within the organization. Currently, they're in one...
Setup Liferay’s document management with an Amazon S3 as a repository
legacy How To
Issue How to set up Liferay to use Amazon S3 storage instead of local storage and provide access information to S3. Environment Liferay DXP 7.2 Resolution Steps to follow : Amazon S3 requires a 'SAXParser' from the...
Adding a valid liferay runtime in Dev Studio
legacy Troubleshooting
Issue When attempting to create a Liferay Module Project Fragment, I'm encountering the following error: "Please set a valid liferay portal runtime, you can initBundle or modify 'liferay.workspace.home.dir' to make it...
Patching Tool fails to install due to lack of file space
legacy Troubleshooting
Issue When trying to install a patch, the Patching Tool fails with a java.io.IOException regarding file space despite having enough space in the mount or drive where Liferay resides: 14:04:59,116 DEBUG [b:?]...
How to configure liferay to invoke web services with Digest Auth
legacy How To
Issue How to configure Liferay to invoke web services with Digest Auth and use it in a client. As example we'll use POSTMAN Environment Liferay DXP 7.1+ Resolution As example, we are going to configure the access to...
Why does the LDAP import schedule start over whenever I reset my server?
legacy
Issue I would like my LDAP import to run at specific times and dates. I can set LDAP import intervals by number of minutes through either System Settings or Instance Settings: Control Panel > Configuration >...
How to add image extension .webp on editor when creating a new web content in Documents & Media
legacy How To
Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...
[AC] Gaining Access to Liferay Analytics Cloud
legacy How To
This content is available to customers with active Liferay Analytics Cloud (AC) subscriptions This article documents how customers with an active Analytics Cloud subscription can gain access to a Workspace on...
Field value is not shown in Web Content if the Structure field is configured as non-localizable
legacy Troubleshooting
Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...
Drag & Drop zone is missing when uploading a image in web content
legacy
Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content.  Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add...
OpenID Connect does not work with Azure AD B2C
legacy Troubleshooting
Please note that this Fast Track applies to versions before our Quarterly Release 2024.Q1. From Quarterly Release 2024.Q1 on, this function is enabled as described in LPD-9397. Please...
Liferay Developer Studio 3.9.3 Release Highlights
legacy
Liferay Developer Studio provides an all-in-one, integrated development environment based on Eclipse for developers to build plugins for the Liferay Digital Experience Platform. Liferay Developer Studio is an Eclipse...
HTML formatting lost when toggling the code view
legacy Troubleshooting
Issue After installing Fix Pack 9 or Fix Pack 10, the formatting that can be seen when viewing the HTML code view is lost when toggling back and forth between the different view options. For Example, initially, the...
Uploaded documents are not visible on a different machine
legacy
Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...
Commerce - Users with membership to the same account cannot view each other's orders
legacy Troubleshooting
Issue I can't view an order made by another member of the same account Sample scenario: ---------------------------------------------- Setup 1 Minium Site (Title: MiniumABC) 1 Account (Title: AccountABC) 2 Users...
Cannot publish or import site (due to missing references) when asset publisher shows displays from another site
legacy Troubleshooting
Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...).  If such a site A is then exported and imported to a site in another environment, or...
Admin is not able to see any user in droplist to whom the task can be assigned
legacy Troubleshooting
Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2  Resolution A 'Regular...
How do I add Captcha in Sign in Portlet?
legacy
Issue I would like to add Captcha in Sign in Portlet, as I can do in Create Account and Forgot Password options. Environment DXP 7.3 Resolution Unfortunately, there is no out-of-the-box feature to enable Captcha...
I cannot upload images on Web Content larger than 50kb
legacy Troubleshooting
Issue After uploading a small image greater than 50kb in the Featured Image of a Web Content, it does not allow to publish the changes, the following message is displayed: Error: Please enter a small image with a...