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Encryption keys can be used at Liferay
legacy How To
Issue How to disable/stop using DES as it possesses Security Threat.  Environment Liferay DXP 7.0 Resolution Encryption keys can be used at Liferay end are:  # For more details about encryption keys, see the Java...
How to enable "Save as Draft" option in Document and Media portlet
legacy Troubleshooting
Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. #     # Set this to true...
Disabling Lodash Library
legacy How To
Issue How do I disable the following render resources from Liferay when the page is loading?  /o/frontend-js-lodash-web/lodash/lodash.js  /o/frontend-js-lodash-web/lodash/util.js  Environment DXP 7.1 Resolution Navigate to...
Can SAML or LDAP be accessed via Liferay APIs?
legacy
Issue We would like to remotely configure SAML and/or LDAP authentication using Liferay APIs. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Neither SAML or LDAP APIs are publicly exposed...
Volume of Web Content causing slow page loads
legacy Troubleshooting
Issue When navigating to Content & Data > Web Content there is a prolonged page loading time when there is a high volume of web content within a site. Environment Liferay DXP 7.2 Resolution The issue can be resolved by...
Displaying Missing Navigation Widget Templates - 7.2 SP1
Issue Prior to SP1, it was possible to edit the Navigation ADTs using the following steps: Navigate to Control Panel > Sites > Sites For the "Global" site use the 3 dot menu to go to "Site Settings" Navigate to Site...
Configuring Liferay to display CAPTCHA's with numbers only - 7.2
Issue Configuring Liferay to display CAPTCHA's with numbers only instead of alphanumeric characters. Environment This issue affects Liferay 7.2 Resolution While the default CAPTCHAs in Liferay generated by...
Unable to Publish Content if there are Missing Page Links - DXP 7.0+
Issue When I disable "Validate Layout References" I receive an error. Environment Liferay DXP 7.0 + Resolution If you would like to maintain relative links or allow the validator to ignore the missing file entries,...
About the "History" tab of "Go to other sites
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
A warning message appears when installing LiferayDeveloperStudio.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
About the "Enable Incremental Views" feature
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
How to check jQuery, Bootstrap version
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Import nested groups and users from Microsoft Active Directory
legacy How To
Issue What configuration is needed in Liferay so that the nested groups and the users are imported from AD? Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Change the User attribute of the Group Mapping in the LDAP server...
Unable to remove /web/guest from a few selected pages.
legacy Troubleshooting
Issue By following the article: How to remove unnecessary parts from the URL / shorten URL / make URL friendlier, the /web/guest is removed from the URL. However, for a few pages, the /web/guest still...
What is the default jquery version used in Liferay?
legacy How To
Issue How can we find the default jQuery version used in Liferay? Environment Liferay DXP 7.0+ Resolution The best way to check the jQuery version is by executing the bellow commands when the Liferay Portal...
Users are being logged in as some other user
legacy Troubleshooting
Issue When any user logs into the portal, they see the user profile of another user instead of seeing their own profile. Environment Liferay DXP 7.0 Resolution There are usually two root causes for the...
The forms will not get submitted if the webcontent is embedded in theme
legacy Troubleshooting
Issue When a Web Content Display(WCD) is embedded in the theme header and a web content article is added in that WCD from the existing portal. Due to this, the existing forms will not get submitted because...
Unable to add a document from Control Panel-> Document and Media.
legacy Troubleshooting
Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive.  This behavior is only observed whenever the server is started from...
Elasticsearch killed by Linux OOM Killer
legacy Troubleshooting
Issue Linux Out of Memory Killer stops the Elasticsearch Java process OOM Killer is killing ES Environment DXP 7.2      DXP 7.1      DXP 7.0 Resolution Set a limit on how much memory Elasticsearch can use outside...
Is the Email Notification for a Form Submission Editable?
legacy
Issue Can the email notification that is sent for new form submissions be edited?  Additionally, when a form is submitted with uploaded file(s), can the email notification be configured to include...
Publish two different Contents by creating only one Web Content
legacy How To
Issue How to display two different types of content through the same web content? Environment Liferay DXP 7.2 Resolution It is possible to use the same Web Content on different pages using the different...
Pagination and expand/collapse not working for 'Documents and Media' on Internet Explorer 11
legacy Troubleshooting
Issue In "Documents and Media" portlet the pagination and expand/collapse are not working while previewing documents in the Internet Explorer browser, whereas it works absolutely fine with other browsers ...
HTML editor is not displaying in Web Content
legacy Troubleshooting
Issue While creating a structure, when you select a field as HTML and create web content using the same structure, the field is not displaying as an HTML editor. Environment Liferay DXP 7.0 Resolution The reason behind...
Web Contents are not Displaying
legacy Troubleshooting
Issue If there is another Liferay server that is in sync with the other environment database. Now the Web Content is not displayed in the new server. Environment Liferay DXP 7.0 Resolution Reindexing is required to...
Primefaces: commandButton ajax="false" will not work with p:dataExporter and p:fileDownload
legacy Troubleshooting
Issue When using the Primefaces <p:commandButton ajax="false" /> with p:dataExporter and p:fileDownload, the page will not render properly, there will be visual issues. Environment Liferay DXP 7.0+ Resolution...
Soy taglib for ColorPicker no longer works as of 7.1 with fix pack dxp-13-7110
legacy How To
Issue From 7.1 with fix pack dxp-13-7110+ , using Soy taglib to create a ColorPicker, similar to this: <%@page import="java.util.HashMap"%> <%@page import="java.util.Map"%> <%@ include file="/init.jsp" %> <%@...
OrderID license validation failed deactivating my server
legacy Troubleshooting
Issue Previously it was possible to activate a Liferay Portal server using an OrderID, this activation method is now deprecated and the web address that the Portal will attempt to communicate with is no longer...
Script loading issue is occurring in the sub versions of Internet Explorer 11 browser
legacy Troubleshooting
Issue The script loading issue is occurring in some systems but using the same Internet Explorer 11 subversions, its working fine in other systems. Environment Liferay DXP 7.2 Resolution Removing some of the third...
Setting up a multi-stage staging environment
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Navigation

is shown on all DXP pages
legacy How To
Issue Liferay DXP HTML source will contain the below snippet on all portal pages: <nav class="quick-access-nav" id="vseg_quickAccessNav">     <h1...
aui_deprecated.css cannot be loaded when switching to RTL languages
legacy Troubleshooting
Issue When using DXP in RTL languages (e.g.: Arabic, Hebrew), customers may notice visual errors and inability of Liferay to load CSS files, like, for example, aui_deprecated.css and others: With messages similar...
Heavy database queries involving DLFileEntry table
legacy Troubleshooting
Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK,...
Audience Targeting version 2.2.0 cannot be deployed to my Liferay DXP 7.0 environment
legacy Troubleshooting
Issue Deployment of Audience Targeting version 2.2.0 fails in my Liferay DXP 7.0 environment  Environment Liferay DXP 7.0 with fix pack DE-59 or lower installed Resolution Audience Targeting version...
How to quickly modify email log levels
legacy Troubleshooting
Issue The environment is facing issues related to email but there is not enough information in the logs about it. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Temporarily increase the log level for packages related...
Canonical tags are not language specific
legacy
Issue I start Liferay I create a new site with a new page I sign out I navigate to the newly created page and inspect the HTML: <link href="http://localhost:8080/sitename" rel="canonical"> I switch to another...
I can access a document via the download URL even if I change the file's name in the URL
legacy
Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg:...
How to hide the Product Menu for non-admin users?
legacy How To
Issue In Liferay DXP 7.0 and 7.1, there may be the requirement to hide the Product Menu (along with the icon to open it) to certain roles (for example, regular/non-admin, site users): Environment Liferay 7.0 DXP...
DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires Elastisearch 6.2 or higher due to InvalidTypeNameException error on startup
legacy Troubleshooting
Issue When DXP 7.2 SP1+/FP2+ is configured with Elasticsearch 6.0 or 6.1, the following error occurs on startup: Oct 22 13:42:10.417 build-14 [liferay-847b9fcf98-jmbds] [dxp] ERROR...
Unable to select required Display Page
legacy Troubleshooting
Issue How can I make a Public or Private Page a Display Page? I cannot select a specific Display Page for Web Content The Display Page I want to use is grayed out / ghosted Images to demonstrate from Web Content UI...
Deleting Files and Folders in Documents and Media
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown
legacy Troubleshooting
Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings ->...
Why does my instance have a default@liferay.com user?
legacy
Issue I see a default@liferay.com user in my database. What is the purpose of this default user? If you have a virtual instance is configured, you may see another default user with the configured mail domain (i.e....
Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2
legacy Troubleshooting
Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade...
Solr Error when searching for Users or Organizations
legacy Troubleshooting
Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN  [http-nio-8080-exec-5][ProxyMessageListener:86]...
How to change the HTTP port for Sidecar Elasticsearch 7
legacy How To
Issue Need to run two or more instances of Liferay with Elasticsearch Sidecar locally. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The default HTTP port in Sidecar mode is 9201   If two or more 7.3 or...
How to locate document in the directory when using Advanced File System Store
legacy
Issue I want to find where a document is located in the file system when using Advanced File System Store. Environment Liferay DXP connected to Advanced File System Store Resolution Documents that are not nested under a...
Why do I see Groovy as the only script language for Kaleo Workflow Designer in Liferay DXP?
legacy How To
Issue When building a Kaleo Workflow definition in Liferay Portal, I was able to use different script languages. But in Liferay DXP, I see that I am only able to write a script using Groovy: Environment Upgrading from...
Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)
legacy Troubleshooting
Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse...
Can I use Java 11 in Jenkins to build 7.2 projects?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay DXP 7.2 is compatible with JDK11, how can I have...
"Unable to initialize Elasticsearch cluster" error occurs after installing a new Fix Pack
legacy Troubleshooting
Issue After installing a new Fix Pack on your current environment you might encounter the following errors in the logs due to Liferay Connector to Elasticsearch version update:...
Is there any limitation on the number of Properties or Data Sources in Analytics Cloud?
legacy
Issue  Is there any limit on how many data sources and properties I can add to my Workspace in Analytics Cloud? Environment Analytics Cloud Resolution There is no limit on how many data sources and...
Cannot view previous comments posted for a Web Content in Kaleo Workflow
legacy
Issue I am unable to view comments that I previously posted when a Web Content gets re-submitted through a Workflow. For example: User submits a Web Content through Single Approver Workflow. I assign the Workflow Task to...
Portlet drop-down menus don't collapse with a custom theme
legacy Troubleshooting
Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when...
Kaleo Workflow Permissions missing from custom role after upgrade to DXP
legacy How To
Issue Permissions regarding Kaleo Workflow are lost or improperly formatted after upgrade to DXP 7.0+, for example: Environment Upgrade to DXP 7.0+ Resolution This is an intended behavior caused by a change of the...
Can't find npm jQuery portlet template for DXP 7.2 in Dev Studio
legacy
Issue I want to create a Liferay Module project for DXP 7.2 using the npm jQuery portlet template, but I am unable to find the template in the drop down: Environment Liferay Developer Studio  DXP 7.2 Resolution The npm...
How to resolve "User 'x' must have 'y' permission" errors encountered while performing staging publication processes
legacy Troubleshooting
Issue Our team would like our staging managers to not be administrators, so we are only providing them with select permissions. However, publication attempts encounter errors such as:  ERROR...
Text Area (text fields with multiple line) no working in IE
legacy Troubleshooting
Issue Steps to Reproduce: 1) Take Liferay-dxp-tomcat-7.2.10-ga1 and install fix-pack dxp-1. 2) Go to Content > Forms. 3) Add a new Form. 4) Add text field. 5) Set text field as multiple lines. 6) Publish Form. 7) Now...
Empty style selector in Page Fragments
legacy Troubleshooting
Issue Steps to reproduce the issue: Create a page fragment with any text and publish it Drag it on a content page Publish the page Open the developer tool and inspect the fragment source code, you will get an empty css...
Using Solr admin page to check re-index status and confirm indexes exist in Solr Server
legacy How To
Issue I want to check the status of the re-index process in Solr. I want to check whether all indexes are properly created in Solr. Environment Liferay DXP environment configured with Solr Server as its search engine...
SAML certificate renewal are not being replicated immediately on my Liferay PaaS cluster.
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue SAML certificate renewal are not being replicated immediately...