Legacy Knowledge Base
Published Sep. 10, 2025

OAuth Error when trying to log in to Marketplace from Liferay DXP

Written By

Tímea Bihari

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Issue

  • Trying to log in to Marketplace from Liferay DXP (Control Panel > Marketplace > Purchased or Store)
  • Getting the following OAuth Exception:
ERROR [http-nio-8080-exec-6][PortletServlet:118] Unable to process portlet com_liferay_marketplace_store_web_portlet_MarketplacePurchasedPortlet: org.scribe.exceptions.OAuthException: Response body is incorrect. Can't extract token and secret from this: 'oauth_problem=timestamp_refused&oauth_acceptable_timestamps=1688902758-1688903358'
javax.portlet.PortletException: org.scribe.exceptions.OAuthException: Response body is incorrect. Can't extract token and secret from this: 'oauth_problem=timestamp_refused&oauth_acceptable_timestamps=1688902758-1688903358'
        at com.liferay.portal.kernel.portlet.LiferayPortlet.callActionMethod(LiferayPortlet.java:200) ~[portal-kernel.jar:?]

 

Environment

  • Liferay DXP 7.0+

 

Resolution

  • The time zone must be configured to GMT at the JVM level.
  • Make sure that the server time is accurate. If discrepancy from the accurate time is greater than 2 minutes, it can also result in this error.

 

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