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An upgrade to Liferay DXP 7.0 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services...

Liferay Marketplace Will Not Work Without Cookies Enabled

legacy Troubleshooting

If third-party cookies and site data are blocked then logging into marketplace through the control panel will not work and time out with an error on being unable to connect to the...

Updating to Liferay DXP 7.2 SP1 / Fix Pack 2 (or Above) from Liferay DXP 7.2 GA1 or Fix Pack 1

legacy How To

Issue When migrating from 7.2 GA1 or Fix Pack 1 to Liferay DXP 7.2 Fix Pack 2 (ie: SP1) or above, you will be required to run the upgrade tool after installing the patch. The reason for this is, SP1 and FP2 have...

What HTTP METHODS/VERBS does Liferay DXP use?

legacy

Issue Which HTTP Methods does Liferay DXP use? We would like to restrict HTTP traffic using a firewall and do not want to impact Liferay DXP functionalities. Environment Liferay DXP 7.0+ Resolution Liferay DXP...

How do I perform an integration test for customizations for Liferay DXP 7.1?

legacy

Issue Our team would like to use the LiferayIntegrationTestRule and perform an integration test. How do we set up an integration test? Environment Liferay DXP 7.1 Resolution Liferay leaves the integration testing...

Resolving a "The expression syntax is invalid" Error During the UpgradeDDMStructure Phase of the Liferay DXP Upgrade Process.

legacy Troubleshooting

This article describes a known issue in the Forms portlet when upgrading from DXP 7.0 to DXP 7.1+. During the upgrade, a validation error is thrown as follows: Unable to upgrade the visibility expression "equals(Options,...

Creating a Backup & Disaster Recovery Plan for Liferay Digital Experience Platforms

legacy

This article gives an overview of a backup & disaster recovery environment that is necessary when starting a Liferay Digital Experience Platform (DXP) project. This backup will often be referenced by Liferay Support...

Limitation: Audience Targeting User Segment Cannot Use Physical Screen Size MDR

legacy Troubleshooting

This article documents a limitation when viewing content based on a User Segment in the Audience Targeting app that uses the Physical Screen Size attributes as a Mobile Device Rule. It was discovered that users could...

Disabling Calendar Email Notifications in DXP

legacy How To

Issue In Liferay Portal 6.1, calendar notifications could be disabled using portal-ext.properties In Liferay DXP 7.0+, these properties no longer exist Environment Liferay DXP 7.0+ Resolution NOTE:...

Starting Servers in the Correct Sequence

legacy How To

Issue What is the correct sequence to start up all servers during a restart? Environment DXP 7.0, 7.1 Resolution Sometimes it is necessary to restart some if not all of the servers that Liferay DXP runs on or is...

Preparing a Sybase Database for Liferay

legacy How To

Issue Are there any specific configurations needed when setting up a Sybase database to connect to a Liferay bundle? Environment Sybase 15.7, 16 Liferay Portal 6.1, 6.2 DXP 7.0, 7.1 Resolution Unlike other database...

Upgrade Tool Uses Wrong Version of Tomcat

legacy Troubleshooting

Issue When upgrading to Liferay DXP 7.0 or DXP 7.1 and using the SP1 + Tomcat bundle, the wrong version of Tomcat is suggested by the Upgrade Tool For 7.1 the bundle includes Tomcat 9.0.6, but the...

JDK Certification, Java TCK Compliance, and Liferay

legacy

With the release of JDK11, Oracle's new Java SE Support Policy (also see here) brings changes to the Java Enterprise community. The following article outlines Liferay's approach concerning the certification of JDK...

DXP 7.3 Upgrade Reference Guide

legacy How To

An upgrade to Liferay DXP 7.3 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team...

Virtual Host Login/Logout Properties

legacy

This article documents four portal properties that are often used to configure redirection URLs for users. The four descriptions below include the properties, their descriptions, and examples for: Configuring the...

How to Install and Set up a Local Liferay DXP Instance on Windows or Mac (Video)

legacy How To

Learn how to install and set up a local Liferay DXP instance for the first time. Windows Mac Additional Information Official Documentation: Installing Liferay Liferay Learning Youtube...

Installing Fix Packs and Hotfixes on Liferay DXP

legacy How To

This document has been updated and ported to Liferay Learn and is no longer maintained here. To install Fix Packs and hotfixes on Liferay DXP, customers must first download the latest...

If a Staging publication is on progress and the server is shut down, publication stays on queue and no further publications are possible

legacy Troubleshooting

Issue If a publication on staging is made and the server is shut down, the publication will stay on queue on start-up and, even if cancelled, no more staging publications can be made. The following java class stays...

JDK7 Concerns

legacy

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. JDK7 is...

Installing Archived Modules From Liferay's Public Repository

legacy How To

This article is a how-to guide for locating, downloading and installing modules from Liferay’s public repository. Installing modules directly from Liferay’s public repository should be done if the module or application...

Testing if Liferay Clustering is Working Properly

How To

Issue How can I confirm that my Liferay cluster is working correctly and all nodes displays the same information accurately? Environment DXP 7.x Portal 6.x Resolution There are two ways that to accomplish this: 1....

SQL Scripts Causing Duplicate Keys

legacy Troubleshooting

While using a new instance of the Liferay Portal, some environments may encounter the following error: ORA-01452: cannot CREATE UNIQUE INDEX; duplicate keys found Resolution This...

Deploying Activation Keys

legacy How To

This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents the basic instructions for how to deploy your Activation Key via the...

DXP 7.0 Database Portal Properties

legacy How To

This article is intended to provide a list of all the Liferay DXP 7.0 Database properties that can be used to connect your DXP 7.0 installation to various databases. To use any of them, uncomment the...

Setting up Session Replication in Tomcat With Liferay DXP

legacy How To

The purpose of this article is to provide an example of how to set up a basic Tomcat cluster that has session replication, using built-in Tomcat features. Please note: This example is provided as a courtesy. This...

Taking Thread Dumps From a JVM

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Liferay Web Proxy Module for Digital Experience Platform 7.1

legacy How To

The Web Proxy Portlet allows web applications to be embedded within a portlet while keeping the user interaction within the portal context. The portlet is deprecated and was removed from Digital Experience Platform...

Taking Heap Dumps From a JVM

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Permissions Are Not Working Post-Upgrade

legacy Troubleshooting

After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other...

Load Balancing Can Return Null

legacy Troubleshooting

When running Liferay with more than one node on a load balancer, sometimes, when generating urls for buttons, they can receive a incorrect url or sometimes a null value. Resolution...

java.lang.IllegalArgumentException: java.net.URISyntaxException

legacy Troubleshooting

Issue The following exception can be obtained when using S3 as store if no s3Endpoint is configured: 2021-03-16 01:18:14.998 ERROR [Start Level: Equinox Container:...

Public resources under /o/

legacy How To

Issue Why /o/marketplace-app-manager-web/icon.jsp is public by default? Are there any other out of the box resources publicly available by default? Environment Liferay DXP any Resolution The Marketplace module is an...

How to clear only a specific OSGi module directory from osgi/state/

legacy How To

Issue Is it possible to clear only the data from a specific module in osgi/state/ instead of clearing the whole directory? Environment Liferay DXP 7.0+ Resolution Imagine we want to clear the data of module...

'Link to URL' page type doesn't work for relative urls

legacy

Issue While creating a page of type 'Link to URL', If Absolute URL is given, the page is created successfully and is redirected to the respective link. If Relative URL like "/web/guest/e-learning1" is given,...

Do source map (.map) files for JS source code represent a vulnerability issue?

legacy

, knowledgeArticleType: reference, legacy: true, name: Do source map (.map) files for JS source code represent a vulnerability issue?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 76754, title:...

Segment session attributes for devices (brand, names, width, height) are not taken into account

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Segment session attributes for devices (brand, names, width, height) are not taken into account, showDisclaimerMessage: true, sourceTeam: Support,...

An unexpected error occurred while saving your document when adding document(s) to Documents and Media

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: An unexpected error occurred while saving your document when adding document(s) to Documents and Media, showDisclaimerMessage: true, sourceTeam: Support,...

shallow.lock': File exists errors

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: shallow.lock': File exists errors, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 98020, title: shallow.lock'：ファイルが存在するエラー

Security vulnerability in CBOR 4.2.0 (Multi-Factor Authentication)

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Security vulnerability in CBOR 4.2.0 (Multi-Factor Authentication), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: CBOR...

Where is the SAML assertion information stored in Liferay?

legacy

, knowledgeArticleType: reference, legacy: true, name: Where is the SAML assertion information stored in Liferay?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 63806, title:...

Oracle 19c user creation

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Oracle 19c user creation, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: オラクル19cのユーザー作成

How to remove SSLHandshakeException?

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to remove SSLHandshakeException?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 40818, title: SSLHandshakeException を削除するには?

Boolean Structure Field returns empty string instead of "False" when displayed in a template

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Boolean Structure Field returns empty string instead of "False" when displayed in a template, showDisclaimerMessage: true, sourceTeam:...

Regarding the dl.file.entry.thumbnail.custom* properties

legacy

, knowledgeArticleType: reference, legacy: true, name: Regarding the dl.file.entry.thumbnail.custom* properties, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 58318, title:...

Product Navigation Menu will not close upon Sign Out

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Product Navigation Menu will not close upon Sign Out, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 12688, title:...

Only one soy-portlet work on the same page

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Only one soy-portlet work on the same page, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 29014, title: 同じページで機能するsoy-portletは1つだけです

Changing the name of an existing environment

legacy

, knowledgeArticleType: reference, legacy: true, name: Changing the name of an existing environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 30664, title: 既存の環境の名前を変更する

KCS Article Quick Reference Guide

NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. This is a quick reference guide for writing KCS articles on...

Keeping toast success/error messages visible until user acknowledgement

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Keeping toast success/error messages visible until user acknowledgement, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 11025, title:...

Custom portlet with ICEfaces integration stops working in DXP Fix Pack de-33

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Custom portlet with ICEfaces integration stops working in DXP Fix Pack de-33, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 2768, title:...

Disabling localization - I cannot remove the locale from the page URL - DXP 7.3

Troubleshooting

We have a website set with the English language only. The pages of the site can be accessed with two URLs. For example: www.liferay.com/en/customer www.liferay.com/customer We added the property...

Integrate Jenkins (CI Service) with Azure DevOps

legacy

, knowledgeArticleType: reference, legacy: true, name: Integrate Jenkins (CI Service) with Azure DevOps, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 73181, title:...

How to delete the commerce product via groovy script?

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: How to delete the commerce product via groovy script?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 74915, title: Groovy スクリプトを使用してコマース製品を削除するには?

Where to find Liferay Connector for Elasticsearch 7 for Liferay DXP 7.2

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: Where to find Liferay Connector for Elasticsearch 7 for Liferay DXP 7.2, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 82332, title: Liferay DXP...

Flood stage disk watermark [95%] exceeded

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Flood stage disk watermark [95%] exceeded, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: フラッドステージディスクウォーターマーク [95%]...

Incorrectly set email service prevents admin from finishing Multi-Factor Authentication process

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Incorrectly set email service prevents admin from finishing Multi-Factor Authentication process, showDisclaimerMessage: true, sourceTeam: Support,...

How to resolve Jenkins error: "Oops! A problem occurred while processing the request"

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to resolve Jenkins error: "Oops! A problem occurred while processing the request", showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

Liferay docker container with volume mount does not start successfully

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay docker container with volume mount does not start successfully, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Liferay...

Account member cannot place order due to permission error

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Account member cannot place order due to permission error, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 61066, title:...

Issues with staging due to upgrades

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Issues with staging due to upgrades , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: アップグレードによるステージングの問題

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