Legacy Knowledge Base
Published Jul. 2, 2025

Unable to define user in a Workflow Definition by identifier other than user-id

Written By

Katlyn Lee

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Issue

  • When writing a Workflow Definition, I want to specify a user to receive a Workflow notification by an identifier such as screen-name or email-address. However, when I attempt to define the user by these identifiers, I see that the code is automatically removed, for example:

Intended

<recipients receptionType="to"> 
<user> 
<screen-name>test</screen-name> 
</user> 
</recipients>

Actual

<recipients receptionType="to">
<assignees/>
</recipients>

Environment

  • DXP 7.1 
  • DXP 7.2

Resolution

  • This is an unintended behavior of Liferay and have been reported and addressed in tickets LPS-113477 and LPS-119896. LPS-113477 is released in DXP 7.1 Fix Pack 18 and DXP 7.2 Fix Pack 6. LPS-119896 is released in DXP 7.2 Fix Pack 9.
  • Open a Help Center ticket requesting a hotfix with fixes LPS-113477 and LPS-119896.
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