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Legacy Knowledge Base
Published Jul. 2, 2025

After Reindexing, unable to view latest 'Web Content'

Written By

Kanchan Bisht

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Issue

  • After reindexing, "The portal is currently reindexing" message has been seen on the portal and the latest web contents are not displaying on the portal pages.

Environment

  • Liferay 7.0 de-92

Resolution

  • Obtain the backgroundTaskId of the record
  • Perform the delete operation from a Groovy-script through the Script console: 
    import com.liferay.portal.background.task.service.BackgroundTaskLocalServiceUtil;BackgroundTaskLocalServiceUtil.deleteBackgroundTask(backgroundTaskId);

Additional Information

  • After running the above groovy script please check if all the entries from 'Backgroundtask Table' are gone.
  • Please check the behavior by going onto the Web Content page, web contents should be visible.
  • Please note:
    • Since this resolution requires modification of database entries using Liferay API, ensure that a database backup is created beforehand and continue to maintain adequate backups in case a rollback is required.
    • We highly recommend to test the above-suggested approach in a lower environment and then move it to production as per your discretion if you feel comfortable with it.
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