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Legacy Knowledge Base
Published Jul. 2, 2025

How to force syncing between Liferay DXP and Analytics Cloud?

Written By

Matheus Monteiro

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Issue

  • You want to force a sync at any given time

Environment

  • Liferay DXP
  • Analytics Cloud

Resolution

  • The only way to force sync is to update the AC contacts configuration, as per described here.
    • If syncing all contacts:
      Uncheck Sync all contacts → Save → check Sync all contacts → Save
    • If syncing by organizations/user groups: Save
Warning: this will force a sync of pending data and re-sync contacts, so if you have many users, expect it to take a while.

 

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