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Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time
legacy Troubleshooting
Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment...
Prohibit users from moving pages
legacy
Issue In our project, we have a role that can edit pages and web content.  Is it possible to prohibit the role assignees from moving pages in the page overview tab? I can't seem to find a permission that disables...
Is OAUTH2 Authentication Supported?
legacy
Issue We have our Mail Server configured to use Basic Authentication, can we configure OAUTH2 Authentication in Liferay? Environment DXP 7.3 DXP 7.4 Resolution OAUTH / OAUTH2 Authentication is not included in...
How to enable Page Versioning on Content Pages?
legacy
Issue In staging, Page Versioning can only be enabled on Widget Pages. Is there a way to have a history of changes on Content Pages? If not, do you plan to add this feature in the future? Environment DXP 7.4 Resolution...
Using 'Fragments' on several sites
legacy How To
Issue How can users make use of 'Fragments' across several sites? Environment Liferay DXP 7.3 Resolution If users want to use fragments across several sites, exporting and importing isn't the best way to go....
Liferay Developer Tools .zip File Not Available
legacy Troubleshooting
Issue I need a zip version of Liferay Developer Tools that does not require local admin rights. Resolution Liferay does not provide .zip files for Liferay Developer Tools. This is because such a method could be used to...
Groovy Script Method to Delete Users in Bulk
legacy How To
Issue I need to delete many users at once from a Liferay instance in a programmatic and efficient way without directly modifying the database (which is not advised). Environment DXP 7.1 Resolution Below is a template...
Add Alloy Editor buttons for fragments with text
legacy Troubleshooting
Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles...
Role inherited from a segment based on a user group is not displayed in the user's role view
legacy
Issue There is a segment that includes members that are part of one or more groups. This segment is assigned to a role. When I choose a user from the user group and view the roles, the role is not listed. Environment...
No option to update imported fragment on the current site like web contents
legacy
Issue No edit option for imported fragments Steps to reproduce: 1) Create a 'Test Frag' fragment (Design->fragments) 2) Create a 'Test' Page 3) Add a fragment and web content on this page. 4) Export it and uncheck...
The .heic file format is not supported in profile image
legacy Troubleshooting
Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...
JQuery does not work when enabled in Update 26
legacy Troubleshooting
Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the...
.heic format cannot be previewed
legacy Troubleshooting
Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...
Page Tree Search results difficult to read when using a custom theme
legacy Troubleshooting
Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...
Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates
legacy
Issue Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates Given that we have a Web Content article that is using a custom structure and template, if we...
Can I edit a previous version of a web content article?
legacy
Issue We have a web content on a page where the last version (1.1) was expired, therefore we see the latest approved version (1.0) displayed When we edit the web content from the portlet, we expect to...
Differences between manual and automatic fragment propagation for resources
legacy
Issue If you have a fragment with some resources, you can either import them on the UI each time you want to update it, or you can deploy them by placing the zipped fragment into the <liferay-root>\deploy folder. Are...
Integrating AlloyEditor fields in AUI forms
legacy How To
Issue CKEditor textareas are usually introduced in JSP pages by calling the taglib InputEditor: <liferay-ui:input-editor contents="<%= HtmlUtil.escape(title) %>" editorName="ckeditor" name="titleEditor"...
Many white spaces when looking at the page's source code
legacy Troubleshooting
Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property...
Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1
legacy Troubleshooting
Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from...
Cannot assign roles unless the User role has permission to view the Administrator role
legacy Troubleshooting
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...
Restore process is stuck at xx % in trial environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Even if a private page exists, adding a new document using item selector on a site adds guest permissions
legacy Troubleshooting
Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...
What criteria are used to order the products by relevance?
legacy
Issue The Product Listing is showing result based on Relevance. I would like to know how this ordering works. Environment Liferay DXP 7.3 Liferay Commerce 3.0 Resolution Relevance is the default ordering defined by...
How to integrate Azure Chatbot with Liferay
legacy
Issue Is there any existing built-in integration for the Azure Chatbot with Liferay? And, if not are there any plans for this to be integrated at a later date? Environment Liferay DXP 7.x Resolution This functionality...
Content and Display Pages are Not Synchronized from a Site Template to a Site Created Based off of it
legacy
Description This article describes how Content and Display pages created by using a Site Template behave differently from Widget Pages when a propagation happens. Resolution Unlike Widget Pages where changes are...
LDAP User Groups are not Importing in Liferay DXP 7.1
legacy Troubleshooting
Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...
Can't publish pages to live in staging
legacy Troubleshooting
Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Long Web Content articles are not returned in search results
legacy Troubleshooting
Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...
The user subscribed to the folder is not getting mail while uploading any document.
legacy
Issue A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification. Environment...
Using Data Providers with Proxy Servers
legacy
With the implementation of LPS-96064, it is possible to use Data Providers when Liferay DXP 7.1 or 7.2 is setup to go through a proxy server. The only caveat is Data Providers that require authentication will...
Changelog and date of Documents are different between staging site and live site
legacy
Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are...
Known Issue: CSS Builder Versions Errors for War-style Projects
legacy Troubleshooting
This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...
COOKIE_SUPPORT & GUEST_LANGUAGE_ID are not marked as Secure
legacy
Issue There are two cookies generated by Liferay DXP, COOKIE_SUPPORT & GUEST_LANGUAGE_ID, which is not marked as Secure. Environment Liferay DXP 7.1 + JBoss  Resolution This is related to the Web Server and Application...
Open Distro for Elasticsearch
legacy
Issue Does Liferay support Open Distro for Elasticsearch? Environment Liferay DXP 7.0 & 7.1 Resolution Liferay's connectors and features for integrating with Elasticsearch are only tested with the binaries...
Configuration of NTLMv2 with Liferay
legacy
Issue How to configure NTLMv2 in Liferay as there is no configuration available in Liferay control panel to differentiate the request/service Environment Liferay 6.x Liferay 7.0 and Liferay 7.1 Resolution...
Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade
legacy Troubleshooting
Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates.  I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...
Disable "Success" Messages in DXP 7.1
legacy How To
Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent...
How to hide the popup that appears in the upper right corner when a session is expired
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Unable to import more than 100MB
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
User should be re-directed to the login page once the session expires
legacy How To
Issue Once the session expires, users remain on the same page on which they were already there until and unless they click on somewhere, then it redirects to the login page. Environment Liferay DXP 7.0 Resolution If...
Known Issue:
tag is removed in Alloy Editor
legacy Troubleshooting
This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to...
Liferay DXP Web Content Management Whitepaper
legacy
This product guide will introduce the basic features in Liferay DXP that support authoring and publishing web content. It is broken into two main sections: explaining the basic components included in Liferay’s WCM and...
Identity Management in Liferay DXP
legacy
Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...
Why can't I change the order of pages in the Navigation Menu?
legacy
Issue When a page's navigation menu position is changed in the Staged environment, and that page is published to Live, its position in Live has not moved. Environment Portal 6.2 DXP 7.4 Resolution This issue is...
Include more user attributes when exporting users to a CSV file
legacy How To
Issue How to include more user attributes when exporting users to a CSV file Environment Liferay DXP 7.1 Resolution Add "users.export.csv.fields=" into portal-ext.properties to include more user attributes. # # Input a list...
Liferay DXP Operational Excellence
legacy
This whitepaper discusses how to provide continued operational excellence through digital transformation such as integrations, workflows, and document management. The paper is available for download here., content:...
Deploying Liferay DXP in Microsoft Azure
legacy
The Liferay Engineering and Global Services teams have extensive experience deploying and managing infrastructure in cloud environments such as Azure. Their accumulated experience and best practices are described in...
Liferay Security Development Overview
legacy
This paper provides an overview of the processes used during development and testing of Liferay products. Combined, these processes ensure that Liferay’s customers can have confidence in the security and ongoing...