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Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ): ["Missing required module...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution The "Basic Web Content" template which is commonly...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to Channel. Click on the created channel.  3. Enable the Seller Order...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to reproduce: 1. Create a form with the 'upload' field. 2. Check the Allow Guest...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order.  Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior is a...
Preview of the content page is not working in case of rejection & re-submission in workflow
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin.  2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place button fragment on the page. 5. Click on submit for publication. 6. Navigate...
In the web content structure, there is a missing Boolean (Checkbox) field
legacy Troubleshooting
Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in Forms Observed Behavior: Missing field, example of field functionality...
Admin pages are shown as search results by Google
legacy How To
Issue Searching for the right terms you can see how Google (or any other web search engine) can show admin pages, such as Control Panel or Site Admin, as entries in their list of results. Even when trying to access to them is going to take us to login page, this might not be desirable....
What criteria are used to order the products by relevance?
legacy
Issue The Product Listing is showing result based on Relevance. I would like to know how this ordering works. Environment Liferay DXP 7.3 Liferay Commerce 3.0 Resolution Relevance is the default ordering defined by Liferay. It is based on the Elastic Search scoring first, then by...
How to Update Webserver Credentials
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to change my webserver login credentials. Environment Liferay PaaS Resolution By default, the webserver nginx.conf uses...
On sites with only Private Pages, stylebooks with a custom theme do not work
legacy Troubleshooting
Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories (https://github.com/lfrsales/73-formed-theme). 2) Create a new Site. 3) Add a private page to the site and...
No results are returned when searching for a specific term because it is a Elasticsearch stopword
legacy Troubleshooting
Issue When searching for a specific term, no results are returned despite the fact that there should be some matches. How to configure Elasticsearch stopwords. Environment Liferay DXP 7.0–7.4 Elasticsearch 2.x–7.x Resolution By default, Elasticsearch removes some words from token...
How can I use predefined values (default values) for web content structure Image fields
legacy How To
Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the Predefined Value (what format, syntax) and whether it works after that. It...
I cannot publish Application Display Templates to Live
legacy Troubleshooting
Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please install Liferay DXP 7.0 Fix Pack 93+ Or request a Hotfix with the LPS-114263 to...
OAuth 2.0 with Kerberos
legacy Troubleshooting
Issue You might encounter an issue where after the SSO setup, you start having problems with OAuth 2.0 and the call to /o/oauth2/token is failing with a "401 Unauthorized error". Also if you use Apache you might see the following: "POST /o/oauth2/token HTTP/1.1" 401 381 "-"...
How to use Google Analytics 4 in Liferay
legacy Troubleshooting
Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used for this set of pages). Google Analytics Create Method Only Custom...
Unrelated word matches in searches
legacy How To
Issue In some rare occasions, when searching there can be unexpected results matched by title that are not related to the searched terms. An example would be: Search term: laces. Results: laces, laced, but also lacerations. Environment Liferay DXP 7.3, 7.4 Resolution In summary, this...
RenderURL doesn't work in Nested Applications Portlet
legacy Troubleshooting
Issue If you deploy a portlet within the "Nested Applications" portlet that has a <liferay-portlet:renderURL > tag in the JSP, the url that is rendered is not "recognized" by the portlet and a redirect does not occur. For example, if you have a portlet that will take a parameter and then...
I cannot set the Authorship when importing a Content
legacy Troubleshooting
Issue When I go to Content & Data > Documents and Media and try to import a .LAR file, the Authorship of the Content options are not displayed. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with the LPS-151607 Additional Information Liferay DXP Patching...
When configuring SEO properties, the page's master template reverts to Blank
legacy Troubleshooting
Issue When we have a page with an associated master template and we modify some field in its SEO settings, the page's template reverts to the default (blank) template. Environment Liferay DXP 7.3 with Fix Pack 1 or older. Resolution Please install Liferay DXP 7.3 Fix Pack 2 Or request a...
Multi-page form does not save file uploaded from first page
legacy Troubleshooting
Issue I created a multi-page form, adding an Upload field on each page and allowing guest users to send files. When a guest user upload the files, it is noticed that the form does not save the documents sent from the first page. Environment Liferay DXP 7.3. Resolution Please request a...
Protecting Against Bootstrap CVE-2019-8331 via AntiSamy Sanitizer
How To
Issue Liferay DXP 7.0 uses a Bootstrap version which, under certain configurations, is susceptible to the following Cross-Site Scripting (XSS) vulnerabilities: CVE-2019-8331: XSS is possible in the tooltip or popover data-template attribute. Bootstrap Issue 20184: XSS in the data-target...
How to handle a structure field modification in templates
legacy Troubleshooting
Issue The user changed a web content structure and moved a nested field to the top level of this structure. It produces an error when some articles are rendered. Let's provide an example: We create an structure with 2 fields: parent child (that is nested in parent) A new Template is...
Categorization option is not visible after upgrade to Liferay 7.3
legacy Troubleshooting
Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in portal-ext.properties file: jsonws.servlet.hosts.allowed= Please remove this portal...
How to create a Liferay custom docker image
legacy How To
Issue How to create a Liferay custom docker image using any base image? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Elasticsearch Resolution To create a custom docker image, a Dockerfile should be created. A Dockerfile is a text file that contains a list of commands that the Docker...
Web content creation with image upload keeps failing after validation failed once
legacy Troubleshooting
Issue Unable to save web contents. Steps to reproduce: 1) Log in as an administrator 2) Navigate to Categorization -> Categories 3) Create a new vocabulary 4) Click on Associated Asset Types and make the vocabulary required 5) In that new vocabulary create a Category 6) Navigate to...
Is it possible to add custom validations to the form builder interface
legacy
Issue Is it feasible to customize the form builder UI with custom validations? Environment Liferay DXP 7.3 Resolution The way to add custom validations for data type would be from the backend by implementing the 'DDMFormFieldValueValidator' interface in the same way as for example...
macro buildChildrenNavItems not found after an upgrade to 7.3
legacy Troubleshooting
Issue After an upgrade if a Site Navigation Menu Widget is added to a page with its default configuration you could see the following error: The following has evaluated to null or missing: ==> buildChildrenNavItems [in template "10114#26427#18786775" at line 67, column 67] Environment...
Calendar event collections are missing from collection display fragment
legacy Troubleshooting
Issue Calendar event collections are not available to use in collection displays. While creating the Collection, and selecting Calendar event as item type, there is no further option as "Subtype" as with other elements like document or web content. The Collection Display Fragment on the...
Journal Article Structure Field Name is not the same in the UI and the database
legacy How To
Issue When trying to get a journalField value via java, the field name is not the same as the one shown in the UI. Example in prior versions, where the field name in both the UI and the database would be the same: Field name in the UI: "Text1". Field name in the database: "Text1". Code...
Adding a repeatable HTML field to a web content loses the custom configuration added inside an EditorConfigContributor file
legacy Troubleshooting
Issue Using a custom EditorConfigContributor inside CKEditor works well when applying: "javax.portlet.name=com_liferay_journal_web_portlet_JournalPortlet" However, if the web content structure has a repeatable element for an HTML field, these defined configurations inside the config...
When adding a form to a page that contains other widgets, the focus jumps down to the form
legacy Troubleshooting
Issue When adding a form to the bottom of a page that contains other widgets and navigating to the page, the page automatically scrolls down and focuses on that form. Environment Liferay DXP 7.3 Fix Pack 2 Resolution Please install Liferay DXP 7.3 Service Pack 3+ Or request a Hotfix with...
How can I configure a grid with 3 modules but displaying 2 modules per row in tablet mode?
legacy How To
Issue We have created a content page that contains a grid with 3 modules and it displays 3 modules per row in desktop mode. We need to only display 2 modules per row in tablet mode but Liferay doesn't allow configuring 2 Modules per Row, this option is not displayed in the Style...
Unable to download a file through the browser using an href="file://..." link
legacy
Issue We create a Web Content to use a link like <a href="file:///test.txt">test.txt</a> in order to download a local file, however, an error is shown in the browser log: Not allowed to load local resource: file:///test.txt Environment Liferay Portal 6.1+ Liferay DXP 7.0+ Resolution The...
'Select' button is not disabled for the folder where a document already belongs to
legacy Troubleshooting
Issue The 'Select' button next to the folder names shows being disabled, but it works as intended when the user clicks on it. Steps to reproduce: 1. Log in to Liferay and Navigate to Content and Data -> Documents and Media 2. Created Folder1 and Folder2 2. Upload a file and add/move it...
Theme embedded portlets cannot be configured in Content Pages
legacy Troubleshooting
Issue The portlet cannot be edited. Steps to reproduce: 1) Setup 7.2 vanilla with latest FP, start the server 2) Create a minimal theme 'my-liferay-theme' with yo liferay-theme 3) cd into the root folder of the theme and run gulp build 4) Copy over portal_normal.ftl from...
Display Page Template Title Shown Instead of Content Title
legacy Troubleshooting
Issue When content is displayed in a Display Page Template, the template's name is shown at the top of the window instead of the actual content's title. A more specific title should be shown (just as it is with actual pages). Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'
legacy
Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called. Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0 Resolution Sessions are important...
How to check from a page fragment if the edit mode is active?
legacy How To
Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution You can check if the edit mode is...
Missing path in search results for web content
legacy Troubleshooting
Issue There is a missing path in search results for web content.  Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title i.e. author 3) Create a new role with permission to access the control panel...
Callback URL of OAuth2 application created via client extension resets after server restart
legacy
Issue After restarting the server, the callback URL for OAuth2 applications created via client extensions, gets reset to the default @protocol@://localhost@port-with-colon@/o/oauth2/redirect, instead of the configured URL. Environment Quarterly Releases Resolution Client extensions...
Web Content Not Visible in Related Asset Window
legacy Troubleshooting
Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create 2-3 additional web content items (e.g., Demo1, Demo2, and Demo3). 3. Now,...
Cross-Site Scripting: Reflected
legacy
Issue A Cross-Site Scripting (XSS) vulnerability was detected in the web application. Cross-Site Scripting occurs when dynamically generated web pages display user input, such as login information, that is not properly validated, allowing an attacker to embed malicious scripts into the...
What is causing large temp files to be created?
legacy Troubleshooting
Issue Some process is creating a large file in the Tomcat/temp directory. These files can be multiple gigabytes in size and grow over a short amount of time and eventually use all the disk space on the servers.  Environment Quarterly Release DXP 7.4 DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0...
Builds not deploying to dev environment
legacy Troubleshooting
Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and LCP_CI_DEPLOY_TARGET environment variables also fail. Deployments of previously successful...
Objects API PUT Calls Partially Update Resources Instead of Replacing Them
legacy Troubleshooting
Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object field. If a field is not in the request, the PUT call should remove the current...
Define Configurable Variable to manage values across Liferay sites in Liferay pages
legacy How To
Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly Release Resolution NOTE: The following resolution requires customization and...
Receiving ClassNotFoundException:JspTagHandlerPool in traces
legacy Troubleshooting
Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now navigate to this URL: localhost:8080/o/glowroot 3. In the slow traces graph,...
Getting out of memory error and receiving DelayedCachedOutputStreamCleaner
legacy Troubleshooting
Issue Receiving of out-of-memory error and the below thread in the thread dumps: DelayedCachedOutputStreamCleaner" #3359 java.lang.Thread.State: TIMED_WAITING at java.lang.Object.wait0(Native Method) - waiting on java.util.TaskQueue@2301df38 at java.lang.Object.wait(Object.java:366) at...
Object moves folders when creating second object
legacy Troubleshooting
Issue When creating two objects through Model Builder, creating a second object causes the first object to be moved to a different folder. Environment Quarterly Release Resolution This issue was fixed in 2025.Q1.12 with LPD-52455. Please upgrade to this version, or create a ticket...
Advanced Tab in the Monitoring section on the Cloud Console is not showing up
legacy Troubleshooting
Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS   Resolution LCP_PROJECT_MONITOR_DYNATRACE_TENANT and LCP_PROJECT_MONITOR_DYNATRACE_TOKEN variables  are related to the Advanced Tab in the Monitoring section If these...
Sites' default locale is not among available locales
legacy
Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites.  Example inconsistencies in the name column of the Group_ table: <?xml version='1.0' encoding='UTF-8'?><root...
How can I implement the Google Site Verification meta tag in Liferay?
legacy Troubleshooting
Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing.  Environment Liferay Quarterly Releases Resolution Liferay does not currently offer...
How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for all the child folders and files within the parent folder at once?...
CAPTCHA is not refreshing in Sign-In popup on Sign-In page
legacy Troubleshooting
Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to reproduce: Deploy the jar file by overriding the Liferay login page by...
Activity within embedded pages does not maintain user sessions
legacy
Issue Activity within an application found on a Liferay embedded page does not count as activity with regard to a Liferay session, so it does not maintain the user session. As a result, the user is session expires after the appropriate timeout period   Environment Quarterly Release...
One cluster node doesn't start up completely after OS patching
legacy Troubleshooting
Issue I am currently running a Liferay cluster. I patched my OS then rebooted each server separately. One more more nodes came back online correctly, but at least one node isn't starting up completely, and I see messages like this in the logs (this WARN will only show up if you're below...
Workflow "Metrics" Data Not Visible After Upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay 2024.Q2.7. Apply 'Single Approver' workflow to a Web Content (or another...
Feature Flags are not enabled by Default
legacy Troubleshooting
Issue I have an issue with the feature flags: feature.flag.LPD-11131=true and feature.flag.LPD-35013=true I set both features in the portal-ext.properties file in 2025.q1.6-lts. However, after started the instance the features are not enabled by default. The Wiki and Message boards...
Authenticated users with no permission to access Control Panel can navigate to /control_panel/manage with the message: Please select a tool from the left menu.
legacy
Issue I have an issue with authenticated users who do not have privilege to access the Control Panel. A user with no specific role (Only User role), when navigating to /control_panel/manage gets redirected to a page with the message: Please select a tool from the left menu. Reproduction...

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