Site Search - Liferay Learn

How to display web contents for segmented users and for all users in a single Asset Publisher

Issue Sometimes it is required to display web contents for segmented users and, at the same time, display web contents for all users (segmented or not). For example, we may want to show different web contents for...

How to hide a site from indexing robots

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to disable robots in some pages and how to disallow the...

When a Friendly URL is created the redirection is temporal (302) when it should be permanent (301)

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When a Friendly URL is created the redirection is temporal...

Why segments are displayed in the Global scope and how to sync them to the Site scope?

legacy

Issue Currently, new segments are imported into the Global scope and not the Site scope when the segment is created in Analytics Cloud and imported into Liferay. How can segments be imported into the site scope?...

Unable to request creation of a workspace in Analytics Cloud

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm accessing the Customer Portal but I don't see the ''Finish...

Audience Targeting issue: CT_AU_ANONYMOUSUSER table is populated in the database

legacy Troubleshooting

Issue I have an issue with the CT_AU_ANONYMOUSUSER table. It is populated and updated in the database even though there is no user activity. Environment Liferay DXP 7.0 Resolution There is an issue with the records...

How to use Google Analytics 4 in Liferay

legacy Troubleshooting

Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used...

Duplicate assets are shown when enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections"

legacy

Issue After enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections", some assets appear multiple times in an Asset Publisher. Environment DXP 7.2 DXP 7.3 Resolution This happens...

Next-gen image formats such as JPEG 2000, JPEG XR, and WebP are supported with Liferay?

legacy

Issue Next-gen image formats are supported with Liferay or not Environment Liferay DXP 7.0+ Resolution Next-en images formats ( JPEG 2000, JPEG XR, and WebP) are not supported with Liferay as of now There is already a...

Pages are indexed in the wrong language

legacy Troubleshooting

Issue When we look for our page in Google search, some of the listed results has a locale we don't even use. What can we do to resolve that and have the URL with the correct locale in the search results?...

What is the maximum time frame of a VPN tunnel utilization report?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As an administrator, I would like to request a VPN tunnel...

Number of unknown visitors is lower for past months than it was before in Analytics Cloud

legacy

Issue When accessing data from past months, we noticed that the number of unknown visitors is smaller that what it previously was, and keeps getting smaller when I consult the same past month over and...

How Can I Include Both AND and OR Variables in User Segments?

legacy

Issue I would like to create User Segments which include some roles and exclude others. For example, I would like a segment which includes either roles X or Y, but not roles A, B or C. In order to do this, I need...

Is there any limitation on the number of Properties or Data Sources in Analytics Cloud?

legacy

Issue Is there any limit on how many data sources and properties I can add to my Workspace in Analytics Cloud? Environment Analytics Cloud Resolution There is no limit on how many data sources and...

How to force syncing between Liferay DXP and Analytics Cloud?

legacy How To

Issue You want to force a sync at any given time Environment Liferay DXP Analytics Cloud Resolution The only way to force sync is to update the AC contacts configuration, as per described here. If syncing all...

How often does the sync process happen between Liferay DXP and Analytics Cloud?

legacy

Issue How often does the sync process happen between Liferay DXP and Analytics Cloud? Environment Liferay DXP Analytics Cloud (Token-based connection) Resolution Sync happens every hour. , content: Issue...

Is all the pending data synced at once between Liferay DXP and Analytics Cloud?

legacy

Issue How it happens the sync between Liferay and Analytics Cloud (AC)? Environment Liferay DXP Analytics Cloud (Token based connection) Resolution When the sync happens, it grabs all pending data and sends...

Media files published in the Media Gallery widget are not being tracked by Analytics Cloud

legacy

Issue Media files published using the Media Gallery Widget are not being tracked by the Analytics Cloud Environment Liferay DXP Analytics Cloud Resolution This is the intended behaviour. The widget Media...

Analytics Cloud Connector NullPointerException

legacy Troubleshooting

Issue An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the...

Enable sitemap.xml from a third party in Liferay

legacy How To

Issue How to add and enable sitemap.xml from a third party in Liferay DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Liferay already generates a sitemap.xml file...

Combining Assets from All Segments in Asset Publisher when using Collections

legacy How To

Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...

Leverage browser caching in Liferay

legacy

Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

Setting up Google Analytics to work with Liferay DXP 7.2

legacy How To

Issue Setting up Google Analytics to work with Liferay DXP 7.2 is easy and is described in our documentation here. However, there is some setup that is required on the Google Analytics side so that the two can work...

How to implement Accelerated Mobile Pages (AMP) in Liferay?

legacy

Issue How to implement Accelerated Mobile Pages (AMP) in Liferay? Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...

Unable to disconnect Analytics Cloud instance from Liferay DXP

legacy Troubleshooting

Issue There is a known issue where you may be unable to disconnect the Analytics Cloud instance from Liferay DXP An error indicating "Error: Your request failed to complete." will appear in the UI, and the following will...

Website visit count

legacy

Issue How to enable total visitor counts in a website? Environment Liferay DXP 7.0+ Resolution Liferay introduces a new product Liferay Analytics Cloud which is a cloud-based SaaS offering that works with Liferay...

In the UI, Sitemap section is not visible under the SEO tab on the individual page settings and sitemap.xml is not generating

legacy Troubleshooting

Issue Sitemap.xml is not generating properly. When hitting the portal URL [https://xxx.com/en/sitemap.xml], it displays an empty sitemap that shows the sitemap header only. The sitemap section [Menu -> Site Builder...

java.io.IOException Unable to create directory

legacy Troubleshooting

Issue After upgrading the Liferay portal DB from 6.2 to 7.2 successfully, the server started successfully but But documents and pages are not visible in the upgraded environment. Below error occurs: [#Error1]...

Error in configuring/authorising data source

legacy Troubleshooting

Issue Facing following error while authorizing analytics data source for liferay instance. Redirect...

Analytics Cloudから、「データをクリア」を実行した場合の動作

legacy

, knowledgeArticleType: reference, legacy: true, name: Analytics Cloudから、「データをクリア」を実行した場合の動作, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109488, title: Analytics Cloudから、「データをクリア」を実行した場合の動作

Segments, other roles than regular ones not selectable when creating segment with Role property

legacy Troubleshooting

Issue Reproduction Steps: 1. Set up DXP 7.3 with the fix pack DXP 1 2. From Control Panel went to People --> Segments and started to add a new segment 3. Added a User Role Property from the right panel as a condition....

Logged in segment is not matched for false value.

legacy Troubleshooting

Issue Reproduction steps: Go to Site administration -> People -> Segment Create a new segment called "Not logged in" Put the Session -> Logged in the condition in it and set it to equals - false Create a Content page,...

Modify the URL to remove /w when using a display page template for web content

legacy

Issue If you are using a display page template to display the web content data on the page then it will generate the URL as like "https://localhost_or_domain:port/w/WCTitle". In order to make SEO friendly URL, there...

Symantec reporting Analytics Cloud URL as malware

legacy

Issue https://osbasahbackend-ac-europewest3.lfr.cloud is being categorized as a security risk by Symantec the following URLs may also be affected by this https://osbasahbackend-ac-southamericaeast1.lfr.cloud...

Configuring a segment using variable model device or brand does not work

legacy How To

Issue After configuring a new segment using variable model device or model brand is not taking action Environment DXP 7.3+ Resolution This kind of variable has been deprecated starting in 7.3 You can...

Personalized Experience Not Displayed when using "AND" with IP Geocoder Country

legacy Troubleshooting

Issue When creating a segmentation using the IP Geocoder Country property in combination with another condition (e.g. a user property), the personalized experience configured for this segment is not displayed for a...

Analytics option not shown at site level

legacy Troubleshooting

Issue The Analytics option is not available at site level and you cannot configure it. Environment 2024.Q4.0+ Resolution Go to Instance Configuration > Analytics Configure the name of the provider (in this case...

Translated Object Field Values Not Displaying in Page SEO Meta Tags

legacy How To

Issue When using an Object with translatable fields for a page's SEO settings (e.g., HTML Title and Description), the translated values do not appear in the page's meta tags. For example, when viewing the page in...

Connection to Analytics Cloud fails due to error unable to find valid certification path to requested target

legacy Troubleshooting

Issue Analytics Cloud is not getting configured when using an access token. The following error appears in the logs: ERROR [default task-26][ExceptionMapper:79] unable to find valid certification path to requested...

Custom Meta Tags: name/property attribute

legacy

Issue The Custom Meta Tags feature does not include a name attribute, but instead uses the property attribute. There's a key difference between the name and property attributes in meta tags. The name...

Anonymous users tracking in intranet (Analytics Cloud)

legacy Troubleshooting

Issue For intranet environments, anonymous users increase even though all users should be known. This is seemingly caused by analytics tracking users before they log in to a login page. An example of a login page...

I want Liferay to fill the hreflang tag in pages only for translated languages

legacy How To

Issue Liferay generates an hreflang alternate url in the head of every page for every locale available for that site. If no translation is available for the content, it will be displayed in the default language. This...

Analytics Cloud Account Security Questions

legacy

Issue Is connection to IdP-Systems supported? For example: connect by SSO with OAUTH/SAML? Is it possible to restrict access to the Liferay Analytics Cloud portal by IP address? So only users from our internal VPN...

The same URL repeats in sitemap.xml even after disable sitemap index

legacy Troubleshooting

Issue When the property "xml.sitemap.index.enabled" is false one sitemap is created for each site. When there's a unique sitemap index the same URL is repeating several times. Environment DXP 7.3+ DXP 7.4 u4...

Segment not working with request parameter option

legacy Troubleshooting

Issue Segment not working using Request Parameters filed. The issue can be replicated using Widget Page as well as Content Page. Steps to reproduce: Create a Blank page named "test" Create a Basic Web Content Go to...

Pages using template have a different URL showing in sitemap.xml

legacy Troubleshooting

Issue When crating pages or web content using a page template the URL that is generated contains a "w" character. When checking the sitemap, this pages are being referenced using the character "-" instead of...

Adding Priority Value to sitemap.xml

legacy How To

Issue The priority value is important for search engine optimization (SEO) as it helps to understand the relative importance of different pages on a website. How to add the priority value in the generated Liferay...

ActiveFileName is not recognized in DXP 7.4

legacy Troubleshooting

"This resolution contains links to third-party documentation that is not maintained by Liferay, so should be used as reference only at the discretion and direction of your team." Issue ActiveFileName attribute is not...

Invalid Analytics Cloud token

legacy Troubleshooting

Issue Analytics Cloud fails to connect and the following error is thrown in the console 2023-05-16 04:42:48.058 ERROR [ajp-nio-127.0.0.1-8009-exec-41][BaseAnalyticsMVCActionCommand:171]...

How do Segments sync between Liferay and Analytics Cloud?

legacy

Issue We created a segment in Liferay but it has not synced yet. How can we sync it to Analytics Cloud? Environment Analytics Cloud DXP 7.3+ Resolution The sync only happens one way: from Analytics Cloud to Liferay. So...

SEO Meta Tags in Display Page Templates

legacy

Issue While working with configuring SEO and Open Graph in display page templates. Is it feasible to add custom tags and keyword metadata to journal web articles in order to integrate tags in a display page...

Analytics Cloud - Duplicated home page under Top Pages > Visited Pages

legacy

Issue I can see that the same page - our homepage - is displayed twice under Top Pages > Visited Pages. One URL is the main www,mysite.com URL and the other one is www.mysite.com/group/portal. Environment Analytics...

I cannot sync my Contacts to Analytics Cloud

legacy Troubleshooting

Issue I connected Liferay DXP and Analytics Cloud successfully In Analytics Cloud I navigate to "Configure Data Source" I selected the Sites and Users to sync The process gets stuck at "Syncing - 50.00% Completed"...

After upgrading from GA1, the Analytics Cloud option is no longer available in the DXP UI

legacy Troubleshooting

Issue After upgrading the environment from GA1 to SP1(fix pack 1) as per the guidelines, the Analytics cloud option is not available in Control Panel > Instance Settings ('Analytics Cloud' does not appear in the...

Invalid Canonical URL for a page

legacy Troubleshooting

Issue A page with the URL "/test" should have a canonical URL of /test. But all canonical URLs are shown as "/" for all pages. Steps to Reproduce Create a new empty page "test" (type and content does not matter)....

There is no Cookie Policy Utility Page visible after enabling the Analytics Cloud Cookie Control (LPD-10588) Feature Flag

legacy Troubleshooting

Issue When the Analytics Cloud Cookie Control (LPD-10588) Feature Flag is enabled in Control Panel > Instance Settings > Feature Flags > Release, the corresponding Cookie Policy Utility Page is not shown in the...

Document friendly URLs automatically replaces dots and slashes with hyphens

legacy

Issue When manually adding a dot "." or slash "/" to a friendly URL to define a file extension (e.g., "example/test.jpg"), upon publishing, Liferay changes the dot to a hyphen, resulting in...

DocumentException: Premature end of file

legacy Troubleshooting

Issue When deploying Spring MVC custom portlet, an exception is thrown "DocumentException: Error on line -1 of document: Premature end of the file. " Issue reproduced With 7.1 GA1 release as below when deployed the...

Adding Portlet Configurations at Instance and System Level

legacy How To

Issue How to rename the category and section. It should be excluding the substring "category."? How the configuration will be accessible under settings? Environment Vanilla bundle DXP 7.1 SP2 pre-bundled with dxp-10...

Remove Site Name and Instance Name from SEO

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: Remove Site Name and Instance Name from SEO, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 98561, title: SEOからサイト名とインスタンス名を削除する

Search Results