Legacy Knowledge Base
Published Jun. 30, 2025

Why segments are displayed in the Global scope and how to sync them to the Site scope?

Written By

Rita Schaff

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Issue

  • Currently, new segments are imported into the Global scope and not the Site scope when the segment is created in Analytics Cloud and imported into Liferay.
  • How can segments be imported into the site scope?

Environment

  • Analytics Cloud
  • DXP 7.2+

Resolution

  • The current behavior is expected behavior. All Analytics Cloud Segments are scoped to the Global site when synced to DXP.
  • Analytics Cloud Properties can contain multiple sites and DXP Segments can only be scoped to one site. So if a property contains more than one site, it is not possible to properly scope an AC segment when syncing with DXP.
  • To get around this, we scope Analytics Cloud Segments to the Global site and make them available to all sites. Changing this behavior would require a good deal of discovery as this will impact many.

Additional Information

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