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How to specify fonts to be used in Liferay

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can I specify the fonts to be used on the site? Environment DXP 7.4...

Is it possible to see the last time a site was accessed by a user?

legacy How To

Issue There is currently no out of the box solution that tracks when a user has visited a site. The group_ table in the database contains details about sites, but it does not keep track of the dates for site visits. Environment Portal 6.2 Portal 6.1 Resolution The Liferay Audit app...

Blog subscription email for blogs added on content page adds wrong re-direct URL

legacy Troubleshooting

Issue Email received by a blog subscriber redirects to a control panel based URL when clicking on "Read More" button. Steps to reproduce the issue: 1. Login as Admin (User A) and add a new Content Page. 2. Add a Blogs portlet to the Content Page. 3. Add a new user(User B) with Site...

Migrated site template creates a site without the page templates

legacy Troubleshooting

Issue After migrating our database from Liferay 6.2 to DXP 7.3, we wanted to add a new site using a certain migrated template. After choosing it, we receive the following errors and we need to stop the server: ERROR [http-nio-9080-exec-3][LoggerExportImportLifecycleListener:236] Portlet...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.: There are upgrade processes available for...

Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time

legacy Troubleshooting

Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment Liferay DXP 7.4 Resolution Usually, users set the portal's and current user's...

Using 'Fragments' on several sites

legacy How To

Issue How can users make use of 'Fragments' across several sites? Environment Liferay DXP 7.3 Resolution If users want to use fragments across several sites, exporting and importing isn't the best way to go. Instead, they can use the 'Global Site' as a central repository for Fragments...

Add Alloy Editor buttons for fragments with text

legacy Troubleshooting

Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles Adding a Button to the Add Toolbar and Adding a Button to a Styles Toolbar...

Web Content editor view does not open in the current language of the user

legacy

Issue Suppose the user has another language or changes to another language and tries to open the web content article from a page. In that case, the article is always opened in the site's default language. Is this the expected behavior? Environment DXP 7.4 Resolution This is the expected...

Sitemap does not remove the Web Content articles even if they are not referenced by the Asset Publisher

legacy

Issue If an Asset Publisher is set as the default asset publisher for a whole site in a page, and a web content article is removed from the asset publisher, the sitemap.xml of that page still displays the previously referenced web content articles. Is this behavior expected? Environment...

No option to update imported fragment on the current site like web contents

legacy

Issue No edit option for imported fragments Steps to reproduce: 1) Create a 'Test Frag' fragment (Design->fragments) 2) Create a 'Test' Page 3) Add a fragment and web content on this page. 4) Export it and uncheck the fragments and web content options while doing so. 5) Create a new...

Changes in the fragments are not reflected when they are imported from another site

legacy

Issue Any changes to the fragment are not reflected on the page when users export the fragment from site-1 and import the exported fragment to site-2. Steps to reproduce: Note, Automatic propagation for Fragment is enabled 1) On Liferay DXP site, create a fragment 'Test Fragment' 2) On...

Copying a web content article also copies the status of the article

legacy

Issue When we use the Copy option on a web content article, the copied version will also have the status of the original one We would expect the article to be copied as a Draft, because we want to edit it before publishing Environment Liferay DXP 7.0+ Resolution The currently intended...

Can't set a display page template for a global structure

legacy

Issue We wanted to set a display page template in our global structures' default values, but we don't have the option as we do on other sites Environment Liferay DXP 7.2 Fix Pack 17+ Liferay DXP 7.3 Update 4+ Resolution The behavior is intended, you can't set a display page template for...

JQuery does not work when enabled in Update 26

legacy Troubleshooting

Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the following script, the content does not display. <div id='temp'></div> ...

Can I edit a previous version of a web content article?

legacy

Issue We have a web content on a page where the last version (1.1) was expired, therefore we see the latest approved version (1.0) displayed When we edit the web content from the portlet, we expect to have the latest approved (1.0) version be opened to edit, however, we get the expired...

Page Tree Search results difficult to read when using a custom theme

legacy Troubleshooting

Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the tree and a custom theme is applied, which is generated with the Liferay...

How to fix widget size on content pages

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Due to the site layout, the vertical size of the widget needs to be fixed...

Many white spaces when looking at the page's source code

legacy Troubleshooting

Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property com.liferay.portal.servlet.filters.strip.StripFilter=true to the...

Integrating AlloyEditor fields in AUI forms

legacy How To

Issue CKEditor textareas are usually introduced in JSP pages by calling the taglib InputEditor: <liferay-ui:input-editor contents="<%= HtmlUtil.escape(title) %>" editorName="ckeditor" name="titleEditor" onChangeMethod="OnChangeTitle" placeholder="title" required="<%= true %>"...

Differences between manual and automatic fragment propagation for resources

legacy

Issue If you have a fragment with some resources, you can either import them on the UI each time you want to update it, or you can deploy them by placing the zipped fragment into the <liferay-root>\deploy folder. Are there any differences between using the 2 options? Environment DXP 7.3...

Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1

legacy Troubleshooting

Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from Design > Page Templates > Display Page Templates. If we edit an...

Unable to create Private pages in DXP 7.4

legacy How To

Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation. Moving ahead, “Public Pages” are just “Pages”. However, if required,...

Cumulative Layout Shift (CLS) improvement for IMG tag

legacy

Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The IMG tag does not include the dimensions such as height, width, and CSS aspect...

RSS feed is not working

legacy

Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of Liferay Support. ...

'Collections is temporarily unavailable' error message on UI

legacy Troubleshooting

Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content > Structures 2) Create a simple structure 'structure1' 3) Navigate to Site > Site...

Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope

legacy Troubleshooting

Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2) Add 2 Asset Collections from Site Builder --> Collections (added Manual and...

The wrong date appears when the year format is four digits but the value is two digits

legacy Troubleshooting

Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a new Data Definition 5. Drop a Date field to the right side of the panel...

Resolve liferay-amd-loader errors for themes with React components

legacy Troubleshooting

Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ): ["Missing required module...

Should the "Edit Template" option appear for Web Content on a Live Site?

legacy

Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution The "Basic Web Content" template which is commonly...

On sites with only Private Pages, stylebooks with a custom theme do not work

legacy Troubleshooting

Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories (https://github.com/lfrsales/73-formed-theme). 2) Create a new Site. 3) Add a private page to the site and...

How can I use predefined values (default values) for web content structure Image fields

legacy How To

Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the Predefined Value (what format, syntax) and whether it works after that. It...

When configuring SEO properties, the page's master template reverts to Blank

legacy Troubleshooting

Issue When we have a page with an associated master template and we modify some field in its SEO settings, the page's template reverts to the default (blank) template. Environment Liferay DXP 7.3 with Fix Pack 1 or older. Resolution Please install Liferay DXP 7.3 Fix Pack 2 Or request a...

How to handle a structure field modification in templates

legacy Troubleshooting

Issue The user changed a web content structure and moved a nested field to the top level of this structure. It produces an error when some articles are rendered. Let's provide an example: We create an structure with 2 fields: parent child (that is nested in parent) A new Template is...

Categorization option is not visible after upgrade to Liferay 7.3

legacy Troubleshooting

Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in portal-ext.properties file: jsonws.servlet.hosts.allowed= Please remove this portal...

Web content creation with image upload keeps failing after validation failed once

legacy Troubleshooting

Issue Unable to save web contents. Steps to reproduce: 1) Log in as an administrator 2) Navigate to Categorization -> Categories 3) Create a new vocabulary 4) Click on Associated Asset Types and make the vocabulary required 5) In that new vocabulary create a Category 6) Navigate to...

Journal Article Structure Field Name is not the same in the UI and the database

legacy How To

Issue When trying to get a journalField value via java, the field name is not the same as the one shown in the UI. Example in prior versions, where the field name in both the UI and the database would be the same: Field name in the UI: "Text1". Field name in the database: "Text1". Code...

Adding a repeatable HTML field to a web content loses the custom configuration added inside an EditorConfigContributor file

legacy Troubleshooting

Issue Using a custom EditorConfigContributor inside CKEditor works well when applying: "javax.portlet.name=com_liferay_journal_web_portlet_JournalPortlet" However, if the web content structure has a repeatable element for an HTML field, these defined configurations inside the config...

How can I configure a grid with 3 modules but displaying 2 modules per row in tablet mode?

legacy How To

Issue We have created a content page that contains a grid with 3 modules and it displays 3 modules per row in desktop mode. We need to only display 2 modules per row in tablet mode but Liferay doesn't allow configuring 2 Modules per Row, this option is not displayed in the Style...

Unable to download a file through the browser using an href="file://..." link

legacy

Issue We create a Web Content to use a link like <a href="file:///test.txt">test.txt</a> in order to download a local file, however, an error is shown in the browser log: Not allowed to load local resource: file:///test.txt Environment Liferay Portal 6.1+ Liferay DXP 7.0+ Resolution The...

Theme embedded portlets cannot be configured in Content Pages

legacy Troubleshooting

Issue The portlet cannot be edited. Steps to reproduce: 1) Setup 7.2 vanilla with latest FP, start the server 2) Create a minimal theme 'my-liferay-theme' with yo liferay-theme 3) cd into the root folder of the theme and run gulp build 4) Copy over portal_normal.ftl from...

Display Page Template Title Shown Instead of Content Title

legacy Troubleshooting

Issue When content is displayed in a Display Page Template, the template's name is shown at the top of the window instead of the actual content's title. A more specific title should be shown (just as it is with actual pages). Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...

How to check from a page fragment if the edit mode is active?

legacy How To

Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution You can check if the edit mode is...

Missing path in search results for web content

legacy Troubleshooting

Issue There is a missing path in search results for web content. Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title i.e. author 3) Create a new role with permission to access the control panel...

Blog subscriber unable to view the blog after clicking on "Continue Reading" in the email

legacy Troubleshooting

Issue Blog subscriber gets redirected to a control panel link instead of blog portlet page link after clicking on "Continue Reading" button in the email, when the blog portlet is placed on a content page. The observed link is similar to:...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa: If the Navigation Menu is in a private page, only the items pointing...

Unable to select individual Web Content for export

legacy

Issue Users are unable to select the specific web content for export/import. Steps to reproduce: 1. Create 2-3 Basic Web Contents. 2. Select 3 dots in the top right corner. 3. Select Export/Import. 4. Web Contents are only selected by date range. 5. There is no option for selecting the...

DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags

legacy

Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the default locale (e.g. "en_US")? <meta property="og:locale"...

You can't create child pages of a page from a site template with propagation enabled

legacy How To

Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This happens when propagation of changes from the site template is enabled. It...

Button dropdown menu follows scrolling in iframes

legacy Troubleshooting

Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu when scrolling. In order to fix this into place, please include...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data Definitions (ellipsis on the top right side) 3) Create a new Data...

When changing web contents at the same time, the error message can be confusing

legacy Troubleshooting

Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The error should be: "Another user has made changes since you started editing. If...

Issue with Selected Categories in Asset Category Selector

legacy Troubleshooting

Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each Vocabulary create some Categories. In each Category create subcategories....

Should the download option in the Documents and Media widget be displayed immediately?

legacy

Issue Users are experiencing difficulties downloading PDFs from the Documents and Media Portlet. Steps to reproduce 1) Create a Documents and Media Portlet on the Home Page 2) Upload a PDF and other files 3) Log-out 4) Assume to be a new user and try to download the PDF by clicking on...

Piwik script won't execute

legacy Troubleshooting

Issue Steps to reproduce: 1. Start the server. Log in as Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid javascript. <script type="text/javascript"> console.log("This is from piwik...

How to find the "Look and Feel" and "Advanced" tabs when creating a content page

Troubleshooting

Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you create a content page while editing the page, please go to the right panel...

Item Selector does not display PDF previews

legacy Troubleshooting

Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of this structure, click Select under the Documents and Media field, and in...

It is not possible create friendly URL with only one character

legacy

Issue If I create a page with one single character FriendlyURL, when I save the page I get an error. It is not possible either by using letters or numbers. Environment DXP 7.0+ Resolution It is not possible to create FriendlyURLs with only one character. There are a couple of limitations...

WCAG Accessibility issue on the <@liferay_ui["quick-access"]> taglib

legacy Troubleshooting

Issue (WCAG) accessibility issue on the <@liferay_ui["quick-access"]> taglib. Steps to reproduce: 1. Start Liferay 7.2 dxp-8 server, log in as Admin on Chrome browser. 2. Create a new dummy theme with Theme Generator & deploy it on the server. 3. Download the Axe extension for...

Unable to create role with edit/update/delete permissions on all widget's application display templates

legacy Troubleshooting

Issue If you want to manage permissions on all widget's templates / adt's you can use a general Administrator role or a specific custom role. With the current implementation users having the custom role will only be able to add templates and manage those templates that they have been...

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