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Size reduction of the document library/backup

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue From one day to another our backup size is reduced with...

Backup is failed with RangeError

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup is failed with RangeError ERROR [WARN] RangeError: The...

Bootstrap Accordion does not work correctly

legacy Troubleshooting

Issue When I click on the expand button, the expanded area is not displayed, so I am not able to change the text (without editing the text in the source code). Environment Liferay DXP 7.3+ Resolution System settings...

Audit_AuditEvent and UserNotificationEvent tables in the database

legacy

Issue I would like to understand the purpose of eventType column in Audit_AuditEvent and deliveryType in UserNotificationEvent tables. In deliveryType column what is the meaning of the values e.g. 10000,10002 etc. ?...

Necessary Permissions to Export or Import a Page

legacy Troubleshooting

Issue What permissions are necessary to be able to export or import a page? I get the error "I'm sorry, you don't have permission to access the requested resource" when trying to import or export a page. Environment...

How to update jackson-databind library

legacy Troubleshooting

Issue For security reasons we need to update the jackson-databind library from version 2.13.2.2 to 2.13.4.1 How do I update the jackson-databind library in Liferay DXP? Security vulnerabilities in jackson-databind...

Assets created from an Asset Publisher don't keep the categories and/or tags of the filter

legacy

Issue An Asset Publisher (AP) can be configured to filter by certain categories and/or tags. When the Display Settings of the AP has Show Add Content Button enabled, it's possible to create new assets directly from...

Error "cannot remove '/opt/liferay/data/license/*': Permission denied"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After restoring a backup, the liferay service fails to...

Auto-revert when issuing/revoking Roles

legacy Troubleshooting

Issue Pre-assigned roles are being issued/revoked during the "Assign Roles" action when using multiple pages during the "Assign Roles" stage. When navigating through multiple pages, a previously issued/revoked role...

Segments: Loading icon should display the maximum number of users in the property

legacy

Issue When we check the Event Analysis page and try to create a new event analysis, we can see that the number of users keeps showing the loading icon. It only stops when the conditions match a certain number...

frontend-css-web module was removed in DXP 7.4

legacy

Issue If I use frontend-js-override module, is there any impact on front-end-js-web module due to removal of frontend-css-web ? Environment Liferay DXP 7.4 Resolution frontend-web-css was removed in Liferay 7.4 here:...

Updating your DXP fix pack version in Liferay PaaS while remaining on a specific service stack

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Update the Liferay image to a specific docker image but...

Importing LAR using "Copy as New" option does not create a new copy of it

legacy Troubleshooting

Issue When exporting a Web Content article as a .LAR file and importing it through a Web Content Display widget using the "Copy as New" option the imported one mirrors the changes of the original article...

"You do not have the roles required to access this portlet." errors seen when accessing Form

legacy Troubleshooting

Issue When attempting to access a form with a user that has the permissions to do so, "You do not have the roles required to access this portlet." errors are displayed in the UI. Environment Liferay DXP 7.4 Resolution Upgrade...

Overlapping Buttons when using AlloyEditor for Web Content Articles

legacy Troubleshooting

Issue When using AlloyEditor, creating a web content structure that includes a repeatable HTML field causes the Source Button Toggle to be overlapped by the repeatable "plus" and "minus" signs. Environment Liferay DXP...

Title field appears in wrong format when related

legacy Troubleshooting

Issue The title field appears in the wrong format when related Steps to Reproduce: 1. Menu portlet > Control panel > Objects 2. Create Custom Object A 3. Create Custom Object B with a Date field 4. Create a...

The required fields are not requiring the user to fill in when switching languages in instance settings

legacy Troubleshooting

Issue The required fields are not requiring the user to fill in when switching languages in instance settings Steps to Reproduce: 1. Navigate to Instance settings > Localization 2. Change the language to any other...

The document cannot be accessed if the title contains special characters

legacy Troubleshooting

Issue The user wants to access the document using a URL (with special characters) without uuid and timestamp An error occurs when accessing a file using a URL without a UUID if the file name contains a + or a %...

Ability to add an image from URL as a Blog Cover Image

legacy Troubleshooting

Issue Can an image from a URL be used as a Blog Cover Image? Steps to reproduce: 1. Navigate to content > blog 2. Add a new entry 3. Add an image to the content. 4. Observe the tab 'URL', the user can click on it...

Unable to change the default locale for already existing web contents structure

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Navigate to web content > Structure. 3. Create a structure with any type of field. 4. Change the default language to 'Spanish' > Save. 5. Navigated to Web...

user is unable to disable the 'Password Changed Notification' and 'Password Reset Notification'

legacy

Issue User is able to disable the 'Account Created Notification'. However, there are no options for turning off the 'Password Changed Notification' and 'Password Reset Notification' notifications. Environment...

Create date is not visible inside Product Relations

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 U60. 2. Create a new minium site. 3. Navigate to products. 4. Select any product. 5. Click on the Product Relations Tab. 6. Add product(any). 7. Product is added...

Unable to view the 'specific account groups' in discount portlet with view permissions

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Roles > create a new role and provide the view permissions of the 'Account Entry', 'Account Groups', 'Account', and 'Currencies', and view and...

Multipage form does not save data to the DB while navigating to next page

legacy How To

Issue While using a form with multiple pages, the user has a requirement to save data to the database on the first page before moving to the second page. Environment Liferay DXP 7.4 Resolution Multi-page forms do...

Blog view count is not increasing inside asset publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 SP3. 2. Create a new blog entry and deploy the blog on the page. 3. Deploy the asset publisher portlet on the page. 4. Click on the configurations of the asset...

Getting OptimisticLockException with workflow task timers

legacy Troubleshooting

Issue OptimisticLockException is encountered when using task timers inside the workflow. Steps to reproduce: Add a workflow under the process builder and add two task timers performing the same task at the same...

Blog view count is not increasing for specific display page templates inside asset publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 SP3. 2. Create a new blog entry and deploy the blog on the page. 3. Create a new Display Page Template, by navigating to Design > Page Templates > Display Page...

Audit entries stopped being shown or generated

legacy Troubleshooting

Issue We have recently upgraded to a new Update version, and we noticed that the Audit tool is not working or not displaying the most up to date information, showing last updates as 'x days ago', around the time when we...

How to provide permission to Fragments

legacy

Issue Does DXP have permission feasibility with fragments? Environment Liferay DXP [all versions] Resolution There is no way to directly control the visibility of a Fragment depending on the user accessing the...

Gradle dependencies are failing for POI OOXML

legacy Troubleshooting

Issue Users are unable to upload .xlsx and .xlsb file extensions to the application, after the issue was investigated and it was determined that the issue began appearing following the Liferay upgrade from DXP 7.3...

The currency format is not displaying as expected

legacy Troubleshooting

Issue The currency format is not displaying as expected for INR(Indian Rupees) Steps to reproduce: 1) Navigate to Control Panel > Commerce > Currencies > INR > Format Pattern 2) Change pattern from ₹ ###,##0.00 to...

Product comparison bar not removing after refresh

legacy

Issue The product comparison widget bar is not removed after the refresh Steps to reproduce: 1) Created two simple products 2) Navigate to Minum Site and drag the 'Product Comparison Bar' on this page. 3) Now, try...

The Form is temporarily unavailable

legacy Troubleshooting

Issue Error if the form is edited while it is filled out by any user Steps to reproduce: 1. Log in as Admin 2. Create a Form with 2 Text fields 3. Place the Form widget on the Home page, select the Form for display...

user is unable to update SKU twice via headless API

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Create an option with the name "City". 4. Create a specification with the name "segment". 5. Navigate to...

"Too many redirects" Error on SAML Logout

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I log out, Liferay (the SAML SP) enters an infinite...

Where are comments entered by other users when assigning, approving, or rejecting workflow tasks managed?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Client's public IP is visible in source code

legacy

Issue User is able to see their own public IP while checking the source code of a page on the Liferay portal. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The public IP is visible through the...

Issue while connecting the elasticsearch via config file

legacy Troubleshooting

Issue The following errors are coming in the Liferay console while connecting the elastic search with the help of the config file. ERROR [liferay/monitoring-3][ParallelDestination:59] Unable to process message...

SQL injection Sleepy user agent attack

legacy

Issue Liferay does not restrict a URL that has a 'sleepy user agent' query appended to it like: https://domain/page?1%2b(select*from(select(sleep(x)))a)%2b=1 Environment Liferay DXP 7.4 Resolution Sleepy user agent...

Selecting the same account groups in the discount portlet giving the error

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to 'Discounts' under Pricing. 3. Create a new discount and Save. 4. Navigate to 'Eligibility' and select the specific account groups. 5. Select the...

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