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JBoss 8.x compatibility with Liferay
legacy
Issue Is JBoss 8.x compatible with Liferay DXP? Environment Liferay DXP 7.4 Resolution According to the compatibility matrix, the application version JBoss EAP 8 is currently not compatible with Liferay DXP 7.4....
Getting dozens of "BundleException: A bundle is already installed with the name XXX" errors on sever startup
legacy Troubleshooting
Issue When starting the server, multiple messages similar to the following are logged, indicating failed module installations (typically after an upgrade): 2024-11-19 10:05:39.082 ERROR...
Receiving the 'Unable to parse upload request' when try to upload folder
legacy Troubleshooting
Issue Receiving the error in the logs when trying to upload the folder using the custom module. Steps to reproduce: 1. Start the server. 2. Deploy the sample portlet for uploading the folder in the bundle. 3....
Upgrade Failed due to the Error "No User exists with the primary key..."
legacy Troubleshooting
Issue When doing the database upgrade from 7.2 DXP-20 to Liferay DXP 7.4 QR 2024.Q3.0, the upgrade can fail with the following error: ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...
Is Liferay vulnerable to CVE-2024-7254?
legacy Troubleshooting
Issue I would like to know if Liferay is vulnerable to CVE-2024-7254. Is Liferay affected by CVE-2024-7254? This article outlines the concerns of CVE-2024-7254 vulnerability with respect to the Liferay DXP. Environment...
Using properties dl.file.max.size and dl.file.extensions in Liferay DXP 7.4
legacy How To
Issue Guidance on Setting Maximum File Upload Size and Allowed Extensions in Liferay 7.4 with the help of dl.file.max.size and dl.file.extensions properties. Environment Liferay DXP 7.4 Resolution In Liferay DXP...
Error: Unable to copy from file:/opt/liferay/osgi/modules/biz.aQute.remote.agent-6.4.0.jar
legacy Troubleshooting
Issue When starting the server, the following exception is printed in the logs: 2024-09-25 17:50:18.363 ERROR [main][ModuleReadHookImpl:88] Unable to copy from...
Do Quarterly Releases minor versions include updated third-party libraries?
legacy
Issue We see that between 2024.Q1.1 and 2024.Q1.10 there is no any change related to third-party libraries. Does it means that Quarterly Releases minor versions do not include updated third-party libraries?...
How to check for errors while mass importing users with batch API?
legacy How To
Issue We are using http://localhost:8080/o/headless-admin-user/v1.0/user-accounts/batch to mass import users. We receive a HTTP code 202 in return indicating that the request is sent and being processed. How to check...
Unable to see the 'SEO' icon in Quarterly Release 2024.Q2
legacy Troubleshooting
Issue According to Configuring XML Sitemaps documentation, users are unable to locate the 'SEO' icon in 2024.Q2 Environment Quarterly Release 2024.Q2 Resolution In order to see the 'SEO' icon, users need to...
Forms API returns default Field Name instead of the Field Reference value
legacy
Issue When making a request using a forms API such as the getFormRecord endpoint, the response returns the default Field Name(e.g. “Text12345”) instead of the newly created field Reference value on a field. Environment DXP 7.3...
After installing the Elasticsearch enterprise license I am not able to find where the JSON file is stored
legacy
Issue I installed the Elasticsearch license via API. After installation, I am not able to find where the JSON file is stored. Environment Liferay DXP 7.4 Resolution When you install the Elasticsearch license using the...
jgroups WARN in the Logs When Starting the Second Node in a Two Node Cluster
legacy Troubleshooting
Issue During restart of a node in a clustered environment, WARN logs are thrown due to jgroup jgroups receive failures are logged as warnings during cluster node startup WARN...
Certificate details of internal load balancer
legacy Troubleshooting
Issue There are few static IPs for private S2S connectivity, over different services like webserver and database. However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the...
Redirect URL configuration does not persist after a restart
legacy Troubleshooting
Issue We noticed that after changing the Security Mode of Redirect URL configuration from "IP" to "Domain", and subsequently restarting Liferay, the configuration was back to "IP" again. We want to ensure this...
Log4j warnings and error on startup after upgrading to Update 36
legacy Troubleshooting
Issue After upgrading Liferay DXP 7.3 to Update 36, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element...
Obsolete "layout.comments.enabled" Portal Property
legacy
Issue Migrating from Liferay 7.3 to 7.4, I noticed that the layout.comments.enabled property no longer works in 7.4. This is the error I'm getting: ERROR [main][VerifyProperties:172] Portal property...
Weblogic 14.1.1 + Liferay Installation
legacy How To
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...
Is it possible to disable the /combo/ present when loading the sites?
legacy How To
Issue When loading the sites, we always notice a /combo/ component at the beginning. Is it possible to disable it? Environment All environments Resolution The combo requests will disappear if you use the property...
CDN caching of images and JSON files
legacy
Issue Are the images and JSON files served from Liferay cached at CDN in Liferay Cloud? Environment Liferay Cloud- PaaS Resolution According to Google's documentation, images (including JPEG and PNG) are cached...
Identifying the license information for components used in Liferay DXP
legacy
Issue I need to know the license information for components used in Liferay DXP. My security scan tool is flagging Liferay components with license not found errors. Environment Liferay DXP Resolution Liferay can provide...
Errors when attempting to create/edit web content from the control panel
legacy Troubleshooting
Issue After to recently migrated from Liferay 7.3 to 2023.q3.7, an error occurs immediately upon entering the edit (or creation) of content (and it continues to reproduce in the JS console when switching languages in...
Database level changes in Quarterly Releases
legacy
Issue What are the database-level changes from DXP 2023 Q4.0 to DXP 2024 Q2.0? Are there any additions of new tables, fields, and modifications to the existing tables? Environment Liferay DXP [all versions]...
java.sql.SQLException: Illegal mix of collations for operation 'UNION'
legacy Troubleshooting
NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower environment before making changes in production. Making manual changes to the database is not...
Unable to include JSP
legacy Troubleshooting
Issue The following errors are encountered when the user accesses the portal, which increases the log size. ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include...
How can I check the progress of an upgrade?
legacy How To
Issue Is there a way to check the progress of an upgrade while it is still happening?  Environment Quarterly Release 2024.Q1 2023.Q4 2023.Q3 DXP 7.4 DXP 7.3 DXP 7.2 DXP 7.1 Resolution The simplest way to do this would be...
Missing default Store
legacy Troubleshooting
Issue When trying to perform an upgrade, the following error appears in logs: ERROR [main][DBUpgrader:70] Missing default Store Environment Quarterly Release: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2 Liferay DXP 7.4...
java.lang.Error: factory already defined when starting up 2024.Q2 with JDK 17
legacy Troubleshooting
Issue Start up an environment with Liferay DXP 2024.Q2 and JDK 17. The following error message appears: ERROR [io.undertow.servlet.request] (ServerService Thread Pool -- 78) UT015005: Error invoking method...
Logs rotation based on size in Liferay DXP 7.4
legacy How To
Issue Configuring log rotation for logs based on the size. Environment Liferay DXP 7.4 Resolution The logs can be rotated based on size by making a small adjustment in the portal-log4j.xml file. Extract...
"SAX Security Manager could not be setup" Warns
legacy Troubleshooting
Issue We are finding many Warns "SAX Security Manager could not be setup" in the Liferay logs. How can we resolve these messages? Environment Liferay Quarterly Release 2024 Resolution The observed behavior is a...
Why doesn't the upgrade log show the core upgrade completed message?
legacy
Issue When tailing the upgrade log in a new terminal separate from where the upgrade was initiated, the following logs indicating the completion of an upgrade may not be printed:  Completed Liferay core upgrade process in...
JBoss and JDK 21 compatibility
legacy
Issue JBoss EAP 7.4 is not compatible with Java 21 based on this Red Hat JBoss Enterprise Application Platform (EAP) 7 Supported , therefore, the customer is looking for an appropriate path for the upgrade, either...
"Custom Field" data for Navigation Menu is not included, while fetching it from 'Navigation Menus Headless API'
legacy Troubleshooting
Issue When trying to fetch the details of the "Navigation Menus" via the 'getNavigationMenu' Headless API, the 'Custom Field' data is not included in it. Steps to reproduce: 1. Navigate to Control Panel >...
'Pages' option is not visible under the 'Site Builder', after the upgrade
legacy Troubleshooting
Issue The 'Pages' option is not visible under the 'Site Builder' Steps to Reproduce: Start any DXP 7.4 Update 42 with any Database Navigate to Site Builder> Pages> Create a few pages. After following the above steps,...
Libraries missing in DXP 7.3 update 36
legacy Troubleshooting
Issue We have observed a couple of errors, while building our project for DXP 7.3 u36, since there are libraries missing. Especially the library com.liferay.petra.string which is missing for u36. Are those libraries...
Are The Layout Parallel Render Portal Properties Deprecated in Liferay 7.3?
legacy How To
Issue Migrating from Liferay 7.2 to Liferay 7.4, you may notice that the layout parallel rendering properties have been deprecated. The following logging during the upgrade can be seen noting that the properties are...
Compatibility of Spring 6.x with Quarterly Releases
legacy
Issue According to article https://github.com/spring-projects/spring-framework/wiki/Spring-Framework-Versions , Spring 6.x will have JDK from 17-23. Since Liferay DXP 2024 Q2 supports JDK 21 as the recommended...
DB Upgrade to a Q2 release using JDK 21 results in an error
legacy Troubleshooting
Issue The following error is being encountered when trying to upgrade to a Q2 release running ./db_upgrade_client.sh and using JDK 21 JVM arguments: [-Dfile.encoding=UTF8, -Duser.country=US, -Duser.language=en,...
Some redirects executed from a custom module are not performed in JBoss EAP/Wildfly
legacy Troubleshooting
Issue Given a custom module with a portlet component which includes the following code: ... @Override public void doView(RenderRequest renderRequest, RenderResponse renderResponse) throws IOException,...
Integrity constraint violation: unique constraint or index violation: IX_
legacy Troubleshooting
Issue When trying to start a clean Liferay bundle with the Hypersonic database and no portal-ext.properties, the following exception is being encountered:  2024-07-22 18:47:13.741 ERROR...