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Upgrading to a Quarterly Release fails due to Elasticsearch exceptions in the logs
Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle...
No minification of clay files impacting page load response times
Issue We see more number of Clay UI related network calls in the browser network tab in clean instance of Liferay and they are not getting cached also. It has JS and CSS files which are not minified into fewer combo...
Which table saves Email User data into the database?
Issue Which database table stores the email user configuration data? Environment Liferay DXP 7.4  Resolution The PortalPreferenceValue table stores email configuration data (Instance settings->Email->Email...
"Unable to persist buffered increment value" Error in Liferay Logs
Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment...
How to resolve "Attempting to upgrade table UserGroupGroupRole by adding a temporary column" DB2 database upgrade errors
Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO  [ServerService Thread Pool --...
Unable to login without the sameSiteCookies="none"
Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article:...
How to disable error messages?
Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...
How to create schedulers in DXP 7.4 and above?
Issue We've been using the below classes in our project to create schedulers:  com.liferay.portal.kernel.scheduler.StorageType   com.liferay.portal.kernel.scheduler.StorageTypeAware  After upgrading to a...
Batch Error encountered during upgrade using SQL Server 2019
Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null...
sun.awt.Win32GraphicsEnvironment ClassCastException in the logs
Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...
Table already exists upgrade error
Issue An upgrade is failing with a java.sql.SQLSyntaxErrorException: Table [table name] already exists error Environment Quarterly Releases DXP 7.4 DXP 7.3 DXP 7.2 Resolution NOTE: Be sure to take a backup of...
Why are Tomcat's URLRewriteFilter files missing from 7.4?
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...
Is there a recommended Quarterly Release version to upgrade to?
Issue We want to update our project to a Quarterly Release version. Is there a recommended version? For stability, which Quarterly Release version is currently recommended? Environment Liferay DXP Quarterly Releases...
ConfigurationBeanDeclaration related errors
Issue While upgrading from 7.3 to 2024.Q1, we receive errors regarding ConfigurationBeanDeclaration. Environment The information in this article is relevant if you have any implementations with...
Feature flag LPS-170809/163118/166126 is not available for company 0
Issue After trying to upgrade to DXP 2023.Q4.4, the database upgrade script is failing with the following errors in the logs: Feature flag LPS-170809 is not available for company 0 Feature flag LPS-163118 is not...
Issue in Workflow node ASSIGNMENTS option
Issue We have a portal with multiple custom roles based on business rules and when trying to select roles in the Workflow node ASSIGNMENTS option the portal crashes. The problem lies in the endpoint that lists...
java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1
Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end...
View only permission for custom Field does not include frontend restrictions
Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create...
Database connection issue: Failed to validate connection
Issue We are getting some slowness when browsing through DXP and following message is showed in log: HikariPool-1 - WARN … Failed to validate connection …  Possibly consider using a shorter maxLifetime value....
Unsatisfied Reference - Unresolved Declarative Service
Issue When upgrading to the Liferay DXP 7.4, navigate to the Control Panel > System > Gogo Shell and execute the ds:unsatisfied command, then getting the Unsatisfied Reference - Unresolved Declarative Service and...
Recommended locale settings for the database
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Minimum required IAM policies for S3
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Need to get values from System Configuration
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...
'Your request failed to complete' while saving the values of Mail settings under Instance settings
Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess
Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...
Info about new parameters for SamlSpIdpConnectionLocalService.addSaml and updateSaml
Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2....
Idle Database connections in Liferay
Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the...
Audit portlet only available for Administrators
Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...
Liferay Marketplace cannot be accessed via Control Panel
Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace,...
Text Verification field is not showing validator after clicking on Forgot Password
Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button....
AWS Mail configuration in Liferay with OAuth 2.0
Issue Need to configure AWS email service to Liferay with the use of OAuth 2.0 authorization. Configure SMTP with client ID/Secret instead of the use of email address and password i.e. Basic Authentication....
Unminified CSS
Issue Steps to reproduce: 1. Take Liferay DXP 7.2  fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and...
Custom 'renderUrl' is not working for Liferay DXP 2023.Q4.4
Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and...
API to update custom field settings
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Migrate delta data after the Upgrade Process
Issue Our website is running and in parallel, we are performing the upgrade process with the cloned database schema. Now, we want to migrate delta data (the changed/updated data) for out-of-the-box Liferay...
TemplateException: Unsupported template manager ftl
Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR...
Company ID assigned to a new virtual instance is too high
Issue After creating a new virtual instance, the company ID assigned to it has 14 digits. Environment Quarterly Release: 2024.Q1 Resolution The mechanism to obtain a company ID for a new virtual instance has changed...
Upgrade fails for class 'RadioDDMFormFieldTypeReportProcessor' resulting in NullPointerException
Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at...
How to Have the Deploy Folder in the initcontainer Persist to be Available to the Container
Issue Is there a way for the deploy folder created in the initcontainer to persist and be available to the container? Environment DXP 7.4 Resolution A potential solution would be to use a shared volume between the...
Not able to configure logging
Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops...