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Using one user's JSessionID any logged in user can access the respective user's session
legacy
Issue One user's session is accessed by knowing the respective user's JSessionID. Steps for reference: 1) 2 users (say: User A and User B) 2) User "A" logs-in to the system 3) Now, user "A" has one Jession ID(0D13262EDECBA19E93D5A753FC34E03A) and shares his JSessionID to user "B" 4)...
Not able to search document with Title after Applying Workflow
legacy Troubleshooting
Issue After applying workflow in the Web Content, try to search the same content in "My Workflow Tasks". The search shows no result. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The observed behavior is a known issue and is fixed For Liferay DXP 7.0...
Multi Language friendly URL keyword conflict
legacy
Issue While updating Multi-Language friendly URL for the Hindi language as "/hi_IN" for the new page below error is observed: "Please enter a friendly URL that does not conflict with the keyword /hi. " Environment Liferay 6.2 Resolution This is intended behavior of Liferay, as, this is...
Cannot build a theme created with blade: Sass::SyntaxError: Invalid CSS after "...nput-margin-x: "
legacy Troubleshooting
Issue When creating a theme in the latest Developer Studio, the build fails with Sass::SyntaxError: Invalid CSS after "...nput-margin-x: ": expected expression (e.g. 1px, bold), was "!default;" Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Either use the latest Blade, IDE, or...
Asset Publisher Widget cannot display more than 200 items per page
legacy How To
Issue Configure an Asset Publisher to show a Number of Items to Display greater than 200, for example, 300. The Asset Publisher only shows 200 items. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution Until Liferay DXP 7.3 Fix Pack 1: This is an expected limitation given by the...
How do I add a subject to workflow email notifications?
legacy How To
Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject. Environment Liferay DXP 7.0+ Resolution In order to add a subject to the...
I can access the documents of a deactivated site unless permissions are revoked
legacy How To
Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified Users can use the document download links I expect that if I deactivate a...
When SAML is enabled, logging out from particular Site should stay at the respective site itself
legacy
Issue When SAML is enabled, logging out from "SITE A" is not redirecting/stays at the respective site's home page itself.  Environment Liferay DXP 7.1 SAML plugin Resolution The ideal scenario is authentication functions at the entire portal level and not at the site level due to which...
LDAP users are unable to log in
legacy Troubleshooting
Issue Users who are present in LDAP are unable to perform login into Liferay and the below error was observed at the server console. ERROR [liferay/scheduler_dispatch-4][PortalLDAPImporterImpl:717] Unable to import user CN=abdulfar: null:null:{samaccountname=sAMAccountName: abdulfar}...
Does Liferay DXP 7.1 support HTTP headers?
legacy
Issue Does Liferay DXP 7.1 support the following HTTP headers: "X-Frame-Options", "X-XSS-Protection" and "X-Content-Type-Options"? If not, what changes have to be done from the application side to enable the same Environment Liferay DXP 7.1 Resolution Liferay portal is already secured...
Unable to validate Social Office license due to failed server ID matching
legacy Troubleshooting
Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR [localhost-startStop-1][LicenseManager:?] Social Office EE license validation failed java.lang.Exception:...
Site Administrator cannot add a Basic Web Content - DXP 7.0
Issue As a Site Administrator when I go to Content and click on the "+" button to add a basic web content, the basic web content option does not appear. Environment Liferay DXP 7.0 Resolution As an Administrator, if you go to Web Content and click on the 3 dots on the upper right and...
Liferay DXP 7.2 Deployment Checklist
legacy
The Liferay Engineering and Global Services teams have performed intensive performance and scalability testing on Liferay Digital Experience Platform (DXP) 7.2 and the accumulated knowledge has been condensed into this checklist. The paper is available for download here., content:...
Double quotes in CKEditor source view are converted to " upon publishing the content
legacy Troubleshooting
Issue In a web content having an HTML field, after inserting this HTML in the source view: <video id="vid1" class="video-js vjs-default-skin" controls width="100%" height="480" data-setup='{ "techOrder": ["youtube"], "sources": [{ "type": "video/youtube", "src":...
Is it possible to show/hide the user information items?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue Is it possible to...
Publication of a scheduled web content is delayed by 15 minutes - DXP 7.1+
Issue When I schedule web content to be published a few minutes in the future, the publication does not occur and is delayed for up to 15 minutes. Environment Liferay DXP 7.1+ Resolution The web content scheduled for a few minutes in the future will not be published, unless you change...
Liferay DXP 7.2 Datasheet
legacy
Liferay Digital Experience Platform (DXP) 7.2 is software to create and manage digital experiences across web, mobile and connected devices. This whitepaper discusses the key benefits, feature highlights, deployment capability, and key components.  The paper is available for download...
Liferay Push - Receiving "Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $" when sending notifications
legacy Troubleshooting
Issue When sending json Liferay Push notifications in Liferay DXP from Control Panel -> Configuration -> Push notifications -> Test , portal administrators may see a failure of such operation with the following errors: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException:...
Liferay.Portlet.ready is no longer functional after 6.2 > 7.0+ DXP migration
legacy Troubleshooting
Issue After 6.2 > 7.0+ DXP migration, customer may notice that custom AJAX scripts called through Liferay.Portlet.ready are no longer functional Environment Liferay DXP 7.0+ Resolution Verify if the issue disappears after setting javascript.single.page.application.enabled=false in the...
Patching tool fails
legacy Troubleshooting
Issue Patching tool commands fail with below error even when a new hotfix is placed inside patches folder: "The command has failed. Please see the log for details."  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This error occurs...
Data Sources
Data Sources Add an external website as a data source so agents can answer from that site's content. Without it, an agent only knows what's in its model and the content you give it directly. AI Hub...
Chatbots
Chatbots A chatbot is a conversational frontend for your agents. You define the set of agents it can call, give it a branded look and a few standard messages, then deploy it as a chat widget on...
Using the AI Assistant
Using the AI Assistant The AI Assistant is a chat agent in Liferay CMS that helps you generate, refine, and translate content inside the editor. It works as a supervisor, coordinating the agents...
Assets
Assets Liferay Data Platform 2026.Q2+ The Assets dashboard provides a centralized view of content performance in Liferay Data Platform (LDP). Use it to analyze engagement metrics for web content,...
Instructions and Guardrails
Instructions and Guardrails Instructions and guardrails are the governance layer of AI Hub. Instructions shape how agents respond, adding reusable guidance for tone, brand voice, or policy to every...
Sites
Sites Liferay Data Platform 2026.Q2+ Use the Sites dashboard in Liferay Data Platform to analyze traffic, page performance, visitor interests, and on-site search activity across your digital...
Page Analytics
Page Analytics Liferay Data Platform 2026.Q2+ Use Page Analytics in Liferay Data Platform to analyze engagement, audience composition, traffic sources, and navigation patterns for an individual...
Configuring Portal Properties
Official Documentation
Configuring Portal Properties In traditional deployments, portal properties are configured through portal-ext.properties and related files. In CNE, they're defined in the portalProperties field of...
Tracking Usage and Token Costs
Tracking Usage and Token Costs AI Hub meters every operation in Liferay Tokens (LRT), a single unit that folds the underlying model, content-safety, and embedding costs into one figure you can...
Liferay DXP 2023.Q4 Breaking Changes
Official Documentation
Liferay DXP 2023.Q4 Breaking Changes Breaking changes break or significantly alter existing functionality or code structure. Here are all of the breaking changes for Liferay DXP 2023.Q4. As the...
Switching Process and Responsibilities
Official Documentation
Switching Process and Responsibilities Switch from Liferay Cloud to another environment and retrieve your data using the process, timelines, and responsibilities defined below. This process...
Phone Number Fields
Official Documentation
Phone Number Fields Liferay DXP 2026.Q3+ Phone Number fields store contact numbers with built-in validation and normalization. All values are stored in E.164 format (a + followed by 7–15 digits,...
Exporting Your Data from Liferay Cloud
Official Documentation
Exporting Your Data from Liferay Cloud Retrieve data from Liferay Cloud using the export methods available for your service and configuration. Liferay provides multiple export methods, including...
Creating Segments
Creating Segments Liferay Data Platform 2026.Q2+ Segments are dynamic audience definitions built from criteria that filter individuals based on their attributes, behavior, and the content they...
Lifecycles
Lifecycles Liferay Data Platform 2026.Q2+ The Lifecycles dashboard tracks how accounts progress through lifecycle stages in Liferay Data Platform (LDP). It uses behavioral, CRM, and product usage...
Data Portability and Switching
Official Documentation
Data Portability and Switching You can export your data and switch from Liferay Cloud to another environment during your subscription. This section provides an overview of switching and links to...
Accounts
Accounts Liferay Data Platform 2026.Q2+ The Accounts view provides a unified account profile in Liferay Data Platform (LDP). It consolidates account data from Customer Relationship Management...
Configuring llms.txt
Official Documentation
Configuring llms.txt Liferay DXP 2026.Q3+ [Beta Feature](../../security-and-administration/administration/configuring-liferay/feature-flags.md#beta-feature-flags) In Liferay DXP, llms.txt is a...
Monitoring AI Hub Activity
Monitoring AI Hub Activity AI Hub records the activity in each account: each agent run and how it ended, each time a guardrail blocks content, each retrieval from a data source, and each change to...
Announcements
Announcements These product and service announcements are archived from the Liferay Customer Portal at support.liferay.com. They appear as originally published and aren't maintained, so some...
Liferay Enterprise Search
Liferay Enterprise Search These Liferay Enterprise Search articles are archived from the Liferay Customer Portal knowledge base at support.liferay.com. They appear as originally published and...
Customer Portal Legacy Articles
Customer Portal Legacy Articles This section collects articles archived from the Liferay Customer Portal knowledge base at support.liferay.com. They appear as originally published and aren't...
Security Alerts
Security Alerts These security advisories are archived from the Liferay Customer Portal at support.liferay.com. They appear as originally published and aren't maintained, so some details are out...
Account Administration
Account Administration Each AI Hub customer is a Liferay account, and you manage that account's users and roles from the AI Hub Account Management page. With the Account Administrator role, you add...
Checking for Friendly URL Conflicts
Official Documentation
Checking for Friendly URL Conflicts Liferay DXP 2026.Q3+ The Server Administration panel includes a Friendly URLs tab that scans your instance for friendly URL conflicts. Run the check before you...
Maintenance Mode and Deprecations in Liferay DXP 2025.Q4
Official Documentation
Maintenance Mode and Deprecations in Liferay DXP 2025.Q4 Features moved to maintenance mode or marked as deprecated in Liferay DXP 2025.Q4 appear here. For details about these statuses and their...
Data Sources
Data Sources Liferay Data Platform 2026.Q2+ Data sources connect external systems to Liferay Data Platform (LDP), feeding customer and account data into your workspace so it is available for...
Webhook Payload Reference
Webhook Payload Reference Liferay Data Platform 2026.Q2+ This reference describes the webhook payload fields Liferay Data Platform (LDP) accepts from Demandbase, HubSpot, and Marketo. Each source...
Connecting Liferay Data Platform to Demandbase
Connecting Liferay Data Platform to Demandbase Liferay Data Platform 2026.Q2+ Connect your Demandbase account to Liferay Data Platform (LDP) to ingest anonymous visitor and firmographic account...
Connecting Liferay Data Platform to HubSpot
Connecting Liferay Data Platform to HubSpot Liferay Data Platform 2026.Q2+ Connect your HubSpot account to Liferay Data Platform (LDP) to ingest marketing event data into your workspace. Only...
Connecting Liferay Data Platform to Marketo
Connecting Liferay Data Platform to Marketo Liferay Data Platform 2026.Q2+ Connect your Marketo instance to Liferay Data Platform (LDP) to ingest marketing data into your workspace. The connector...
Consent Mapping Script Examples
Official Documentation
Consent Mapping Script Examples The Consent Mapping Script field on Liferay DXP's third-party Consent Management Platform (CMP) configuration screen accepts a JavaScript snippet that reads a...
Previewing Content in the Content Management System
Official Documentation
Previewing Content in the Content Management System Liferay DXP 2026.Q3+ In the Content Management System, you can preview how a content item renders in a display page template without leaving the...
Adding a Custom CKEditor 5 Plugin
Official Documentation
Adding a Custom CKEditor 5 Plugin Liferay DXP 2026.Q1+ With an Editor Config Contributor client extension, you can add your own CKEditor 5 plugin to Liferay's editors. This example uses a sample...
Connecting a Custom Element to a Data Set
Official Documentation
Connecting a Custom Element to a Data Set Liferay DXP 2026.Q3+ [Release Feature](../../security-and-administration/administration/configuring-liferay/feature-flags.md#release-feature-flags) The...
Adding Custom CKEditor 5 Styles
Official Documentation
Adding Custom CKEditor 5 Styles Liferay DXP 2026.Q1+ With an Editor Config Contributor client extension, you can add your own entries to the CKEditor 5 Styles drop-down. A custom style has two...
Masking Sensitive Data in MCP Server Responses
Official Documentation
Masking Sensitive Data in MCP Server Responses Liferay DXP 2026.Q3+ [Release Feature](../security-and-administration/administration/configuring-liferay/feature-flags.md#release-feature-flags) ...
Localizing Batch Import Values
Official Documentation
Localizing Batch Import Values Liferay DXP 2026.Q3+ Localized field values appear in _i18n maps, such as value_i18n and name_i18n. Each entry in the map pairs a language ID with a translated...
Configuring CKEditor 4 and Alloy Editor
Official Documentation
Configuring CKEditor 4 and Alloy Editor Liferay DXP 2026.Q1+ The sample workspace's liferay-sample-editor-config-contributor-1 client extension configures Liferay's legacy text editors. It adds an...
Checking Production Readiness
Official Documentation
Checking Production Readiness Liferay DXP 2026.Q3+ The Production Readiness tab on the Server Administration page reports how your running instance's configuration compares against Liferay's...

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