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Resources Importer runs twice and will not update all structures and templates
legacy Troubleshooting
Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...
About Friendly URLs for Web Content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Preventing host header attack vulnerabilities
legacy How To
Issue Adjusting the Host header in the request can impact page rendering, redirections, and other server-side behaviors. This manipulation could potentially lead to Cross-Site Scripting (XSS) for example. Environment...
Scheduled web content is not published on time - DXP 7.0
Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check...
[LES] How to reinstall Liferay Connector to X-Pack Security
legacy How To
Issue How can I reinstall x-pack security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onward (de-54) Resolution When we uninstall X-Pack security, an entry is added to Bundle Blacklist at this...
How can I configure or customize the look and content of email notifications sent after a form entry has been submitted?
legacy How To
Issue I am using Liferay Forms' native email notification I would like to change the content and appearance of this email.   Image: Liferay native email notification   Environment Liferay DXP 7.0+ Resolution Currently,...
Page Templates and Staging –> Page Versioning interconnected work with limitations.
legacy Troubleshooting
Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...
Set Site Role Permissions for Documents and Media are not applied
legacy Troubleshooting
Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...
Who is this Anonymous User?
legacy
Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The...
Search option is not visible under site membership using SOLR
legacy Troubleshooting
Issue  After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue...
Document library folder creation limit of 65533 or 32767 (AIX) exceeded
legacy Troubleshooting
Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...
Is request-based p_auth token supported to prevent CSRF attack?
legacy
Issue To prevent CSRF attacks, Liferay provides options to enable authentication token security checks. The current token is session-based token. Is request-based p_auth token supported? Environment Liferay DXP 7.1...
Trash don't show up in site content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1
legacy
Issue Recommended approach to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1 Environment Liferay Portal 6.2 EE Liferay DXP 7.1 Resolution LAR files are version dependent. The portal upgrade...
Migrating the users from one portal to another
legacy How To
Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently...
How to access a custom navigation menu in theme
legacy How To
Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav...
The Password Reset Screen is no longer showing the "Please set a new password" description
legacy
Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set...
Individual Content Level Staging to Live publishing
legacy How To
Issue "Individual Content Level Staging to Live publishing". For e.g., if there are 5 contents updated on staging environment and customer wants to publish only 3 out of five Environment Liferay DXP 7.1 Resolution...
How to upload authentication XML file from Bing ownership verification
legacy How To
Issue One of the methods to complete the verification process required to add a website to a Bing Webmaster Tools account is uploading a XML file to the root directory of the website and make it available on...
How to migrate to DBStore
legacy How To
Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...
Record results from the lb command on Gogoshell
legacy How To
Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do...
User list empty
legacy Troubleshooting
Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1  Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...
Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0
legacy Troubleshooting
Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to...
When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version
legacy
Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...
Apply button in OAuth 2 Administration is not working
legacy Troubleshooting
Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...
S3 Snapshots on Elasticsearch 2.2.x and 2.4.x Impacted by AWS S3 SigV2 API Deprecation
legacy How To
[Updated Timeline] If you’re running an Elasticsearch cluster version 2.2.x and 2.4.x, AND utilize AWS S3 for snapshots, you will need to prepare for Amazon’s gradual deprecation of the S3 Sigv2 API starting on...
Whether to use OpenSSL
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In...
LDAP User Groups are not Importing in Liferay DXP 7.1
legacy Troubleshooting
Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...
Assignment of 'View' Permission for a folder having too many documents is taking longer time.
legacy Troubleshooting
Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...
Content and Display Pages are Not Synchronized from a Site Template to a Site Created Based off of it
legacy
Description This article describes how Content and Display pages created by using a Site Template behave differently from Widget Pages when a propagation happens. Resolution Unlike Widget Pages where changes are...
Unable to process SAML SSO request
legacy Troubleshooting
Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error:  "Unable to process SAML request" Server Console: ...
I can't autodeploy in DeveloperStudio
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On...
AWS S3 Signature Version 2 Discontinued
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Can't publish pages to live in staging
legacy Troubleshooting
Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Long Web Content articles are not returned in search results
legacy Troubleshooting
Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...
Screen name validation error
legacy Troubleshooting
Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...
When is scheduled Web Content added to the index?
legacy
Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...
Parent page gets published to live even when "Ready for publication" is not marked
legacy
Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only...
The user subscribed to the folder is not getting mail while uploading any document.
legacy
Issue A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification. Environment...
Using Data Providers with Proxy Servers
legacy
With the implementation of LPS-96064, it is possible to use Data Providers when Liferay DXP 7.1 or 7.2 is setup to go through a proxy server. The only caveat is Data Providers that require authentication will...
Changelog and date of Documents are different between staging site and live site
legacy
Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are...
COOKIE_SUPPORT & GUEST_LANGUAGE_ID are not marked as Secure
legacy
Issue There are two cookies generated by Liferay DXP, COOKIE_SUPPORT & GUEST_LANGUAGE_ID, which is not marked as Secure. Environment Liferay DXP 7.1 + JBoss  Resolution This is related to the Web Server and Application...
Restriction of file upload size for a Site
legacy How To
Issue Can we set the upload size limit for a Site instead of the complete portal? For example, Can we set the file upload size limit to 20 MB or more on a site while setting 10MB for portal wide? Environment...
Deleting Global and Default Site
legacy How To
Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...
KB Portlet does not display article
legacy
Issue Configuring the home folder(which does not have an article) as a root folder and its subfolder is having an approved article, whether the respective subfolder will be available in folder selection or...
Disable Account Settings page for all users
legacy How To
Issue Question: Is it possible to disable Account Settings page for all users. Environment Liferay DXP 7.1+ Resolution Disabling the Account Settings page for all users can be achieved by defining permission for the default...
Liferay Portal 5.2
legacy
Info: Support for Liferay Portal 5.2 has ended. Liferay Portal 5.2 is software to help enterprise IT deliver engaging business solutions by providing a lightweight platform that can be...
Reordering Web Content's Repeatable Fields
legacy How To
Issue How to change the order of the repeatable fields I started adding on a web content? (e.g.: changing a, b, c to a new order c, b, a) Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Repeatable fields...
Disable "Success" Messages in DXP 7.1
legacy How To
Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent...
Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade
legacy Troubleshooting
Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates.  I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...
Configuration of NTLMv2 with Liferay
legacy
Issue How to configure NTLMv2 in Liferay as there is no configuration available in Liferay control panel to differentiate the request/service Environment Liferay 6.x Liferay 7.0 and Liferay 7.1 Resolution...
Liferay Portal 6.0
legacy
Info: Support for Liferay Portal 6.0 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs...
Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1
legacy Troubleshooting
Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...
Impact to Performance If Trash Entry Max Age is Increased
legacy
Issue By default, Liferay DXP's Trash Entry Max Age is 30 Days. In other words, the platform will clear the Recycle Bin after 30 days. The portal setting is trash.entries.max.age=43200. The question: what happens if...
User should be re-directed to the login page once the session expires
legacy How To
Issue Once the session expires, users remain on the same page on which they were already there until and unless they click on somewhere, then it redirects to the login page. Environment Liferay DXP 7.0 Resolution If...
Unable to import more than 100MB
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to hide the popup that appears in the upper right corner when a session is expired
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Security Statement on CVE-2019-11444: Disputed Groovy Script console vulnerability
legacy
Recently, a security vulnerability was filed in Mitre under CVE-2019-11444 arguing that attackers could allegedly use Liferay's Groovy script console to execute OS commands. Liferay disputes this issue because this is...
Removal of Struts 1.x from Liferay DXP
legacy
Question Apache Struts 1.x has been included in Liferay DXP 7.0. Apache Struts 1.x reached its end of product life in 2013. What is Liferay's stance towards continuing to use Apache Struts in current and future...
Deploying Liferay DXP in Microsoft Azure
legacy
The Liferay Engineering and Global Services teams have extensive experience deploying and managing infrastructure in cloud environments such as Azure. Their accumulated experience and best practices are described in...