New Analytics member's e-mail did not arrive
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Issue
- I added a new Analytics Cloud member but the e-mail to log in to the platform or activate the account did not arrive.
Resolution
- Make sure that the user has a Liferay account - if they do not have one, ask them to sign up on the Create Account link on Liferay.com.
- If the user already has a Liferay account, the user should log in on the Analytics Cloud platform link and set up the 2-factor authentication.
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