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Scheduled Publications not working in Liferay SaaS environment
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Scheduled Publications not working in Liferay SaaS environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 77587, title:...
Team Members are missing from Projects in Customer Portal
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Team Members are missing from Projects in Customer Portal, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 86240, title:...
How to edit directly the live site
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: How to edit directly the live site , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 54379, title: ライブサイトを直接編集する方法
I cannot use the Liferay Sync in DXP 7.4
legacy
, knowledgeArticleType: reference, legacy: true, name: I cannot use the Liferay Sync in DXP 7.4, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 61021, title: DXP 7.4でLiferay Syncが使えません。
JavaScript Minifier does not shorten variable/parameter names
legacy
, knowledgeArticleType: reference, legacy: true, name: JavaScript Minifier does not shorten variable/parameter names, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 50685, title: JavaScript Minifier...
Sensitive data such the user password is printed in our logs
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Sensitive data such the user password is printed in our logs, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 39641, title:...
How to setup S3 Store from Liferay 7.2 dxp-13
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup S3 Store from Liferay 7.2 dxp-13, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 48440, title: Liferay 7.2 dxp-13 から S3...
How to get a Site's custom field value with Freemarker on DXP 7.2?
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: How to get a Site's custom field value with Freemarker on DXP 7.2?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 34906, title: DXP...
Confirming a Site is Tracked by Analytics Cloud
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Confirming a Site is Tracked by Analytics Cloud, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: サイトが Analytics Cloud...
Building and Deploying using the Liferay Cloud CLI
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Building and Deploying using the Liferay Cloud CLI, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: DXPクラウドCLIを使用したビルドとデプロイ
How to add a Widget Template as a "macro" type
legacy
, knowledgeArticleType: howTo, legacy: true, name: How to add a Widget Template as a "macro" type, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 54490, title: ウィジェット テンプレートを「マクロ」タイプとして追加する方法
Staging tasks do not start and remain at 0%
legacy
, knowledgeArticleType: troubleshooting, legacy: true, name: Staging tasks do not start and remain at 0%, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 51030, title: ステージング タスクが開始されず、0% のままになる
How to setup sax parser in 7.2?
legacy
, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup sax parser in 7.2?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 45932, title: 7.2 で sax パーサーをセットアップするには?
Recurring UserEmailAddressException$MustNotBeDuplicate error importing users with existing emails from LDAP server
legacy
, knowledgeArticleType: troubleshooting, legacy: true, name: Recurring UserEmailAddressException$MustNotBeDuplicate error importing users with existing emails from LDAP server, showDisclaimerMessage: true, sourceTeam:...
The potential CSRF for Liferay default logout link (/c/portal/logout)
legacy
, knowledgeArticleType: reference, legacy: true, name: The potential CSRF for Liferay default logout link (<Site address>/c/portal/logout), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Liferay...
HTML tags automatically gets removed from the Web Content
legacy
, knowledgeArticleType: troubleshooting, legacy: true, name: HTML tags automatically gets removed from the Web Content, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 20609, title:...
How do I automatically upgrade a 6.2 Maven theme to be a 7.x Maven theme?
legacy
, knowledgeArticleType: howTo, legacy: true, name: How do I automatically upgrade a 6.2 Maven theme to be a 7.x Maven theme? , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 19326, title: 6.2...
How do I update my custom theme so that it uses Bootstrap v. 4.3.1?
legacy
, knowledgeArticleType: howTo, legacy: true, name: How do I update my custom theme so that it uses Bootstrap v. 4.3.1?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 13438, title: Bootstrap...
Vocabularies and Categories are getting listed by alphabetical order only
legacy
, knowledgeArticleType: reference, legacy: true, name: Vocabularies and Categories are getting listed by alphabetical order only, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...
Unable to create users having screen name same as that of groupId (Site Id)
legacy
, knowledgeArticleType: troubleshooting, legacy: true, name: Unable to create users having screen name same as that of groupId (Site Id), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: ,...
How do I upgrade a 7.x Maven theme to be a Maven theme for a next 7.x version?
legacy
, knowledgeArticleType: howTo, legacy: true, name: How do I upgrade a 7.x Maven theme to be a Maven theme for a next 7.x version?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 18829, title:...
A comma gets appended in SEO's Meta keyword
legacy
, knowledgeArticleType: troubleshooting, legacy: true, name: A comma gets appended in SEO's Meta keyword, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 17694, title: SEOのMetaキーワードにカンマが付加される
Integrate Azure AD with Liferay DXP Using SAML
Integrating Liferay DXP with other Identity Providers (IdPs) is a recommended security best practice. By leveraging external authentication mechanisms, you can strengthen your system's security and simplify user management processes. This how to guides you...
Step-by-Step SAML Integration with Liferay and Keycloak
legacy How To
Issue Is Keycloak supported with Liferay? If yes, how can SAML be configured with Liferay? Environment Lifeary DXP [All versions] Resolution As per Liferay’s official compatibility matrix, Keycloak is not listed as a...
Application Accept Special Characters in Input Fields
legacy
Issue The application accepts special characters in input fields. Ex: " ' ` * ; % _ = & | \ ? ~ < > ^ () [] {} $ \n\ Steps to Reproduce: 1. Start Liferay server. 2. Navigate to the user’s profile. 3. Click on...
Updating Web Content's Custom Integer Field Using Headless API
legacy Troubleshooting
Issue When trying to update the web content's custom field value of type Integer with API, an errorClassCastException occurs. Steps to reproduce: Create a custom field of integer in the web content article. Create...
Changing locale using the Language selector in a private page redirects to a 404 error page
legacy Troubleshooting
Issue I have an issue with the use of the language selector in a private page. When I try to change the locale using the language selector, I get redirected to a 404 error page. Reproduction Steps: Start 2024.q1.17....
NoClassDefFoundError: org/apache/commons/compress/archivers/zip/ZipArchiveInputStream
legacy Troubleshooting
Issue We are putting up commons-io on osgi/module folder so it will be readily available to all modules, on our previous version of Liferay (DXP 2024 Q1.7), the commons-io worked, however now we are updating to the latest...
Web Content is being approved after the expiry date
legacy
Issue When users enable workflow for web content, the expiration date feature is not working as expected. Steps to reproduce: 1. Start the server 2. Apply 'Single Approver Workflow' for web content. 3. Navigate to...
Error in Jenkins builds
legacy Troubleshooting
Issue When we generate a new build, we get the following error: ERROR: the command "[lcp, deploy, --only-build, --project, resumed, --metadata,...
Running script to import Result Rankings data fails
legacy Troubleshooting
Issue When attempting to run the script from step 2 on Importing the Search Tuning Indexes in 7.4 to import the Result Rankings data, execution fails with the following errors: startup failed: Script1.groovy: 3: unable to...
Custom Meta Tags: name/property attribute
legacy
Issue The Custom Meta Tags feature does not include a name attribute, but instead uses the property attribute. There's a key difference between the name and property attributes in meta tags. The name...
Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession
legacy Troubleshooting
Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...
Builds not deploying to dev environment
legacy Troubleshooting
Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...
Objects API PUT Calls Partially Update Resources Instead of Replacing Them
legacy Troubleshooting
Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...
What is causing large temp files to be created?
legacy Troubleshooting
Issue Some process is creating a large file in the Tomcat/temp directory. These files can be multiple gigabytes in size and grow over a short amount of time and eventually use all the disk space on the servers. ...
CAPTCHA is not refreshing in Sign-In popup on Sign-In page
legacy Troubleshooting
Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to...
How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...
Activity within embedded pages does not maintain user sessions
legacy
Issue Activity within an application found on a Liferay embedded page does not count as activity with regard to a Liferay session, so it does not maintain the user session. As a result, the user is session expires...
Warning in logs: "No theme found for specified theme id" after uninstalling a theme
legacy Troubleshooting
Issue After migrating, the following warning appears in the logs: 2025-05-19 08:51:53,593 WARN [ajp-nio-10.10.13.111-8009-exec-83][ThemeLocalServiceImpl:220] No theme found for specified theme id...
Multiple Performance Issues Identified via Lighthouse, Google Insights and Web Audit Tools
legacy How To
Issue How do I increase site performance with Lighthouse, Google Insights and Web Audit Tools? Environment Quarterly Releases DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Firstly, please note that Liferay does...
How can you ensure that users from User Groups are properly imported when using LDAP Active Directory with Liferay?
legacy Troubleshooting
Issue Ensuring that User-Groups users are properly imported when using LDAP Active Directory with Liferay. Environment Liferay DXP 7.4 Resolution To ensure proper user imports and updates, the User Group...
Error Creating Web Content with Nested Fields via Headless API: 'Value Should Not Be Set for Transient Field'
legacy Troubleshooting
Issue When attempting to create web content that includes nested fields using the Headless API, the user encounters a 400 Bad Request error. The response message states: "Value should not be set for transient field...
Company-scoped objects' workflow tasks do not get assigned to users with only site-scoped roles
legacy Troubleshooting
Issue Given: A company-scoped custom object A workflow assigned to the above-mentioned object (at Global Menu > Applications tab > Workflow section > Process Builder > Assignments tab) And a workflow task...
Dynamic Data Lists Changes Not Managed Within Publications in 7.3
legacy
Issue Dynamic Data Lists (DDLs) changes are not managed within Publications mode. Any changes or new DDL records are directly published to production. Environment DXP 7.3 Resolution DDL changes are not supported...
Builds being deployed to the Liferay Cloud console fail with the following error: Unknown arguments: use-external-git, useExternalGit
legacy Troubleshooting
Issue Any builds being deployed to the Liferay Cloud console fail with the error: Unknown arguments: use-external-git, useExternalGit Environment PaaS Quarterly Release Resolution There is an incompatibility with CLI...
I cannot schedule web content using a date in the past
legacy Troubleshooting
Issue I have an issue with the web content scheduling. I set the time zone of the user's OS to CET while the user and the server are set to UTC (by default). I create web content and schedule it to be less than 1 hour...
Pages Appear in Search Results But Lead to 404 Errors
legacy Troubleshooting
Issue Some search results lead to 404 pages, even after reindexing. Pages exist but cannot be navigated to with the search bar. Search bar is unresponsive when clicking on certain results. Environment...
Unable to edit or create Collections
legacy Troubleshooting
Issue We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load. The main error that popualates references a missing classname:...
Object entry reviewer to have access only to currently reviewed object, not to all entries
legacy Troubleshooting
Issue Issue description: I have enabled a review workflow for an object and noticed that if I want the reviewer to be able to edit the submitted object entry during the review task, I need to add the "Access in Control...
Deploying an EXT module on PaaS
legacy How To
Issue Deploying an EXT extension results in the extension being lost after the environment restarts. Environment Quarterly Releases 2023.Q3.3+. PaaS Resolution The use of EXT modules is discouraged....
I received the following error in the log: Feature flag LPD-10588 is not available for company 0
legacy Troubleshooting
Issue After upgrading to 2025.q1.6-lts, I received the following error in the log: Feature flag LPD-10588 is not available for company 0 Environment Liferay Quarterly Release 2025.q1.6-lts Resolution The case has been...
Documents and Images Missing After Restoring Backup to PaaS
legacy How To
Issue After restoring a database and document library backup to a Liferay Cloud PaaS environment, the documents and images are missing. Environment Liferay DXP. Liferay Cloud PaaS Google Cloud Storage...
Re-enabling Basic Authentication when Unable to Access the DXP Control Panel
legacy How To
Issue My Basic Authentication was disabled at the Instance Level, and now I am unable to access the DXP Portal because of it. How do I re-enable Basic Authentication without logging in?   Environment Quarterly...
Is it possible to integrate a Liferay site content with external platforms like SharePoint?
legacy
Issue Is it possible to integrate a Liferay site content with external platforms like SharePoint, beyond .LAR file exports? Environment Liferay 7.4+ Resolution Liferay sites are exported and shared as .LAR files. These...
Sites' default locale is not among available locales
legacy
Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites.  Example inconsistencies...
Advanced Tab in the Monitoring section on the Cloud Console is not showing up
legacy Troubleshooting
Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS   Resolution...
How can I implement the Google Site Verification meta tag in Liferay?
legacy Troubleshooting
Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...
Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center
legacy Troubleshooting
Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...
Libraries/tools used to minify DXP code in build time
legacy
Issue What are the libraries/tools used to minify DXP code in build time (we are studying the possibility of using the same toolbox for our own developments). Environment Liferay DXP Resolution Liferay DXP uses...