Legacy Knowledge Base
Published Sep. 10, 2025

Special Characters are Escaped in Salesforce Chat

Written By

Madeleine Clay

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Issue

  • Special characters are escaped when using the Salesforce Snap-In Chat in Liferay.

Environment

  • Liferay DXP

Resolution

  • Since Salesforce Snap-In Chat is a third-party add on, and no core Liferay issue has been identified which leads to this issue, there is currently no official Liferay resolution.

Additional Information

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