"Your request failed to complete" error is displayed on the user interface but there is no more information about it
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Issue
- If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given.
- How can I get more information on this error?
Resolution
- In order to get more information on this unexpected "Your request failed to complete" error, you can activate the DEBUG traces for the com.liferay.portal.kernel.servlet.SessionErrors category on the Control Panel => System => Server Administration => Log levels section.
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Note: the category won't be displayed on the list, you will have to add it using the add category button ("+" or "new" button, depending on the product version)
- After activating these DEBUG traces, every time an error is stored in the SessionErrors object, it will be written to the log file.
- These traces were added by the LPS-135569 issue that was fixed as of DXP 7.4. If you are using an older version, you have to install the following fixpacks (or the most recent one available):
- DXP 7.3: service pack 3
- DXP 7.2: fixpack 15
- DXP 7.1: fixpack 26
- DXP 7.0: fixpack 103
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