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Modifying the extension of a document persists even on downloading the file

Issue Changing the extension of document and media file, causes the downloaded file to have the modified extension. Steps to Reproduce: 1. Create a new basic document 2. Upload a file to the document...

Edit an uploaded image for a web content field

legacy How To

Issue A web content structure can include an Image or a Documents and Media field. When editing such a web content you can upload a new image for that field. Is it possible to edit (crop, apply a filter, etc) the...

Does OpenOffice integration allow DOCX format conversions?

legacy Troubleshooting

This article includes a link to third-party documentation and third-party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue I want to download my text documents in...

Uploading a file with multiple extensions

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Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file...

Invoking Antivirus Scanning in your developments

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Issue If you enable the antivirus scanning it will check files on upload to Liferay applications such as Documents and Media, Message Boards,... but you can also invoke the antivirus scan API directly from your...

Error: Unable to send message: Invalid Addresses

legacy Troubleshooting

Issue After integrated the Mail Server: Exchange in Liferay DXP there is a following Error in the logs: ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses...

S3Endpoint feature in Liferay DXP 7.0

legacy How To

Issue The S3Endpoint feature is missing in Liferay DXP 7.0 to configure the AWS S3 bucket Environment Liferay DXP 7.0 Resolution The observed behavior is a new feature that got introduced in DXP 7.3 and can...

"No JSON web service action with path /dlapp/get-temp-file-names and method null for null" when using the multiple upload form in Documents and Media

legacy Troubleshooting

Issue Steps to reproduce: Set thejson.web.service.enabled property to false Go to Documents and Media portlet and use the "Multiple upload" option to upload files You could see this error in server logs: 2022-07-15...

What to do when AutoFill input is not accepted for the first time on a Form.

legacy Troubleshooting

Issue When I use the AutoFill input in Internet browsers, it does not populate for the first time in Forms. After I make a second attempt to update the fields, the Form is populate successfully. Environment DXP 7.2...

How to output the list of file names in "Documents and Media

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Preview is not generated for .webp files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.webp' files in Document and Media. Follow this guide and enable the use of WEBP Navigate to Content & Data > Documents and Media Upload an image in...

I want to limit content versions in documents and media

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Upload files with the '.webp' extension in blogs

legacy Troubleshooting

Issue Any file with the '.webp' extension cannot be uploaded in blogs. Environment Liferay DXP 7.4 Resolution Blog module is using an additional file restriction, therefore, users will need to access System...

Subscribed content gets notification even if scheduled to future

legacy

Issue If a User subscribes to content to get updates when a change is published the user also gets a notification when the author saves a content scheduled for the future. That leads to irritations because...

This site can't be reached error

legacy Troubleshooting

Issue The website is inaccessible whenever a user attempts to upload a file larger than 102400k in size. Steps to reproduce: 1. Start Liferay Portal 6.2. 2. Click on Admin > Control Panel. 3. Navigate to Document...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.:...

Heavy database queries involving DLFileEntry table

legacy Troubleshooting

Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK,...

Deleting Files and Folders in Documents and Media

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

I can access the documents of a deactivated site unless permissions are revoked

legacy How To

Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified...

Controlling File Upload Permissions for Documents and Media

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

About the "Link Portlet URL to Page" feature

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Message Board "Subject" Character Limit

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser

legacy Troubleshooting

Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below...

Displaying in child site selected contents from parent site

legacy Troubleshooting

Issue Create a parent site with two child sites (Child1, Child2). Configure the parent site to share contents. Add some web contents in the parent site. Add an asset publisher in each child site. Cannot find a way...

I can access a document via the download URL even if I change the file's name in the URL

legacy

Issue I upload a document in Documents and Media (eg: abc.jpg) I go to Info (i) and copy the Latest Version URL (eg:...

Unable to validate Social Office license due to failed server ID matching

legacy Troubleshooting

Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR...

Some content not visible in documents and media, but visible on DDL

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

If I save a Blog post as a draft, it disappears from the published blog entries

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Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is...

Text auto-tagging settings moved to Assets configuration

legacy How To

Issue After installing 7.2 fix pack 1, text auto-tagging settings for Documents and Web Contents do not apply any longer. The affected settings enabled/disabled the available tagging services that can be used to...

CmapSubtable warnings (PDFBox)

legacy Troubleshooting

Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...

In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module

legacy How To

Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...

Guest permission option is not the default value when creating a file entry in Control Panel.

legacy

Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...

While printing Wiki the background colour of the cells in tables not displayed.

legacy Troubleshooting

Issue The printout of the Wiki pages doesn't print the coloured cells of the tables. Whereas, on the portal, the coloured cells are visible. Environment Liferay DXP 7.0 Resolution The reported behaviour can...

Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1

legacy Troubleshooting

Issue When I try to set the value in portal-ext.properties: com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error: "The file content_1309-20190510167.lar...

Is folder subscription available in knowledge base management ?

legacy How To

Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...

Preview is not generated for .pptx files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...

Store documents in a database

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Conversion process fails in Adaptive Media

legacy Troubleshooting

Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...

Incorrect Metadata in Document & Media

legacy Troubleshooting

Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...

Impact of deleting/cleaning up 'pg_largeobject' table on the Portal

legacy How To

Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...

Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0

legacy Troubleshooting

Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...

My CDN cannot cache documents uploaded to Documents and Media

legacy

Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...

Can I remove parameters appended to the image URL?

legacy

Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...

Allow Guest / anonymous user add comment in Message Boards

legacy How To

Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...

Categories are available in child sites?

legacy

Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...

Folder navigation is not proper in Knowledge base display portlet

legacy

Issue Folder selection menu changes when the selected folder is having only one article having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...

Set Site Role Permissions for Documents and Media are not applied

legacy Troubleshooting

Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...

Document library folder creation limit of 65533 or 32767 (AIX) exceeded

legacy Troubleshooting

Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...

Trash don't show up in site content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...

Unable to edit uploaded document in Document and Media Portlet.

legacy How To

Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...

How to migrate to DBStore

legacy How To

Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...

Disable Commenting in Documents and Media

legacy How To

Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file: ...

How can I manually force the generation of document thumbnails?

legacy How To

Issue It is necessary to regenerate all thumbnails of the documents in documents and media. After executing "Reset preview and thumbnail file for Documents and Media" in the server administration section, the thumbnails...

Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?

legacy Troubleshooting

Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to...

How to fix "Store is not available" exception when using Amazon S3 for Liferay DXP 7.2 Fix Pack 13?

legacy Troubleshooting

Issue When setting up or upgrading to Liferay DXP 7.2 Fix Pack 13, files in Documents and Media are not available and/or new files cannot be added and the below error occurs in the log: WARN...

Response Status Code Inconsistency for Deactivated Site

legacy

Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP...

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