Legacy Knowledge Base
Published Jul. 2, 2025

The user subscribed to the folder is not getting mail while uploading any document.

Written By

Prarthana Jadhav

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Issue

  • A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification.

Environment

  • Liferay  DXP 7.0

Resolution

  • The above behaviour is the intended behaviour of Liferay DXP.
  • The rationale behind the change was that it was decided that a user did not need to be notified of an action that they themselves took. Other users who are subscribed to the folder will receive the email notification, but the user who added the file or made the change would not receive the email.

Additional Information

  • This intended change that was introduced to DXP 7.0 in LPS-48484.
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