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What permissions are needed to edit content pages?

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic permissions needed for a given role to be able to edit content pages: Pages >...

How to obtain the binary logs?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we access the database-related binary logs that are stored on the SSD? Environment Liferay SaaS Resolution You can connect to...

Changing the date format in Liferay Forms

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Issue I would like to change the date format of the Date Field in the Liferay Forms, it should be dd/mm/yyyy instead of mm/dd/yyyy. Environment Liferay DXP 7.2+ Resolution The Date Format of the Date Field in Liferay Forms (and in other functionalities that has Date fields) depends on...

Can I use O365 integration if Liferay is in DMZ?

legacy

Issue Liferay DXP is deployed on DMZ environment i.e. it will not have access to Internet in this case, can we integrate Liferay with Office 365? Environment DXP 7.2+ Resolution No, it will not be possible to use this feature, as it uses cloud services for authentication , content:...

Form field values are not saved when translations are added

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element set and save. 6. Go back to form and add any new form 7. Add the element and...

Discount with specific account is not applied

legacy Troubleshooting

Issue While assigning the discount to particular account, it is not getting applied Steps to reproduce 1. Create a Minium test site. 2. Create vocabulary named "ipdc" and create one category named "Gold Jewellery" in it. 3. Now, create product named "Gold Earrings" and select "Gold...

Cache-Control header in static resources is missing when running Liferay from Developer Studio

legacy Troubleshooting

Issue Cache-Control header is not present in static resources when running the portal from Developer Studio and setting com.liferay.portal.servlet.filters.header.HeaderFilter=true property in portal-ext.properties does not help. Environment Liferay DXP 7.1 Liferay Developer Studio...

Why a big .lar import, using SQL Server database makes the Liferay system unreachable?

legacy Troubleshooting

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For SQL Server to function properly. SQL Server’s Read Committed Snapshot...

Module projects cannot be created outside a Liferay workspace

legacy

Issue Before, I was able to create a module project outside a Liferay workspace. However, now I see a warning that I need a Liferay workspace: Environment Liferay Developer Studio Resolution This is an intentional change implemented under LPS-110421. The reason for this change is that...

Why does the language of web content remain unchanged after translation?

legacy

Issue Why is the web content still displayed in English (en-US) translation after changing the portal language to Hindi (hi-IN) translation? Environment Liferay DXP 7.2 Resolution Since this behavior is expected, DXP 7.2 does not have an OOTB functionality to meet this requirement. This...

The Backup Service's restore functionality will not accept TGZ files in the file uploader

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am encountering the inability to upload a database or volume TGZ file using the Backup Service's restore functionality in the...

Message Board Portlet can publish empty threads

legacy

Issue The Message Board portlet publishes before a post is completed. Using the Message Boards portlet: When the 'Subject' field has focus, if the ENTER key is pressed, the thread is published before the 'Body' field can be edited. Example 1. Click: New Thread 2. Add a Subject Title to...

When submitting forms, is it possible to send email notifications to multiple users?

legacy How To

Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send multiple notifications by entering the recipients' email addresses...

Can the cart store items independently for each Store?

legacy

Issue The use case is a marketplace (B2B2C) scenario. In that marketplace, there are multiple EC sites under the umbrella. There are cases where a user starts shopping at Store A, putting Store A items in a cart, then goes shopping at Store B, and putting Store B items in a cart. In this...

How can a Liferay admin set the article-Id manually?

legacy How To

Issue How can a Liferay admin set the article-Id manually? Environment Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution Start a vanilla Liferay bundle. Navigate to Control Panel --> Configuration --> System Settings --> Web Content --> Administration. Uncheck the option...

Replacing NTLM SSO with Kerberos in Liferay Portal 6.2

legacy How To

Issue NTLM SSO protocol has some vulnerabilities addressed by Microsoft in CVE-2020-1472 (external link), forcing to use the secure RPC connection. See also How to manage the changes in Netlogon secure channel connections associated with CVE-2020-1472 (external link). It's not possible...

Configurations for embedded portlets are not updated when deploying an updated theme

legacy Troubleshooting

Issue I have a theme with an embedded portlet that I have deployed and applied to a site. I updated the configurations of the embedded portlet and deployed the updated theme to the site, but I do not see the updated configurations be applied to the embedded portlet. Environment Liferay...

Importing LDAP users with the same email address

legacy Troubleshooting

Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem accessing LDAP server...

Are Commerce Products searchable as digital assets with the normal (non-commerce) Search Results widget?

legacy How To

Issue Blogs, Web Content, Wiki, etc. all participate in the CMS as digital assets. Have Commerce Products the same behavior? Environment Liferay Commerce out-of-the-box Resolution Commerce Products are digital assets actually, so Search Results widget should list them as the rest assets....

Does an upgrade to a new Liferay Fix Pack include the upgrade of Tomcat version?

legacy

Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was deployed inside Tomcat and the osgi modules. A Liferay bundle in a Service Pack...

Headless API call returns 404

legacy Troubleshooting

Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with the key {folderId=37649}" } Environment Liferay DXP 7.0 Liferay DXP 7.1...

How to select a web content article in a JSP

legacy How To

Issue is there any documentation to select a Journal Article (Web Content Article) from a particular folder in a custom jsp? Environment DXP 7.2 Resolution There is a framework and API for doing that, actually with any kind of asset. It's called Item Selector. For more details on how to...

My CDN cannot cache documents uploaded to Documents and Media

legacy

Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control header as private for all Documents and Media files which was...

Can I remove parameters appended to the image URL?

legacy

Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: https://[domain.name]/documents/48742/50327/xyz.jpg Environment Liferay DXP...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing com.liferay.portal.convert.documentlibrary.DocumentLibraryConvertProcess ...

CAPTCHA widget disappears after form submission

legacy How To

Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no user is logged in), the CAPTCHA will reappear after each submission....

Exported Data to .CSV files with accented characters does not import correctly into MS Excel

legacy How To

Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é, í, ó, ú), these letters were replaced with other symbols and letters....

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by Java vendor. When scaling the image and using...

Where can I download Liferay Connector to X-Pack Monitoring?

legacy How To

Issue When trying to download Liferay Enterprise Search Monitoring (formerly Liferay Connector to X-Pack Monitoring) from Marketplace, I'm asked to enter my information and then the sales team will contact me. Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Liferay Enterprise Search...

Asset Publisher Change Notification

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I do not receive notifications when content is updated I do not receive...

Allow Guest / anonymous user add comment in Message Boards

legacy How To

Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define permissions for the Guest role. Refer to the following steps: Go to...

Version Limits for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a limit to the number of versions of web content? Environment...

Kaleo Fork Causes Microsoft SQL Server Deadlock

legacy Troubleshooting

Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server as Liferay's database Resolution When using SQL Server as Liferay's database, the Read...

Security Advisory for CVE-2019-2729 for Oracle WebLogic

legacy Troubleshooting

Issue Oracle has issued a security alert for Oracle WebLogic wherein a deserialization vulnerability via XMLDecoder in Oracle WebLogic Server Web Services has been detected. The following resource and information are obtained from Oracle's Tech Network, and is intended for subscribers...

Categories are available in child sites?

legacy

Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories created on each parent site will be inherited to the respective child sites as well and...

Folder navigation is not proper in Knowledge base display portlet

legacy

Issue Folder selection menu changes when the selected folder is having only one article having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection would be available in the top of the portlet when the configured root folder or...

How to configure the "check-auth-token" parameter within an OSGi portlet?

legacy How To

Issue The current Liferay DXP portal properties file contains the following for the "check-auth-token" parameter: # # Set this to true to enable authentication token security checks. The # checks can be disabled for specific actions via the property # "auth.token.ignore.actions" or for...

Page Templates and Staging –> Page Versioning interconnected work with limitations.

legacy Troubleshooting

Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier and avoid the manual work of users. - Staging –> Page Versioning can be considered a...

Set Site Role Permissions for Documents and Media are not applied

legacy Troubleshooting

Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 Resolution When you create a user, he/she will be a site member in order to access the...

Who is this Anonymous User?

legacy

Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The Anonymous User record is actually a feature of Liferay that addresses the...

Search option is not visible under site membership using SOLR

legacy Troubleshooting

Issue After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue is resolved in fix-pack de-35 or above and the latest Solr plugin...

Document library folder creation limit of 65533 or 32767 (AIX) exceeded

legacy Troubleshooting

Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this problem. Environment Portal 6.2 DXP 7.0 DXP 7.1 Resolution Reduce...

Is request-based p_auth token supported to prevent CSRF attack?

legacy

Issue To prevent CSRF attacks, Liferay provides options to enable authentication token security checks. The current token is session-based token. Is request-based p_auth token supported? Environment Liferay DXP 7.1 Resolution Currently, the p_auth token is generated based on the user...

Trash don't show up in site content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Recycle Bin doesn't show up in site content Environment Liferay Portal...

How to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1

legacy

Issue Recommended approach to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1 Environment Liferay Portal 6.2 EE Liferay DXP 7.1 Resolution LAR files are version dependent. The portal upgrade is the Recommended approach to export the journal articles from the...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension is not listed on the default MIME type list:...

Unable to edit uploaded document in Document and Media Portlet.

legacy How To

Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document. Environment Liferay DXP 7.0 Resolution The first approach is by going to Site...

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment section and you can add files to your Wiki page. Additional Information While...

How HTTP cookies are being used in Liferay Portal 6.2

legacy

Issue How are cookies are being used in Liferay Portal 6.2 Environment Liferay Portal 6.2 EE Resolution What are cookies: HTTP cookies are small bits of data that are sent by the web application but stored locally in the browser. This lets the application use the cookie to pass...

Migrating the users from one portal to another

legacy How To

Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently available as an out of the box feature. However, if you want to achieve this...

How to access a custom navigation menu in theme

legacy How To

Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav can be accessed in the theme (as navItems in init.ftl), so I wonder if...

The Password Reset Screen is no longer showing the "Please set a new password" description

legacy

Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set a New Password" text has been removed intentionally (LPS-58716)...

Individual Content Level Staging to Live publishing

legacy How To

Issue "Individual Content Level Staging to Live publishing". For e.g., if there are 5 contents updated on staging environment and customer wants to publish only 3 out of five Environment Liferay DXP 7.1 Resolution Test case with step by step instructions: Start the server [Liferay 7.1 EE...

How to upload authentication XML file from Bing ownership verification

legacy How To

Issue One of the methods to complete the verification process required to add a website to a Bing Webmaster Tools account is uploading a XML file to the root directory of the website and make it available on a specific URL. Environment Liferay 6.2 Liferay DXP Resolution Upload the XML...

How to migrate to DBStore

legacy How To

Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder, just in case something goes wrong and you need to roll back. Start...

Record results from the lb command on Gogoshell

legacy How To

Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do it via Gogoshell. Create a script like this: #!/usr/bin/expect spawn...

User list empty

legacy Troubleshooting

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution This issue can be caused for three reasons There are no Users. :) The user does not have permissions to visualise the user list. The Index is empty or...

Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0

legacy Troubleshooting

Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to Elasticsearch 6.lpkg 2019-03-26 08:13:50.391 ERROR...

When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version

legacy

Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were in 6.2. Observed: Portlet ID: #portlet_58 Portlet Classes: .portlet-login...

Apply button in OAuth 2 Administration is not working

legacy Troubleshooting

Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see: Uncaught TypeError: component.simulate is not a function Environment Liferay...