"Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" error while server restart
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Issue
- "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" error has been observed while server restart.
Resolution
- If you have a cluster setup and you have restarted one of the nodes you might observe this error that can be ignored as this might be the possibility that the node starting up receives a cache replication message from another node. But this node is still starting up and initializing, so it cannot process that message because the needed module has not yet been started. Therefore, it throws that error and as soon as the restarted node comes up the error will be gone.
- However, If the issue still persists post restart and you observe the same error logs multiple times then raise the Help Center ticket to Liferay Support to investigate further.
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