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SOAP service list API is exposed to non-authorized guest users

Issue SOAP service list API found at http://[host]:[port]/api/axis is exposed to external guest users even with it configured to display locally only. The following property is set in portal-ext.properties:...

Is JDK 17 supported by Liferay?

legacy

Issue We would like to use JDK 17 but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution JDK 17 is not supported as of yet. However, it is already being considered The same...

Manually Installing Liferay Connector to SAML 2.0

legacy How To

Issue We need to manually install and/or update the Liferay Connector to SAML 2.0. This is primarily done for security reasons, such as a Liferay bundle being firewalled off the internet. Environment DXP 7.3...

StackOverflowError related to locales during upgrade

legacy Troubleshooting

Issue You might encounter an issue where you receive a StackOverflowError during your upgrade process, such as this: ERROR [main][ROOT:56] bundle com.liferay.portal.verify.extender:7.0.24...

Error updating DXP 7.4: Upgrade process failed or upgrade dependencies are not resolved

legacy Troubleshooting

Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 But when system boots with the Update-Y installed, following message is showed in...

Unable to see upload option under 'Talend' tab

legacy Troubleshooting

Issue The user is not able to see the upload option for the file in the 'Talend tab' of the job scheduler. Steps to reproduce: Start DXP server Navigate to Control Panel > Job Scheduler Click on the add button to...

The custom scheduler is not working after upgrading from 7.4 U62 to U90

legacy How To

Issue We have written a scheduler which works perfectly in 7.4 U62, but when we updated our bundle to 7.4 U90, it is not working. Environment Liferay DXP 7.4 Resolution Due to the changes by LPS-176754, please adapt...

"HTTP/1.1 413 Request Entity Too Large" Error encountered when reindexing

legacy Troubleshooting

Issue We encountered the error below while reindexing: Error reindexing all com.liferay.journal.model.JournalArticle for company: 10157 com.liferay.portal.kernel.log.LogSanitizerException: java.lang.RuntimeException:...

Error ORA-01461 and Oracle ojdbc11.jar version

legacy Troubleshooting

Issue During upgrade to DXP 7.4 using an Oracle database, some errors happen with this pattern: ... ORA-01461: can bind a LONG value only for insert into a LONG column_ ... Environment Liferay DXP 7.4 ojdbc11.jar...

How to reduce disk space used by Document previews

legacy Troubleshooting

Issue We have noticed that half of the backup size corresponds to Document previews from the Document Library. Is there a way to clean up these files and reduce the backup size? Environment Liferay DXP 7.1 Liferay...

Interval is either equal or less than 0 error during upgrade

legacy Troubleshooting

Issue You might encounter the following error during upgrade attempt to Liferay DXP 7.4 U69+: ERROR [main][ROOT:47] bundle com.liferay.portal.scheduler:8.0.32...

SQLException: Index column size too large. The maximum column size is 767 bytes.

legacy Troubleshooting

Issue I used a copy of Production database (MySQL) to test upgrading from Liferay 7.4 U62 to U90. The upgrade was failed with the following error: INFO [main][UpgradeProcess:118] Upgrading...

Portal stuck on startup at 'Starting initial bundles'

legacy Troubleshooting

Issue When trying to start Liferay, the starting process gets stuck at : 'Starting initial bundles'. Environment Liferay DXP 7.2 with a database connected Resolution Restarting the database server and the portal...

Users are getting different behaviors when accessing different URLs as their virtual hosts

legacy

Issue The environment is set up so that 2 different domains are acting as their virtual hosts When a user accesses one domain and logs in, and then switches to the other domain name, they find that user sessions are...

AnalyticsEventModelImpl error during upgrade via Liferay Upgrade Planner

legacy Troubleshooting

Issue While upgrading using Liferay Upgrade Planner, the AnalyticsEventModelImpl.java class encounter some errors The following errors are readable:...

Firewall is blocking special characters

legacy Troubleshooting

Issue Particular variables or special characters, like "@" and "$," are present in the URLs that the security layer blocks. Some security rules do not allow special characters like "@" and "$" in the URLs used when...

OOB Category Filter widget configuration failed

legacy Troubleshooting

Issue When updating the order of vocabularies in the Category Filter widget configurations, it fails with an error: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null java.lang.NumberFormatException: Unable to...

Change the trace level for code_jsp

legacy How To

Issue How to change the trace level for the following 'WARN', code-404: WARN [default task-2629][code_jsp:154] {code="404", msg="Not Found", uri=/code.png Environment Liferay DXP 7.3 Resolution The user can...

Admin will not be allowed if they doesn't contain the domain @liferay.com

legacy Troubleshooting

Issue Users are unable to use any emails unless they have @liferay.com and are observing the "java.lang.IllegalStateException: Unable to get default company ID errors": SEVERE [http-nio-8080-exec-4]...

Redirect is not going to expected site page after configuring friendly URL

legacy Troubleshooting

Issue After configuring a friendly URL for my instance Home Page, the redirect is not going to the expected site page. Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution In order to achieve the expected page redirect the...

How to change ReleaseInfo panel in server administration, resources tab

legacy

Issue We want to change the Release Info panel, what is shown inside the Server Administration > Resources menu Environment Any DXP 7.x Liferay version Resolution Since it would require changing the...

Where are the Fix Pack Releases for Liferay DXP 7.4

legacy

Issue We are not seeing any Fix Pack releases for 7.4 recently. Can we expect FPs for 7.4 or only Service Pack? Environment DXP 7.4 Resolution Starting with Liferay DXP 7.3 SP3 and above, we switched to an Update...

Which folders can be cleared in the Tomcat bundle while restarting Liferay?

legacy How To

Issue which folders can be cleared in the Tomcat bundle before restarting Liferay? Environment Liferay DXP 7.0 - 7.4 Resolution The following folders can be cleared: osgi/state {Liferay_home}/work {tomcat_home}/temp...

"No JSON web service action with path and method null for null" error when deploying service builder API

legacy Troubleshooting

Issue Service builder API appears to register but isn't accessible in some environments since it cannot be found. Logs show that the service successfully deploys but not able to find the service name in /api/jsonws page....

Strange sudden shutdown of the portal running on Apache Tomcat

legacy Troubleshooting

Issue Sudden shutdown with the following log snippet: INFO [http-nio-8080-exec-325][SidemenuController:88] Enter in sidemenu as connected=false and isFirstConnection=false screenname=XXXXX flag=false...

ThemeServicePreAction Null Pointer Exception at startup

legacy Troubleshooting

Issue We always experience the following Null Pointer Exception at Liferay startup: Caused by: java.lang.NullPointerException at...

Should LDAP verify that user images exist in the Document Library?

legacy

Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...

Headless API returns 20 entries on certain GET methods

legacy Troubleshooting

Issue Headless API only displays 20 entries on certain GET methods Environment Liferay DXP 7.4 Resolution The resulting 20 records is because of the default pageSize value. If you would like to adjust the number of records...

OAuth Error when trying to log in to Marketplace from Liferay DXP

legacy Troubleshooting

Issue Trying to log in to Marketplace from Liferay DXP (Control Panel > Marketplace > Purchased or Store) Getting the following OAuth Exception: ERROR [http-nio-8080-exec-6][PortletServlet:118] Unable to process...

Sometimes not getting full captcha text in the image

legacy Troubleshooting

Issue Full captcha is not visible sometimes, which degrades the user experience as the user needs to refresh the captcha image trying to get a full image in order to pass the captcha test. Environment Liferay DXP...

Azure Active Directory authentication between DXP and underlying database

legacy

Issue I have a question regarding regarding the SQL AAD Integrated authentication. Is it supported (or not) for ManagedIdentity? Connect using Azure Active Directory authentication - JDBC Driver for SQL Server | Microsoft...

java.util.zip.ZipException: Invalid CEN header (invalid zip64 extra data field size) when starting dxp using JDK 11.0.20

legacy Troubleshooting

Issue Start DXP against JDK 11.0.20, the following error is reported in the log: ERROR [main][ModuleFrameworkImpl:417] null org.osgi.framework.BundleException: Error occurred installing a bundle. at...

I cannot update the Payment status of an Order through PATCH request

legacy Troubleshooting

Issue Order Payment status does not change after sending a PATCH request, for example: { "paymentStatus": 1 } Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed...

The Look and Feel Configuration is not accessible for Remote Apps

legacy Troubleshooting

Issue After creating and deploying a Remote App onto a Widget Page, the Look and Feel configuration for the deployed app is not accessible (as seen in the following image): Environment Liferay DXP 7.4 Resolution Upgrade...

SchedulerEngineHelper changes

legacy How To

Issue The register() and unregister() methods have been removed from SchedulerEngineHelper therefore you might encounter some issues in your code after you upgrade to a recent version Environment Liferay DXP 7.4...

Can we set different instance configurations on sites?

legacy

Issue Can we have different instance level settings like One-Time-Password or Multi-Factor Authentication configurations applied on different sites in the same virtual instance? Environment DXP 7.3+ Resolution The...

Is API versioning supported in Liferay headless Framework

legacy

Issue Is API versioning supported in Liferay headless Framework? Environment Liferay DXP 7.3 Resolution API versioning is supported in Liferay Headless Framework. As an example, there're two versions of the...

ERROR: aggregate functions are not allowed in UPDATE Position: 54 when upgrading a PostgreSQL database

legacy Troubleshooting

Issue During the upgrade progress to 7.4 a fatal error occurs in process com.liferay.portal.upgrade.v7_4_x.UpgradeCompanyId: INFO [main][UpgradeProcess:145] Failed upgrade process...

Cannot install Liferay Push on DXP 7.0

legacy Troubleshooting

Issue Trying to install Liferay Push from Apps > Store Getting the error that it failed to complete and in the logs you get: Caused by: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG validation failed...

Non-Liferay Users Cannot Use Their Domain in Setup Wizard

legacy Troubleshooting

Issue We just ran a fresh install of Liferay and are seeing the following error in the logs: WARN [http-nio-8080-exec-5][PortalImpl:6760] null java.lang.IllegalStateException: Unable to get default company ID ...

Upgrade Error DDM Forms Replacing Polls

legacy Troubleshooting

Issue We are running an upgrade from Liferay 7.0 to 7.4 and observing the following error in the log: WARN [main][BasePortletIdUpgradeProcess:511] null com.liferay.portal.kernel.log.LogSanitizerException:...

Unable to use /expandovalue/get-data method

legacy Troubleshooting

Issue When using the JSON Web Service API, to get the values for multiple column names, we find that filling the columnNames field on get-data Method does not yield any of the expected data. Any values input into the...

Disabling jQuery breaks Control Panel and Login Portlet

legacy

Issue After disabling jQuery in DXP 7.2, it is no longer possible to close the control panel, expand the "Users" and other sections, and the login portlet breaks as well, resulting in reduced portal...

"No primary key column found for AssetEntry" errors when upgrading from 7.2 to 7.4

legacy Troubleshooting

Issue After running the upgrade process from 7.2 to 7.4, the following error message is observed in the upgrade logs: 2023-03-31 21:42:50.514 ERROR [main][DBUpgrader:79] null...

Application Servers supported for DXP 7.4

legacy

Issue The documentation page https://learn.liferay.com/en/w/dxp/installation-and-upgrades/maintaining-a-liferay-installation/updating-liferay uses Tomcat as the exemplified Application Server....

License Key CPU count on containers

legacy Troubleshooting

Issue The container views the total cores of the Host and gives an error that the CPU count has been surpassed when deploying Liferay on a containerized solution, having licensing for a specific amount of...

Calling OSGI Service in fragments

legacy How To

Issue Is there an option/API available to call OSGI Services directly in fragments like it's possible using serviceUtil and staticUtil? Environment DXP 7.4 Resolution Yes, you can obtain this by...

Template to be part of VCS

legacy How To

Issue We are using Github as VCS for our modules and themes code. Structure and Template changes are done manually on the server and they are moved to next server either by export-import or we have to again make the...

Styles Panel styles does not apply to OOTB widgets when Publishing the page

legacy Troubleshooting

Issue When making changes to the Styles Panel (such as changing the background color of a Widget on a content page), the changes are not applied after publishing the page (In the view-source, CSS classes and styles are...

Cannot access source code on configuration mails with ckEditor

legacy Troubleshooting

Issue When try to put a source code on the configuration email, after save, the CKeditor shown an empty code. Environment Liferay DXP 7.4 U72 until the U75. Resolution Upgrade to Liferay DXP 7.4 Update 76 or...

Unable to install any patch or hotfix on DXP

legacy Troubleshooting

Issue Even after trying with a vanilla instance and restarting the server, the user was unable to install a patch or hotfix. Environment Liferay DXP [all versions ] Resolution The above issue also might happen when...

PostgreSQL timezone

legacy

Issue The time zone of PostgreSQL is set as UTC. ・Is there any recommended setting for Liferay? ・Is there any issue for Liferay if TimeZone is set to UTC? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP...

Overriding Gradle default settings and downloading files from a local repository using IntelliJ

legacy Troubleshooting

Issue Downloading files from the default Liferay repository is not possible due to firewall settings while using IntelliJ. How to change the default Gradle settings for the repositories and use a local one...

FrameworkEvent ERROR when deploying Liferay to WebSphere

legacy Troubleshooting

Issue After an upgrade from 7.4 U69 to U73, the following errors are seen when deploying Liferay to WebSphere: ERROR [Framework Event Dispatcher: Equinox Container:...

Model Listener cannot record an occurrence for user assignment in a password policy

legacy Troubleshooting

Issue Unable to record audit records using the add association method in either the user listener or the password policy model listener when a user gets assigned to a password policy. Environment DXP 7.4...

API versioning in Liferay Headless

legacy

Issue Does Liferay Headless framework support API versioning? Environment DXP 7.3 Resolution Liferay Headless framework does support API versioning. With the combination of this GitHub...

React widgets take more than 10 seconds to load on page

legacy Troubleshooting

Issue React widgets that have files caching in the browser take 10+ seconds to load. Environment DXP 7.3 Resolution Using Webpack instead of NPM Bundler may help with this performance issue. Having only...

Can't enable Xuggler in DXP

legacy Troubleshooting

Issue The "enabled" checkbox for Xuggler does not appear after properly following the official documentation containing the steps to enable it. Environment DXP 7.3 Resolution Please note that every time...

Is Liferay Portal 6.2 compatible with CentOS 8.6?

legacy

Issue Is Liferay Portal 6.2 compatible with CentOS 8.6? Environment Portal 6.2 Resolution CentOS 8.6 version is not tested and certified with Liferay 6.2. The supported configurations are only those...

How to generate a sustainable Maven project?

legacy Troubleshooting

Issue When creating a workspace using Maven, it is given a limited number of versions, so how to solve this in order to create a sustainable Maven project? Environment DXP 7.4 Resolution The properties in...

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