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Lodash Security Vulnerability in Theme Dependencies
legacy
authorEmailAddress: michael.warren.young@liferay.com, authorName: Michael Warren Young, content: Issue In the Liferay theme dependencies, Lodash versions 3.10.1 and below are used extensively as dependencies throughout. Versions of Lodash prior to 4.17.5 suffer from a security risk: CVE-2018-3721...
Total Number of Index Limit Error in Elasticsearch
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authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue When new contents are created or updated in Liferay, they are not being added to the Elasticsearch index (they will not be displayed on the search results) If you check the log Liferay log file you will get this...
Show Multiple Layers of Menus Using Display Templates
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authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Description The Navigation Menu widget lets you add navigation wherever you need it. You can place the widget on a page and then select a menu and style for the menu you are displaying. This widget provides a template List...
Generating SAML Metadata with HTTPS
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: Issue This article documents how to generate a SAML metadata XML file that also has HTTPS enabled. Environment Liferay Portal 6.2, DXP 7.0, DXP 7.1 Any web server  Resolution In order to generate a SAML metadata.xml...
Knowledge Base File Uploads Cannot be Restricted
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Issue In the default Liferay portal, we have a property called dl.file.extensions= or (OSGi configuration properties in 7.1) that allows administrators to restrict the types of files that may be uploaded....
HTMLアンカーを使う
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: , knowledgeArticleType: , legacy: true, name: HTMLアンカーを使う, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: HTMLアンカーを使う
Known Issue: Classic Theme Favicon Always Displayed When Using Microsoft IE11
legacy
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-88702. In IE11, after navigating to a website page, the favicon will always be shown as the classic...
How do we enable GDPR for Liferay products?
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authorEmailAddress: nathan.roberts@liferay.com, authorName: Nathan Roberts, content: Issue General Data Protection Regulation (GDPR) went into effect on May 25, 2018 Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It’s ultimately your responsibility to assess...
Managing Message Boards Categories and Threads Permissions
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article sets forth the permissions rules for managing Message Boards Categories and Threads. One question is whether the system is granular enough to allow users to delete only category threads for which category...
Patching Tool 2.0.11
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Published: March 05, 2019 The Patching Tool 2.0.11 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1 which includes fixes and minor updates. Release...
Why are user accounts shared when I have multiple LDAP servers configured?
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authorEmailAddress: nathan.roberts@liferay.com, authorName: Nathan Roberts, content: Issue When a Liferay DXP bundle is configured to communicate with two or more LDAP servers there can be issues with user importing and users logging in. Example: If Liferay DXP is communicating with two LDAP...
Troubleshooting Service Builder Blob Compile Issues
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: Issue Service builder with Blob and compound primary key throws compilation error. The console errors might look like this: [javac]...
Removing Older Elasticsearch Plugins Needed for Successful Upgrade to ES 6.1
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: Issue It was discovered that older versions of the Elasticsearch plugin can interfere whenever administrators are deploying the latest version. The use case: Administrators are deploying the latest Elasticsearch 6.1...
Custom portlet with ICEfaces integration stops working in DXP Fix Pack de-33
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authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue After updating from de-32 to de-33, why is my...
Understanding WebDAV Upload Permissions
legacy
authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...
Updated Email Addresses in LDAP are not Imported to Liferay DXP 7.0
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: Issue This article documents a product limitation and a possible workaround for importing a user whose email address was updated in LDAP into a Liferay DXP instance. Environment Liferay DXP  LDAP server Resolution This...
Patch Installation Slowdown Due to Windows Security
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authorEmailAddress: gergely.szaz@liferay.com, authorName: Gergely Száz, content: Issue When Patching Tool is run on a Windows machine, Windows Security can slow down the patch installation drastically due to the large amount of file operations being performed. Resolution If you experience extreme...
Receiving email notifications for updated, added, or moved web content
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authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue Why can't I receive email notifications for Updated, Added, or Moved web content assets? My mail server is set up correctly and I am getting the Web Content Review notifications without issue. Environment DXP...
Resolving Static Asset Publisher Rendering Errors in Custom Layout Templates
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authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue There is a known issue (as documented in LPS-88239) encountered when using a custom Layout Template that implements a static Asset Publisher. Instead of rendering properly, a NoSuchPortletPreferencesException...
Activation Keys FAQ for Liferay DXP and Liferay Commerce
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: What are the different types of activation keys? How do I obtain an .xml activation key for my Liferay DXP instance? What information do I need to provide to request an activation key?...
Using MS ADFS & Liferay SAML Integration
legacy
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Does Liferay DXP use WebDAV HTTP methods?
legacy
authorEmailAddress: nathan.roberts@liferay.com, authorName: Nathan Roberts, content: Issue Our security team wants to restrict the HTTP methods that are allowed through our firewall. Does Liferay DXP use WebDAV HTTP methods such as: PROPFIND, PROPPATCH, MKCOL, COPY, MOVE, LOCK, UNLOCK Environment...
Expired Articles Are Still Showing up in the Live Site After Publishing
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue If you schedule an article to be expired on a certain date and time, after publishing the article to the live site you may find the article is not expired. There are a few possible reasons for this behavior described...
Known Issue: Modification Dates of All the Versions of a Web Content are Updated After Expiring it
legacy
authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: This article documents a known issue related to the modified dates of Web Content versions. Issue Expiring a Web Content when System Setting Expire All Article Versions Enabled is checked, will update the modified...
Elasticsearch Connector Configuration: Reference
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authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Known Issue: Drag and Drop Pages Under Link to URL Type Pages is Working, But the Configuration is Not Saved
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue When you drag and drop pages under Link to URL type pages, it appears as if the structure changes, but after refreshing the browser, the page order is not saved. Resolution This is a known issue, and the reason that...
KCS Article Quick Reference Guide
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authorEmailAddress: jay.lee@liferay.com, authorName: Jay Lee, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. This is a quick reference guide for writing KCS articles on...
A Liferay Cloud hosted website won't redirect https://mydomain to https://www.mydomain
legacy
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When opening a Liferay Cloud hosted website without the www part in the URL, the redirection to the site with the www part in it will not happen. Example: https://mydomain.com will not redirect to...
How do I remove items from the User Personal Bar without customizing it?
legacy
authorEmailAddress: michael.warren.young@liferay.com, authorName: Michael Warren Young, content: Issue There are items in the User Personal Bar by default that we aren't using or don't want users to access. We want to remove these items without creating a custom module. Environment Liferay DXP...
Unable to use the Action button under Sites
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authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The...
Unable to render forms in custom portlet anymore
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue You have some custom code (e.g. a portlet) which programmatically renders a form But after a patch level upgrade, this does not work anymore, the form is not rendered Environment DXP 7.2 Resolution It might be that...
Using data providers to populate states based on their country
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and...
Allow users to get accurate search results for public page content when using the common search functionality
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were...
Accurate search results for public page content after configuring 'Remote Staging'
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue No results found after publishing changes to live Steps to reproduce:  Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic...
Huawei devices and Liferay Push notifications
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authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue Liferay Push uses Firebase Cloud Messaging. Firebase Cloud Messaging will not send notifications to devices that don't have Google Services running on them. As of May 16, 2019, Google Services cannot run on...
Custom Category in Breadcrumb
legacy
authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue Trying to add an entry in Liferay Breadcrumb in the custom portlet.  Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this functionality,...
New Virtual Instance cannot be created if "passwords.default.policy.check.syntax=" is set to true
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authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue If I set passwords.default.policy.check.syntax=true in my portal-ext.properties file, I cannot create a New Virtual Instance I get an error in the logs: ERROR...
Unable to preview images when selecting images in Web Content image field
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authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue Unable to preview images when selecting images in Web Content image field. Environment Liferay DXP 7.1 Resolution There is a possibility the issue is caused by the missing configuration on the Adaptive Media page....
Only deleting pages from Staging to Remote Live
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authorEmailAddress: katlyn.lee@liferay.com, authorName: Katlyn Lee, content: Issue I want to be able to delete pages on my Remote Live site without publishing any other changes or content from Staging to Remote Live. Environment Liferay DXP Resolution After deleting the respective pages from the...
How Do I Change Where Documents are Stored When Uploaded Through the Forms Upload Field?
legacy
authorEmailAddress: madeleine.clay@liferay.com, authorName: Madeleine Clay, content: Issue As an administrator, I would like to make the files uploaded by one user through the forms upload field hidden from other users, but I don't see a way to restrict view permissions to the Document Library...
Disabling embedded Elasticsearch in DXP 7.3
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authorEmailAddress: amit.tiwari@liferay.com, authorName: Amit Tiwari, content: Issue How to disable the Embedded Elastic Search? Environment Liferay DXP 7.3 Resolution Please refer to the steps below: Create a configuration file...
Uploading Images through Web Content disappear after upgrade
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authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue When uploading images using the image field in a web content structure, the images do not appear in the documents and media portlet. After running the upgrade to Liferay DXP 7.3 from a prior version of Liferay,...
Control Panel Menu is displaying for all users
legacy
authorEmailAddress: michael.warren.young@liferay.com, authorName: Michael Warren Young, content: Issue All authenticated users are seeing the Control Panel displayed on the left-hand side of the screen Environment Liferay DXP Resolution Display of the control panel is controlled by the permission...
Unable to download files bigger than 1GB: "upstream prematurely closed connection while reading upstream"
legacy
authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: Issue You can not download big files from the Liferay DXP, in general you can have problems with files bigger than 1 GB, as commonly are some LAR files. There is an error in the webserver service's log file similar...
Number of unknown visitors is lower for past months than it was before in Analytics Cloud
legacy
authorEmailAddress: gustavo.vasconcelos@liferay.com, authorName: Gustavo Vasconcelos, content: Issue When accessing data from past months, we noticed that the number of unknown visitors is smaller that what it previously was, and keeps getting smaller when I consult the same past month over and...
Your browser doesn‘t support pasting with the toolbar button or context menu option
legacy
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When trying to paste content from the clipboard into the CKEditor through the "Paste as plain text" button on Google Chrome or Mozilla Firefox, you'll receive the message: Environment Liferay DXP 7.2+...
How to identify the fixes included in a hotfix
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authorEmailAddress: katlyn.lee@liferay.com, authorName: Katlyn Lee, content: Issue I want to be able to know what fixes are included in my hotfix. Environment Liferay Portal Liferay DXP Resolution The hotfix ZIP archive contains a file called fixpack_documentation.xml. All the fixes included in...
Values of hidden form fields are not saved/submitted anymore
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue After installing dxp-18 (DXP 7.1) or dxp-2 (DXP 7.2), values we have in form fields hidden through rules show empty after submitting the form, when viewing the form entries. Environment DXP 7.1 DXP 7.2 Resolution...
Unable to initialize Elasticsearch cluster, health status is in RED
legacy
authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: Issue When the search cluster is in RED, this results in the Liferay service (DXP) not starting or starting without search capability. A RED status usually means that the search cluster has an inconsistent status...
Users without Admin role cannot initiate SSO on the SP when using expando fields
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authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue When using expando field as "Name Identifier Attribute Name=expando:concurid", user without Administrator role can not initiate SSO. Steps to reproduce: On IdP end Add a custom field 'field1' for user.  Go to SAML...
Additional JavaMail properties not being considered in mail server configuration
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authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue JavaMail properties defined in the field Manually specify additional JavaMail properties to override the above configuration are not being considered. Environment Liferay 7.0+ Resolution Each property should...
Service keeps on restarting
legacy
authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on...
CDN Server location for Liferay Cloud
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authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue Where are the CDN server locations? Environment Liferay Cloud Resolution CDN available in Liferay Cloud is provided by Google Cloud Platform (GCP). Please check the GCP's CDN location for more...
Workflow is not getting triggered on a custom entity
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authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR...
Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown
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authorEmailAddress: jorge.garcia@liferay.com, authorName: Jorge García Jiménez, content: Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings ->...
Why does my instance have a default@liferay.com user?
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authorEmailAddress: katlyn.lee@liferay.com, authorName: Katlyn Lee, content: Issue I see a default@liferay.com user in my database. What is the purpose of this default user? If you have a virtual instance is configured, you may see another default user with the configured mail domain (i.e....
Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2
legacy
authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade...
Solr Error when searching for Users or Organizations
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authorEmailAddress: katlyn.lee@liferay.com, authorName: Katlyn Lee, content: Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN  [http-nio-8080-exec-5][ProxyMessageListener:86]...
How to change the HTTP port for Sidecar Elasticsearch 7
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authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Need to run two or more instances of Liferay with Elasticsearch Sidecar locally. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The default HTTP port in Sidecar mode is 9201   If two or more 7.3 or...
How to locate document in the directory when using Advanced File System Store
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authorEmailAddress: katlyn.lee@liferay.com, authorName: Katlyn Lee, content: Issue I want to find where a document is located in the file system when using Advanced File System Store. Environment Liferay DXP connected to Advanced File System Store Resolution Documents that are not nested under a...