Direct link downloads are not tracked
How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!
While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.
Legacy Article
You are viewing an article from our legacy "FastTrack"
publication program, made available for informational purposes. Articles
in this program were published without a requirement for independent
editing or verification and are provided"as is" without
guarantee.
Before using any information from this article, independently verify its
suitability for your situation and project.
Issue
- There is a web content article with a direct link to a document/asset in our Liferay instance. After clicking on it, and visiting the Assets > Documents and Media tab, the downloaded document is not visible.
Resolution
- This is the expected behavior. Analytics Cloud receives the message if it is sent from the Liferay instance. Currently, for assets, the tracking data is sent if the OOTB Download button is used (see this article for further information).
-
Direct links can be called from anywhere, and it cannot be expected just by using a link the
kind of data that should be sent to Analytics Cloud.
- In order to change this, you need to add the HTML properties and create your own JavaScript code to run when the link is clicked that will send the properties to Analytics Cloud.
Did this article resolve your issue ?