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The dependency versions are not removed by Liferay Upgrade Planner

Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...

How can we track the complete details of the login history of any user from Liferay Database?

legacy How To

Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...

Users are not visible until reindexing

legacy Troubleshooting

Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...

Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1

legacy Troubleshooting

Issue When I try to set the value in portal-ext.properties: com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error: "The file content_1309-20190510167.lar...

Why can default users access a Sites page on the Control Panel?

legacy Troubleshooting

Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Is folder subscription available in knowledge base management ?

legacy How To

Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...

Preview is not generated for .pptx files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...

Unable to Submit Form through IE.

legacy Troubleshooting

Issue When submitting the form from IE browser the below error is received "The selected form no longer exists." Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...

Liferay DXP Searching & Indexing FAQ

legacy

This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full...

Users which are deleted from Active Directory are present in the Liferay Portal

legacy

Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0 Resolution This is the intended behaviour of Liferay Portal....

Patching Tool Separate Command

legacy How To

Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...

What is a Slim Bundle?

legacy

Starting in September of 2019 there will be an additional option to download “Slim Bundles”. Slim Bundles will be released for every fix pack and every service pack. Please note that...

Patching a Slim Bundle

legacy Troubleshooting

Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...

How to disable Liferay Commerce from accessing currency update service

legacy How To

Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...

Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420

legacy Troubleshooting

Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...

How do I re-subscribe to Help Center announcements after opting out?

legacy How To

Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Gradle builds failing to complete

legacy Troubleshooting

Issue When using Gradle my builds are failing to complete Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...

Why does logging in with a new user create two '\home' entries in the database?

legacy How To

Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...

Store documents in a database

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

What does the "Expired" filter do in Web Content?

legacy

Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...

Change the Sitemap format in Liferay DXP

legacy How To

Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead?...

Resolving errors when using Liferay JSON Web Service to do the searching

legacy Troubleshooting

Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute...

How to hide the title of a portlet on DXP

legacy How To

Issue On Liferay Portal 6.2 EE, if one would like to make the title of a portlet non-visible, an easy way is to set an empty string ('') as title. Although, on DXP (7.0 and above) it is no longer possible, hence if...

How can I keep a web page out of Google's crawler?

legacy How To

Issue I don't want some pages to be crawled by Google and display in the search result. Environment DXP 7.0, DXP 7.1, DXP 7.2 Resolution You can prevent a page from appearing in Google Search by including a noindex meta tag...

Should we reindex all search indexes on a regular basis?

legacy

Issue Should we reindex all search indexes as a regular maintenance task? If so, how often should we complete it? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It is not necessary to perform...

LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)

legacy Troubleshooting

Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR...

How to resolve Dev Studio "Could not create DXP download token" installation errors

legacy Troubleshooting

Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are...

Can I change the default Control Menu position to closed?

legacy How To

Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations...

Are Fix Packs cumulative?

legacy

Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...

Conversion process fails in Adaptive Media

legacy Troubleshooting

Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...

LPKGVerifyException is reported when upgrading to LCS client 6.0.0

legacy Troubleshooting

Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context...

Incorrect Metadata in Document & Media

legacy Troubleshooting

Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...

Search Result Widget does not populate Products associated with Category Content

legacy Troubleshooting

Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e....

Unable to handle SAML Request

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console: ERROR...

Method to diff two Liferay Fix Packs

legacy How To

Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2 DXP 7.1 DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...

Authentication through LDAP when SAML is enabled

legacy Troubleshooting

Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the...

How to simulate a remote staging environment with one portal

legacy How To

Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...

Change of context between themes is not working as expected

legacy Troubleshooting

Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...

LDAP users are able to login with Default User Password

legacy

Issue Users from LDAP are able to login with the value which is defined in "Default User Password" field under the LDAP import/export settings. Environment Liferay DXP 7.0 Resolution Liferay will allow the...

How can I create custom form rules?

legacy

Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...

LCS Connection Grace Period Message Displayed to Liferay DXP Users

legacy How To

A warning message will be displayed when a Liferay DXP instance, activated through Liferay Connected Services, loses it's connection for more than 1 hour. This is the connection grace period message that informs...

[LES] Issues reinstalling Liferay Connector to X-Pack Security

legacy How To

Issue I'm having issues reinstalling X-Pack Security How do I reinstall X-Pack Security? Environment DXP 7.2 DXP 7.1 DXP 7.0 + Fix Pack 54 onwards (de-54) Resolution To Install Add Liferay Connector to X-Pack...

Pagination not working

legacy Troubleshooting

Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss...

Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode

legacy Troubleshooting

Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the...

Published web contents are not visible to users - DXP 7.1 - 7.4

Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web...

Asset Publisher does not display Web Content Article

legacy Troubleshooting

Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution...

Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2

legacy Troubleshooting

Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order...

CSRF (p_auth) token is not included in portlet ResourceURLs

legacy

Issue p_auth token is not included in the resourceURL. Environment Liferay DXP Liferay 6.2 EE Resolution ResourceURLs (resource serving phase) was introduced in Portlet 2.0 to be able to serve resources (images, etc...)...

Web content is not shown with the ADT in Asset Publisher

legacy

Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc,...

Resources Importer runs twice and will not update all structures and templates

legacy Troubleshooting

Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...

About Friendly URLs for Web Content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Preventing host header attack vulnerabilities

legacy How To

Issue Adjusting the Host header in the request can impact page rendering, redirections, and other server-side behaviors. This manipulation could potentially lead to Cross-Site Scripting (XSS) for example. Environment...

Scheduled web content is not published on time - DXP 7.0

Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check...

[LES] How to reinstall Liferay Connector to X-Pack Security

legacy How To

Issue How can I reinstall x-pack security? Environment DXP 7.2 DXP 7.1 DXP 7.0 + Fix Pack 54 onward (de-54) Resolution When we uninstall X-Pack security, an entry is added to Bundle Blacklist at this...

How can I configure or customize the look and content of email notifications sent after a form entry has been submitted?

legacy How To

Issue I am using Liferay Forms' native email notification I would like to change the content and appearance of this email. Image: Liferay native email notification Environment Liferay DXP 7.0+ Resolution Currently,...

Antisamy - Document description field not sanitized

legacy

Issue While the title of a document cannot contain a tag or script in the description section tags and scripts can be published. Environment Liferay DXP 7.0 Resolution The AntiSamy module filters on specific...

Unable to select other sites as scope in the Asset Publisher's configuration

legacy Troubleshooting

Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

How to reproduce https:// problems on localhost

legacy How To

Issue If we are using https protocol the related use cases are hard to proof on localhost Environment Liferay DXP 7.0 Liferay DXP 7.1 Use Firefox (Firefox is recommended, as Chrome does not allow self-signed...

Impact of deleting/cleaning up 'pg_largeobject' table on the Portal

legacy How To

Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...