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Data Sets are not working after upgrading to 2025.q1.4-lts where the feature is released

Issue I upgraded from 2024.q4.7 to 2025.q1.4-lts. After the upgrade, we encountered issues with Data Sets. In 2024.q4.7 I was using datasets as beta but as in 2025.q1.4 its released. I have enabled Root Objects and...

Delete commerce orders from the database

legacy Troubleshooting

Issue There is an inconsistency in commerce orders between the Portal and Database. That means there are more number of orders than the number of orders in the Portal. Is there any script that can delete all...

Liferay IDE: Resolving 'Unable to make field private' errors with JDK 21

Troubleshooting

Issue I'm encountering java.lang.reflect.InaccessibleObjectException: Unable to make field private ... accessible errors when starting Liferay from the Liferay IDE plugin within the Eclipse IDE with JDK 21....

Block access of com_liferay_login_web_portlet_LoginPortlet

legacy Troubleshooting

Issue There is a security vulnerability found wherein someone can create a page after being able to login through com_liferay_login_web_portlet_LoginPortlet. Therefore, how to block access of...

Unauthorized modification in Open Order Status

legacy Troubleshooting

Issue The user who doesn't have the permission of 'Manage Order' is still able to update the order from an "Open" status to a "Quote Requested" status. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...

The package.json and config.js files are accessible via URLs

legacy

Issue Observed potential security vulnerabilities where the package.json and config.js files expose sensitive information like file paths, testing configurations, dependencies with versions, build scripts,...

CKEditor Customizations Not Applying to Translations or Forms

Troubleshooting

Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel...

How to decouple User and Email notifications?

legacy

Issue The user wishes to decouple User and Email notifications. Environment Liferay Quarterly Release Resolution The email and user notifications are tied together in the system. There is no option to...

"Tablet Landscape" display device is not available in Page Edit Mode

legacy

Issue While page editing, only four viewports are visible: Desktop () Tablet () (Portrait) Landscape phone () Portrait Phone () But, the "Tablet Landscape" viewport is missing/not available. Environment Liferay DXP...

Freemarker templates escape HTML content in Text fields after migrating from Liferay DXP 7.3 to 2025.Q1

Troubleshooting

Issue After migrating from Liferay DXP 7.3 to 2025.Q1, HTML content within web content "Text" fields is no longer interpreted by Freemarker templates using ${field.getData()}. It is displayed as...

How to Configure PaaS to Push Metrics to Dynatrace Account

How To

Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json ...

Finding your Liferay Cloud location via egress IP address

How To

Issue The ingress IP address of our Liferay Cloud instance shows a different location than expected. Environment Liferay PaaS Resolution The ingress IP address does not reflect the actual location of the specific...

Full Day Event Overlaps Two Days in Calendar Month View

legacy How To

Issue When creating an all-day event that spans from 12:00 AM on one day to 12:00 AM on the next day, the event appears on both days in the calendar month view. Expected behavior is for the event to only be visible on...

The "Menu Display" text appears in the Navigation Menu widget

Troubleshooting

Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...

Content lost when changing language during creation

Troubleshooting

Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open...

Translatable fields display empty after deleting field translation instead default translation

Troubleshooting

Issue When adding content to a translatable field in a structure and subsequently deleting the content in a secondary language, the field displays as empty in that specific language instead of falling...

How to deploy a custom JAR to the shielded-container-lib directory in my PaaS Environment

How To

Issue I would like to know how to deploy a custom JAR to the shielded-container-lib directory of Tomcat in my PaaS environment. Environment Liferay PaaS Resolution Follow these steps: In your Liferay Workspace,...

Liferay and CVE-2025-24813

legacy

Issue Does Liferay DXP have the vulnerability CVE-2025-24813? Environment Liferay DXP Quarterly Releases 2025.Q1 Resolution Liferay bundles and docker images are not affected due to the attribute...

Can Layouts Be Dynamically Assigned to Object Entries Based on Experience (e.g., User Role)?

Issue I’ve created an Object named TestObject and added two layouts: Test Layout 1 and Test Layout 2 in the Site Builder → Pages section. Behavior observed: If no layout is marked as default, the system uses the...

Discrepancy in Batch Behavior: headless-commerce-admin-account vs. headless-admin-user

legacy How To

Issue We’ve encountered a discrepancy in how batch operations work for Accounts between the headless-commerce-admin-account API (now deprecated) and the newer headless-admin-user API. Previous Behavior...

Changes to Content Page Template Not Propagated to Pages

Issue After creating a Content Page Template and then creating pages based on that template, any subsequent changes and publishing of the template do not reflect on the pages using the template. Environment...

User did not provide a valid CSRF token Error

Troubleshooting

Issue Portlet Action requests intermittently returning a 403 error code. In the logs the following error message regarding invalid CSRF token gets printed whenever the 403 error is thrown. "User [user_id] did not provide...

Automatic Fragment Propagation and Liferay startup time

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Customers with a large number of Content Pages extensively...

How to run the Liferay PaaS webserver service locally to test configuration changes

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: Liferay Support does not recommend or endorse specific...

Uncaught TypeError: Liferay.Notification is not a constructor

Troubleshooting

Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...

"Could not resolve value from secret references" error deploying build in PaaS

Troubleshooting

Issue When deploying a build in my Liferay Cloud PaaS environment, the build process fails and returns the following error message: Some error has happened during the build. Try again. [{"message":"Could not...

Client Extension Build Fails Due to Unresolved Dependency

legacy Troubleshooting

Issue When building a Client Extension of type jsImportMapsEntry, the build fails if the Client Extension depends on another Client Extension, because the build cannot resolve the dependency. Environment Liferay DXP...

How can I disable the Commerce Wish List creation

How To

Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...

Monotype Font Licensing

Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal? Environment Liferay DXP 7.4 Resolution...

Limit the languages displayed in the translation selector for object fields

Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...

Filtering Products by Category via API

legacy Troubleshooting

Issue I need to display related products on a product details page, filtered by a specific category. Attempts to filter products by category using an Information Template and API calls with...

Implementing strict rules for virtual hosts and friendly URLs

legacy Troubleshooting

Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...

Email Address Validation for Forgot Password

Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to...

Sorting Structures by Name in Liferay DXP

Troubleshooting How To

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...

"Inconsistent patch level detected" error occured in the logs

Troubleshooting

Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...

Migration Guidelines from Cloud Stack Version 4.x to 5.x

legacy How To

Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...

Sending Individual Emails for Workflow Notifications

How To

Background In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. Objective The goal is to send individual emails to each of the...

ClayDatePicker making everything inaccessible

legacy Troubleshooting

Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element. Steps to reproduce: Click on Date Picker Field Click on year dropdown within the Date Picker Without...

Hotfix created for 2025.Q1.X won't install

legacy Troubleshooting

Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...

Structures showing as 'Not Translated' after upgrading to 7.4+

legacy Troubleshooting

Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...

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