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Issue How to add the custom CSS on a page Environment Liferay DXP 7.4 Resolution CSS editor is where users are able to add custom CSS code to the Page. To add the custom CSS, the following steps can be taken:...

English (Australia) is not an available localization on a Liferay SaaS instance

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue English (Australia) is not an available localization on a Liferay...

Accessibility Menu option available in Liferay

legacy How To

Issue How to enable the accessibility menu on the portal Environment Liferay DXP 7.4 Resolution To make it easier for the user to enable certain accessibility properties. Users can access the accessibility menu...

Forms upload for guests are not working after changing the mail domain in Instance Settings

legacy Troubleshooting

Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...

New User cannot log in to Cloud Console - The invitation link is invalid or expired

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Invited a new Admin User to access the Cloud Console When the...

How to configure Google Merchant

legacy

Issue In Global Menu → Control Panel → CONFIGURATION → System Settings → COMMERCE there is the Google Merchant option with two configurations: Product Definition System Configuration SFTP Upload Configuration I...

Test cases bundled in jar using the "react-select" dependency resulting in deployment error

legacy Troubleshooting

Issue Deployment of a jar that includes "react-select" as a dependency in package.json may fail due to test cases that were bundled as part of the build process, in particular...

Updated Portal Property Default Values for Virtual Hosts

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Virtual Host defaults were changed from a wildcard value to...

Unable to access the data from asset that is going through the workflow process

legacy Troubleshooting

Issue When running a workflow instance that contains client extensions, users need information from the specific asset version that is going through the workflow process to run the workflow process logic inside...

Does having a script in a button fragment qualify as a potential XSS vulnerability?

legacy

Issue We can put a Javascript code in the Button fragment's URL field, so it can be executed when we click on the button, like javascript:alert(document.cookie) Can that be a vulnerability to Cross Site...

NoSuchUserException in the logs after updating to DXP 7.4 U72

legacy Troubleshooting

Issue We have deleted the default Test user from our environment in the past Now when we updated to U72 and above, we get an exception in our logs during startup:...

Analytics Cloud - Change the additions of multiple organizations for the Segment creation condition

legacy Troubleshooting

Issue When we try to create a new condition using Segments → Create Segment → Dynamic Segment → Organization Attributes → Organization, we find that we can select multiple organizations now. However, when...

How can we access portlet preferences in our custom portlet?

legacy Troubleshooting

Issue We are trying to add a custom Portlet on a page. However, we can't provide it with the portlet preferences by using the javax.portlet.init-param.edit-template property Environment Liferay DXP 7.4...

When moving a web content to another folder, the modification date of the web content is updated

legacy

Issue When moving a web content from a folder to another, the modification date of all versions of the web content are updated. Is this an expected behavior? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution...

Unable to save home page, must use unique friendly url

legacy

Issue Cannot save a public and private page with the same Friendly URL on DXP 7.3. Upon saving you get the following error: Please enter a unique friendly URL. Environment DXP 7.3 Resolution This is an intended...

Disabling expensive queries in Elasticsearch can cause search issues within Liferay

legacy Troubleshooting

Issue By default, Elasticsearch sets search.allow_expensive_queries to true. However, if you set it to false, it can cause issues with not being able to search for any content or Liferay Search Blueprints not...

Site's custom field value is not available in Staging Site

legacy Troubleshooting

Issue When using custom field values, it has been observed that the preview is not available in the Staging Site. The custom field values are only present after publishing the page to Live. Environment DXP 7.4...

DXP 7.4 is not listed when Connecting to Analytics Cloud

legacy

Issue When connecting to Analytics Cloud with DXP 7.4, there is no selection available for this version of Liferay in the "DXP Fix Pack Requirements" pull down menu. Environment Analytics Cloud Resolution The DXP Fix Pack...

NullPointerException when trying to send a Commerce Notification

legacy Troubleshooting

Issue When trying to send a notification using the CommerceNotificationHelper service as below: _commerceNotificationHelper.sendNotifications(commerceOrder.getGroupId(), commerceOrder.getUserId(),...

Some of the common reasons why DXP may need to access the database instead of the cache

legacy Troubleshooting

Issue Why there are so many journalarticle calls in the database rather than in the cache? Environment Liferay DXP [all versions] Resolution A JournalArticle object in the database represents a Web Content Article,...

Resource permission queries

legacy Troubleshooting

Issue When there is a load on the server with 400–500 users, the resource permission queries are getting called in huge amounts. Environment Liferay DXP 7.4 Resolution The observed behavior is a known Liferay DXP...

Will discontinued products added to my order?

legacy Troubleshooting

Issue The product catalog page does not indicate to the user (buyer) if the product is "discontinued" Environment Commerce 4.0 (DXP 7.4) Commerce 3.0 (DXP 7.3) Resolution Replacement Products are available in...

NoSuchResourcePermissionException: occurring while adding the account groups under visibility inside product

legacy Troubleshooting

Issue Steps to reproduce the issue: 1. Start Liferay DXP 7.4. 2. Create a user with the sales agent role and also assign the permissions to view the products, account, and account groups. 3. Create 2-3 account...

Unable to upload the webp images in small image section of blogs

legacy Troubleshooting

Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...

How to improve cases where a Rest Module isn't built?

legacy Troubleshooting

Issue From time to time some Rest Modules are not being built using Gradle. Environment Liferay 7.3 Liferay 7.4 Resolution The common and initial suggestion is always to download and use the latest...

Profile photo is uploaded rotated

legacy Troubleshooting

Issue When we try to upload a specific picture it appears rotated upon upload, but the orientation is fine when viewing it locally. Environment DXP 7.0+ Resolution The root cause of the issue is the metadata of the...

Liferay accepts only fully signed SAML responses. Can this requirement be turned off?

legacy

Issue From a security standpoint, it's a best practice to sign the Response. However, we can switch off this requirement in our other apps. I can understand that Liferay by default requires the complete signature of...

Can a user group member assign the same role to users without having admin privileges?

legacy

Issue How can we allow the members of the user group "editors" to add / remove new users to their group without giving them administrator permissions? I would like the editors to be able to give the editor role to...

Show/hide 3-point menu (⋮) in trash contents

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Issues with Form "Export"

legacy

Issue After one (or more) update of a specific form, the "Export" feature is not always able to export all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts...

Issues with Form "View Entries"

legacy Troubleshooting

Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI...

Set expiration on password reset URL for new accounts

legacy

Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration. Currently, reset password links can be set to expire with the following portal...

Liferay Achieve (LAR) file size limit

legacy

Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is...

Cannot end User impersonation session

legacy Troubleshooting

Issue Create a new user Impersonate it Click on the top-right user's menu and click on the 'Be yourself again' link Expected behavior: The page is displayed for the Admin. Actual behavior: The page is displayed for...

I can't delete a master page because it's being used

legacy Troubleshooting

Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page...

Does CVE-2022-1471 affects DXP 7.4?

legacy Troubleshooting

Issue Our scanner reported that the Liferay DXP image as well as the Elasticsearch image are vulnerable to CVE-2022-1471, which is about an issue with SnakeYaml. Could you please confirm if we have to address this...

How to calculate the correct setting for discovery.zen.minimum_master_nodes?

legacy

Issue What is the best value for thediscovery.zen.minimum_master_nodes property in 3 nodes clustered elastic search environment? Is my calculation correct? My calculation is below for 3 nodes: 3/2 + 1 = 1.5 + 1 = 2.5...

How to check if a certain fix has been released in an official Update version?

legacy How To

Issue In the past I have received a fix from Liferay through a hotfix, which works fine I'd like to know when or how to check if this code fix is included in your future docker image update/upgrade version of liferay....

How to make Global Web Content default to selecting images from the Global image library

legacy Troubleshooting

Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global...

Enable TLS 1.2 with Java 7 for Apache Tomcat

legacy Troubleshooting

Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1: Upgrade, JDK 7u131 or later on your Java environment, where...

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