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Can we get the Info panel visible in search results when selecting a specific Web Content?
legacy
Issue When you go to Web Content, the Info Panel is visible on the top right corner. It is also visible when you select a specific Web Content and gives you valuable information. However, when you perform a search, the...
Automated third-party translations: Translation Usage Metrics / Analytics
legacy
Issue We would like to see more translation usage metrics or analytics about our translations when they are translated using third-party tools. For example, seeing the number of words displayed would be useful. Is this...
Third-party translation engine: is it possible to generate translations tailored to a specific brand tone?
legacy
Issue If using a third-party translation engine, does Liferay provide options to generate translations tailored to a specific brand tone? Environment Liferay DXP 7.4+ Liferay Quarterly Release Resolution Currently,...
Rest API filter by custom expando field: A property used in the filter criteria is not supported
legacy Troubleshooting
Issue How do I filter accounts by custom field with Rest APi? I'm on 2024.q3.9, fp3, and I have added a custom field to account (From Control Panel --> Custom Fields --> Account Entry) Name: Foo Key: foo Data type: text...
Audit Events filtered by date/time are not being exported accurately
legacy Troubleshooting
Issue When using using the Audit Export Feature, filters for date and time are not applied accurately in the resulting CSV file. The exported file may not include entries explicitly requested by the filter. For...
I want to skip OpenID Connect provider selector at sign in if there is only one provider
legacy Troubleshooting
Issue We want to bypass the client selection screen because there is only one OpenID Client to choose.   Environment Quarterly Releases   Resolution There is a Feature Request opened for this which is currently under...
Getting invalid checksum error when building the Liferay Workspace
legacy Troubleshooting
Issue Facing an error when attempting to initialize a Liferay DXP bundle in the user's Liferay workspace. Steps to reproduce: 1. Create a Liferay workspace project. 2. Set the following in gradle.properties:...
Liferay Learn Resources Taglib
legacy Troubleshooting
Issue In recent versions of Liferay, the liferay-learn taglib has been introduced to automatically include links to the official Liferay Learn documentation. This functionality is controlled by the...
Unable to see the add button to create a new language override key
legacy Troubleshooting
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...
Non-Searchable Web Content is appearing in Asset Publisher
legacy How To
Issue Web Content with Searchable option turned off is still showing in Asset Publisher Environment DXP 7.4, DXP 7.3 Resolution Non-Searchable Web Content appearing in Asset Publisher is now the intended behavior for DXP...
Problem with Web content structure field reference
legacy Troubleshooting
Issue Reproduction steps: 1. Create a structure "test-structure" -> add single selection field. 2. Edit the field options and corresponding field references -> Option1 (field reference: "true") and option2...
Optimize the permission inheritance in the Documents and Media portlet
legacy
Issue We would like to create a subfolder that Inherits the parent folder permission.   Environment Liferay DXP 7.3   Resolution To configure Liferay that enables the permission inheritance between parent and...
What character sets are available?
legacy
Issue What character sets are currently available? For customers with accented names (umlaut etc), we want to ensure both systems behave consistently.    Environment Liferay DXP 7.4 Liferay DXP 7.3  ...
Size limit for an integer value
legacy
Issue What is the size limit for an integer value?   Environment Liferay DXP 7.4   Resolution Liferay is written in Java and the Java integer size value is valid for Liferay as well.  Maximum value:2147483647...
Workflow is not triggered for hidden content pages
legacy Troubleshooting
Issue Trigger workflow for hidden content pages is not working Steps to Reproduce: 1) Navigate to Site Menu > Site Builder > Pages 2) Add a blank 3) Navigate to page configuration, set 'Hidden from Navigation Menu...
Product details widget
legacy Troubleshooting
Issue The product details widget is not showing the related tabs (e.g. Full Description, Replacements, Attachments, Specifications, etc.) Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior...
Fragments are no longer accessible due to deleted users
legacy Troubleshooting
Issue The user creates a User with the Administrator role, then impersonates the User and adds a fragment collection to the Global Site. They then deactivate and delete the user. They attempt to create a fragment...
Unable to create directory error
legacy Troubleshooting
Issue The following error appears in the console: ERROR [Start Level: Equinox Container: 10106855-d66b-001d-184e-d6958ecd00e8][comliferayportalstorefilesystem:97]...
How to sort dynamic data list?
legacy
Issue The user has created a dynamic data list such as 'Branch Name,' 'Branch Code,' and so on. And how to sort the list based on the branch code? Environment Liferay DXP 7.2 Resolution Please note: The following...
Allow users to add content based on asset publishers
legacy How To
Issue Require permissions for a user to get an 'Add' option on a specific Asset Publisher. Steps to reproduce: 1) Role-1: User-1 is the Role-1 holder and Role-2: User-2 is the Role-2 holder. 2) Add an Asset...
Cannot manage files uploaded to User Personal Folder (accessible from Web Content Upload field)
legacy How To
Issue Created a Web Content structure using the Upload field When a new Web Content Article is created, two upload tabs are available: User Personal Folder Documents and Media Where can we access and manage files...
"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal
legacy Troubleshooting
Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in...
Cannot get the DDM fields stored in ddmFieldArray Elasticsearch nested field when executing a search from Java code
legacy How To
Issue I am trying to execute a search query to get the DDM fields stored in Elasticsearch of web content but they are not being returned. The same code was working in DXP 7.0, 7.1, and 7.2, returning the DDM fields as...
How can I access to the stored metadata of "Documents and Media" documents?
legacy How To
Issue I am trying to develop a module that manages files and metadata in the Documents and Media Library but I am struggling to interact with the metadata from metadata sets. How can I access the stored metadata of...
Why there is no "Link to page" element when mapping it on a fragment?
legacy Troubleshooting
Issue When we include a "Link to page" field into a structure and we are attempting to map it on a fragment, the "Link to page" field is missing from the list. Environment Liferay DXP 7.1+ Resolution This is...
Is there a way to see a list of content that has been granted specific permissions?
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
CKEditor does not wrap the text in a new line in the same paragraph automatically
legacy How To
Issue Pressing 'Enter' when typing, CKEditor will not wrap the new line in the same paragraph automatically. The editor generates a new line with a <br /> tag instead. Environment Liferay DXP 7.3 Update 5+ Resolution...
If I switch languages in the language portlet, does it also switch the language in the account settings?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Workflow cannot be used with Publications enabled, and vice versa
legacy Troubleshooting
Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR...
Link doesn't work in Knowledge base when a non-standard protocol is chosen.
legacy Troubleshooting
Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3...
Can we add more button types/styles in Fragments?
legacy
Issue Is there a way to change the available options in the button type dropdown? E.g. can we add more button styles to fragments? Environment Liferay DXP 7.3+ Resolution Bootstrap provides several additional button...
How to have a more complete text editor when editing a web content?
legacy How To
Issue Is it possible to have a text editor with more functions than what comes by default in Liferay DXP? Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0   Resolution [DXP 7.3] Add the following property to your file...
How to turn on Debug logging for Patching tool?
legacy Troubleshooting
Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for...
Creating thread dumps in docker/kubernetes based environment
legacy How To
Issue Is there any easy way to generate a thread dump in docker/kubernetes based environment? Environment Liferay Docker images Resolution The official Liferay Docker images are shipped with the thread dump...
Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets
legacy Troubleshooting
Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences...
Are Unique Email Addresses Required for Authentication
legacy
Issue Our company has a few external clients whose users have unique screen names, but all share one email address. This is causing various conflicts such as two users being unable to sign in simultaneously. The error...
Sorting search results by a localizable structure field is wrong when viewing the page in different languages
legacy Troubleshooting
Issue When using the Search Sort widget to order the search results by a structure field, it results in different ordering when viewing the page in different languages. The selected structure field is...
How to set a link to be applied to the whole fragment
legacy How To
Issue Sometimes, the need of establishing a link that applies to the whole fragment arises. The first idea that might come up is usually to use nested editable fields. However, nested editable fields are not...
WARN message that includes frozen indices have been deprecated
legacy
Issue The below WARN message is observed continuously in the Liferay logs    WARN [https-jsse-nio-8443-exec-62][RestClient:65] request [HEAD...
Excluding 3rd party Javascript libraries from loading
legacy How To
Issue How to exclude third-party libraries when they are not needed, such as lodash, headless, API explorer etc. Environment DXP 7.0+ Resolution Control Panel > Configuration > System Settings > Third Party Some of...
Can Users share blogs with emails that are not associated with an internal user?
legacy Troubleshooting
Issue Are internal users able to send these Share Emails to external users? Steps to reproduce: 1) Start a clean bundle of DXP 7.3 2) Set up an SMTP server and connect it with Liferay and verify that email...
' Done button' in the select dialog popup window is not keyboard accessible by pressing Enter key
legacy Troubleshooting
Issue When the 'Done' button is highlighted by the screen reader and 'Enter' is pressed on the keyboard the button is not activated, and nothing happens Steps to reproduce: 1) Content Data > Documents and Media 2)...
Reindex all search indexes programmatically
legacy
Issue How to reindex all search indexes programmatically? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation...
Spellcheck Suggestions retain all original words
legacy Troubleshooting
Issue Reindex all spell check indexes (Control Panel > Search > Reindex all spell check indexes) Create a Basic Web Content with title: Leave out the cash Publish Open the default search...
The screen name cannot be an email address or a reserved word
legacy Troubleshooting
Issue When trying to log in with an Active Directory user, sign-in failed with the below error ERROR [http-nio-8080-exec-9][BaseSamlStrutsAction:59] Screen name test@liferay.com for user 34945 must validate...
Unable to set display page templates for Global Structures in a sub site
legacy Troubleshooting
Issue Since Default Values are not site-scoped, but always share the scope of their Structure, and because Global Structures can't have Display Pages set because there are no pages on the Global site, Global...
Blueprint logger class
legacy How To
Issue How to get additional log information while working with Blueprint  Environment Liferay DXP 7.3 and 7.4 Resolution The generated search request can be retrieved by setting the log level...
The Structure field is rendered incorrectly on template page
legacy Troubleshooting
Issue When the content of a fragment 'select from list' is mapped as a field in a display page template or content page, the rendering contains unexpected characters. Steps to reproduce: 1) Set up a clean instance...
The friendly URL for Web Content is generated without any clean special characters, dots, or slashes
legacy Troubleshooting
Issue When a user creates web content with dots '.', the friendly URL shows the dot. Unlike other special characters such as Spaces, the dot is not replaced. Steps to reproduce: 1. Start the DXP 7.3 2. Navigate to...
The file input reset after changing the document type
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a Document Type. 3. Create a folder in the Documents & Media portlet. 4. Open the created folder and choose a file to upload. 5. Change the document...
Which database table stores the custom field values?
legacy
Issue The user has created some custom fields like 'Role', and 'User Type' inside the user portlet. Which database table contains both user and custom field data together? Steps to follow: 1. Start Liferay DXP...
Custom fields with default values
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
An incomplete form with an object auto-saves multiple records
legacy Troubleshooting
Issue An incomplete form configured with an object auto-saves multiple records under unique IDs.  In the example below, an object 'Questionnaire' is displayed over a 3-page form. Fields on pages 1 & 2 for FormID,...
How to replicate the Elasticsearch data when creating an Active-Passive Liferay environment?
legacy How To
Issue We are creating an Active-Passive Liferay environment, where the Liferay data from the filesystem and database of the active servers are replicated to the passive nodes of an external data center. We also want to...
How to refer to site names, site members, and site roles from the database
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to protect against CVE-2022-41853 vulnerability
legacy Troubleshooting
Issue How can I mitigate vulnerability CVE-2022-41853 regarding Liferay DXP?   Environment Liferay Portal 6.2 EE Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3   Resolution CVE-2022-41853 : This...
Sitemap is not generated properly for the domain in a clustered environment
legacy Troubleshooting
Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior...
Behavior when different Javascript is set in the advanced settings of page and widget pages
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Total Count for Documents and/or Web Content
legacy
Issue We are looking for a way to determine how many web contents and documents are on our Liferay platform. Environment DXP 7.3  DXP 7.4 Resolution Liferay Support is limited in providing a groovy script for this...
How can I fetch a form's entries with API in DXP 7.4?
legacy How To
Issue 1. Get a vanilla 7.4 (latest update) 2. Create a form: form1 3. Put a text field on it: field1 4. Submit the form a couple of times, so that it will have a few entries. Question: how can I retrieve the form entries...