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Make Price Range Facet usable with multiple SKUs
legacy Troubleshooting
Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...
Form is not visible on page before publish to Remote Live
legacy
Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...
Avoid the categories conversion of the Web Content types during the upgrade to 7.0
legacy How To
Description Previous to 7.0, you were able to classify the web content with a type. The types could be specified in the portal-ext.properties, being the next the default types list: # # Set the list of article types....
Which is the correct place for Liferay to automatically display an error message ?
legacy
Issue The error message that appears in a widget whenever the user wants to launch an error, sometimes the message appears at the bottom of the page and others at the top. For example, the same portlet twice in a...
Multiple rich text fields assign the same default value
legacy Troubleshooting
Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a...
Configuring Liferay with Wildfly
legacy How To
Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...
Unable to export users to CSV from some instances
legacy Troubleshooting
Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...
Updating Dynatrace Users
legacy How To
Issue I can't invite or modify the permissions of my team members on our Liferay Cloud-provided Dynatrace tenant.   Environment Liferay Cloud Resolution This behavior is expected. At this time, the only way to add...
Unable to edit form if interface configured in other locale other than English language
legacy Troubleshooting
Issue Unable to edit email in form or save any form if the user configured their interface in other than the English language. Reproduction steps: 1) On clean instance, configuration leaves only 'Spanish' as...
Paragraph field and Rich Text field lose field values in Forms
legacy Troubleshooting
Issue The paragraph field loses its field value when navigating through the Forms Builder, for example: After adding a paragraph field with some text, adding a Rich Text field with a pre-defined value causes the...
Custom Excluded Paths in SPA
legacy How To
Issue So far, it's been possible to disable SPA across an instance, for some portlet or for an individual element. However, having more flexibility to disable SPA has been requested multiple times. What if I want...
Where to place pre-startup scripts in Liferay Workspace
legacy Troubleshooting
Issue We are building Docker images so we run the task "gradle buildDockerImage" to build our image. We would like to know the following: Where do we have to place in our workspace "pre-startup" scripts? We...
Analytics scripts added to a site is displayed on a page
legacy Troubleshooting
Issue When I add analytics scripts in Site Settings, I see that the script is displayed at the top of the page and is not properly added to the site. Environment Liferay DXP 7.0+ Resolution This behavior is reported and...
Liferay Portal stops working after changing the theme to Minium or Speedwell
legacy Troubleshooting
Issue When I changed the Current Theme in the Public Pages settings to Minium, Freemarker errors are thrown and Liferay Portal immediately stops working: ERROR [default task-16][runtime:59] Error executing...
Requirement of blog multi-lingual functionality
legacy
Issue Why isn't the blog multi-lingual where many other asset types are? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Currently, blogs are not multi-lingual (localized) in Liferay. For...
Hidden fields have their values saved with the Form entry
legacy Troubleshooting
Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment...
Error when a file in Sharepoint repository contains special character in title
legacy Troubleshooting
Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...
'Portlet is temporarily unavailable' error for Sharepoint Connection
legacy Troubleshooting
Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...
Native authentication in existing ES setup
legacy
Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...
Unable to perform any document & media related task post updating Upload Request Size field under system settings.
legacy Troubleshooting
Issue Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server...
Child organizations and organization users are displayed in one list in DXP
legacy How To
Issue When I view an organization and the users and child organizations are paginated, I want to be able to view all the child organizations separated from all the users within the organization. Currently, they're in one...
Support between Amazon S3 and Liferay
legacy
Issue What is Amazon S3 and how it can be used with the Liferay? Environment Liferay DXP 7.2 Resolution Amazon S3 is part of Amazon Web Services (AWS). AWS provides many useful services in the cloud such as virtual...
Patching Tool fails to install due to lack of file space
legacy Troubleshooting
Issue When trying to install a patch, the Patching Tool fails with a java.io.IOException regarding file space despite having enough space in the mount or drive where Liferay resides: 14:04:59,116 DEBUG [b:?]...
Setup Liferay’s document management with an Amazon S3 as a repository
legacy How To
Issue How to set up Liferay to use Amazon S3 storage instead of local storage and provide access information to S3. Environment Liferay DXP 7.2 Resolution Steps to follow : Amazon S3 requires a 'SAXParser' from the...
Adding a valid liferay runtime in Dev Studio
legacy Troubleshooting
Issue When attempting to create a Liferay Module Project Fragment, I'm encountering the following error: "Please set a valid liferay portal runtime, you can initBundle or modify 'liferay.workspace.home.dir' to make it...
Combining Assets from All Segments in Asset Publisher when using Collections
legacy How To
Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...
CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2
legacy Troubleshooting
Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...
Externalize Session Management
legacy
Issue  The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...
Navigation menu problem to drag and reorganize pages
legacy Troubleshooting
Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and...
Disable Admin password reset email notifications
legacy
Issue The user should not receive the email notification for the password change. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this...
How to remove the + button from Document and Media
legacy How To
Issue How can the + button be removed from the Document and Media Portlet Environment Liferay DXP 7.0 Resolution To remove the + button from Document & Media Portlet, please follow the below steps: a) Navigate to the...
Upgrading Modules Using Gogo Shell
Upgrading Modules Using Gogo Shell To troubleshoot upgrade issues with particular modules, it may be necessary to test and perform upgrades on a per-module basis, instead of en-masse. Liferay has...
Migrating Configurations and Properties
Migrating Configurations and Properties Your current DXP installation's OSGi configurations (7.0+) and properties (such as portal properties and system properties) set up your DXP instance to fit...
Adding Addresses to an Account for Commerce 2.1 and Earlier Versions
Official Documentation
Adding Addresses to an Account for Commerce 2.1 and Earlier Versions This article documents how to update an account's billing and shipping addresses using either the Control Panel. Navigate to...
Monitoring Upgrades with MBeans
Monitoring Upgrades with MBeans Liferay DXP 7.4 U76 / Liferay Portal 7.4 GA76 When upgrade upon startup is enabled, the upgrade process can be monitored with MBeans through a JVM management tool...
Updating Customizations
Official Documentation
Updating Customizations Plugins (e.g., themes, apps, and customizations) you've developed must be adapted to the new Liferay version. This can be as simple as updating dependencies or involve...
Workflow
Official Documentation
Workflow Liferay DXP ships with a workflow engine that allows reviewing and approving content such as Blogs, Web Content, or Wikis before publication. Define any number of business...
Upgrade Report
Upgrade Report Available 7.4+ When you perform upgrades, it is important to know the changes made and any issues that occurred. The upgrade status returns combined results for core upgrades,...
Upgrading Clustered and Sharded Environments
Upgrading Clustered and Sharded Environments If you're upgrading a clustered installation, you must follow an upgrade approach that fits your cluster requirements. See Maintaining Clustered...
Adding a Page to a Site
Official Documentation
Adding a Page to a Site Adding and customizing pages is a key part of managing your Liferay site. You can add pages using the Pages application or through the Page Tree menu. For Liferay 7.4 U22+...