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Adding a repeatable HTML field to a web content loses the custom configuration added inside an EditorConfigContributor file
legacy Troubleshooting
Issue Using a custom EditorConfigContributor inside CKEditor works well when applying: "javax.portlet.name=com_liferay_journal_web_portlet_JournalPortlet" However, if the web content structure has a repeatable element...
When adding a form to a page that contains other widgets, the focus jumps down to the form
legacy Troubleshooting
Issue When adding a form to the bottom of a page that contains other widgets and navigating to the page, the page automatically scrolls down and focuses on that form. Environment Liferay DXP 7.3 Fix Pack 2...
How can I configure a grid with 3 modules but displaying 2 modules per row in tablet mode?
legacy How To
Issue We have created a content page that contains a grid with 3 modules and it displays 3 modules per row in desktop mode. We need to only display 2 modules per row in tablet mode but Liferay doesn't allow configuring 2...
Unable to download a file through the browser using an href="file://..." link
legacy
Issue We create a Web Content to use a link like <a href="file:///test.txt">test.txt</a> in order to download a local file, however, an error is shown in the browser log: Not allowed to load local resource:...
'Select' button is not disabled for the folder where a document already belongs to
legacy Troubleshooting
Issue The 'Select' button next to the folder names shows being disabled, but it works as intended when the user clicks on it. Steps to reproduce: 1. Log in to Liferay and Navigate to Content and Data -> Documents...
"Content security policy" header is not available in the application response
legacy
Issue The "Content security policy" header is not available in the application response. How to add or enable the CSP? Environment Liferay DXP 7.3 Resolution Liferay doesn't directly support the CSP as there are no...
How to Export a Single Form as a LAR File
legacy How To
Issue How can I export a single form in LAR format? Environment DXP 7.3   DXP 7.4 Resolution During the export process, there are options that allow for the inclusion/exclusion of data. In this example, we'll use...
Version of spring-** jars after installing a hotfix
legacy
Issue To address the Spring4Shell vulnerabilities, the patched version of spring-beans.jar should be in its manifest file after the hotfix installation, is spring-webmvc.jar included in this? Environment Liferay...
Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled
legacy Troubleshooting
Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...
We want to set different urls to a fragment button link as translations
legacy
Issue In a Content Page, depending on the language selected, we want to set different urls to a fragment button link as translations. Is this possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This...
Plain text can still be seen despite SSL
legacy
Issue Even if SSL (or TLS) is enabled, the login credentials are in plain text while intercepting requests with Burp Suite. Environment Liferay DXP 7.3 Resolution If a user utilizes the burp suite as a proxy, they...
DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags
legacy
Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the...
Guest user cannot see Blog images in Live environment
legacy Troubleshooting
Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...
Localize download URL in image fragment in 7.2.x writing a custom fragment
legacy How To
Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following...
You can't create child pages of a page from a site template with propagation enabled
legacy How To
Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This...
Not all logs are downloaded for the last 30 days
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am trying to download through Liferay Cloud Console the logs for...
Button dropdown menu follows scrolling in iframes
legacy Troubleshooting
Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu...
Can't select pages from other sites
legacy Troubleshooting
Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...
When changing web contents at the same time, the error message can be confusing
legacy Troubleshooting
Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...
How to bulk-edit categories on documents?
legacy
Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2...
Admin user unable to view commerce orders
legacy Troubleshooting
Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1...
storage.buckets.get access permission issue while integrating GCS
legacy Troubleshooting
Issue Getting below error in logs while integrating Google Cloud Storage with Liferay: [xyz].gserviceaccount.com does not have storage.buckets.get access to [bucket-name] Environment Liferay DXP 7.3 Liferay DXP 7.4...
Portal slowness due to huge custom search results
legacy Troubleshooting
Issue Portal gets slow when using custom search, as it fetches huge search results in one go. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Issue can be resolved with...
Staging URLs within HTML Fragments are not converted to Live URLs when published
legacy Troubleshooting
Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...
Unable to upload multiple documents after invalid file is selected
legacy Troubleshooting
Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...
Deleting Form select option causes Form portlet to be unavailable
legacy Troubleshooting
Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...
It is not possible create friendly URL with only one character
legacy
Issue If I create a page with one single character FriendlyURL, when I save the page I get an error. It is not possible either by using letters or numbers. Environment DXP 7.0+ Resolution It is not possible to create...
Password reminder answers are not masked
legacy Troubleshooting
Issue As Liferay DXP does not hide password reminder answers, attackers can capture user's password reminder answers through man-in-the-middle or shoulder surfing attacks. Environment Liferay DXP 7.0 Liferay DXP...
ClassNotFoundException thrown when exporting the form entries in XLS Format
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.2 server. 2. Create a form. 3. Deploy created form on the page and submit it. 4. Go to form configuration and select 'view entries' > Export. Choose format XLS. ...
I cannot reuse a friendly URL that has already been used by another page
legacy Troubleshooting
Issue We are experiencing an issue where it is not possible to reuse friendly URLs that have already been used by another page and are no longer in use. I get the following error message: Error: The friendly URL is...
Backup in non-production environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure backup in a non-production...
Are there Blade templates available for custom Web Content structure fields?
legacy How To
Issue Is it possible to use a Blade template to create a personalized Field for a Web Content structure? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution For Liferay DXP 7.3 and lower versions, there is...
Global site DDMs are not exported
legacy Troubleshooting
Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...
Publication fails caused by "No User exists"
legacy Troubleshooting
Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...
New user is not being able to login properly
legacy Troubleshooting
Issue A new user (this also happens to LDAP users) is unable to log-in the first time, but seems to be able to log-in on the second attempt. Steps to reproduce: 1) Create a guest user from Create Account tab at the...
Missing thumbnails after upgrading from DXP 7.0 to DXP 7.1+
legacy Troubleshooting
Issue After the upgrade, thumbnails are missing when we open the image gallery in the content WYSIWYG editor. Clicking on the cards makes the thumbnails appear. Environment Upgrade from DXP 7.0 to 7.1+ Resolution...
Web Content Template caching: Changes are displayed even though Resource modifications check is set
legacy
Issue We are trying to cache web content templates and we checked the cacheable parameter for a template. We also set the resource modifications check option to 60000. We see those modifications are displayed...
Re-importing contributed fragment collections cause missing default resources
legacy How To
Issue If a fragment on a page has a static resource (an image for example), it will disappear when the fragment collection is imported again. Environment DXP 7.3 DXP 7.4 Resolution This is the expected behavior because...
How to install Developer Studio using command line
legacy How To
Issue How to install Developer Studio using command line Environment Liferay Developer Studio Resolution Download the installer. Install Developer Studio using the following command...
Password reset notification emails may be sent to different email addresses
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
Form Focus Object
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Scheduled Articles continue to be displayed with scheduled filter when edited to be published
legacy Troubleshooting
Issue When an article gets initially published with a scheduled date, then edited to display immediately, the article will still appear when the schedule filter tag is used. Steps to reproduce 1) Navigate to...
How Can I Reset My Liferay PaaS Environment to its Original State?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Every so often, a situation may arise during development or...
Buttons do not have an accessible name exception
legacy Troubleshooting
Issue When running a Lighthouse Accessibility audit in Liferay DXP 7.2 a "Buttons do not have an accessible name" exception is flagged on the report. Steps to reproduce: 1. Start Liferay DXP 7.2 fix-pack 6. 2....
How to remove users from Liferay that are deactivated / deleted in the LDAP server
legacy How To
Issue When a user is no longer listed in the LDAP server, the authentication fails and the user cannot log in anymore, but a dead user entry remains in Control Panel -> Users. Environment Liferay DXP 7.0+...
Transform LDAP attributes to be properly mapped to Liferay fields
legacy How To
Issue I need to transform some attributes from my LDAP to be properly mapped with the Liferay fields. Environment Liferay DXP 7.3 Resolution We can define mappings from LDAP attributes to Liferay fields in the...
Segments based on User text custom fields
legacy Troubleshooting
Issue We have created a segment based on a text User Custom Field and the segment does not find users for texts with more than one word (e.g. "Finance Department"). Environment Liferay DXP 7.3. Resolution The...
Searching for content pages by title
legacy
Issue I am searching for content pages by title but I can't find them in the search results. Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Resolution This is currently a product...
For anonymous users, a Content Set based on an AC segment does not show the expected content
legacy Troubleshooting
Issue Depending on the IP address, different web content articles or any image would be viewable to different users. Even though the Geolocation feature shows users for the provided IP address, it appears to...
How to enable the purchase order number in order detail page.
legacy Troubleshooting
Issue The Order Detail page doesn't show the purchase order number by default, even when it is enabled in Instance Settings. Environment Liferay DXP 7.3    Resolution It can be set by the following steps: Go...
What are the folders to clean in a Jboss bundle? - DXP 7.0+
Troubleshooting
Issue After applying a new patch, I am not able to find the cache folders that should be removed in the Jboss bundle after e.g. installing a patch Environment Liferay DXP 7.0+ Jboss Resolution How to clean Jboss?...
When using REMOTE Elasticsearch, the Workflow Metrics keep loading
legacy Troubleshooting
Issue The 'IOException: can not write type' error when navigating or re-indexing Workflow Metrics with remote Elasticsearch 6.5/6.8 and 7.4 Steps to Reproduce: 1) Have a clean instance of Liferay DXP 7.2 running...
Apache Log4j 1.x has reached its end-of-life
legacy
Issue Log4j 1.x has reached end-of-life status: https://blogs.apache.org/foundation/entry/apache_logging_services_project_announces Environment Liferay DXP 7.0  Liferay DXP 7.1 Liferay DXP 7.2  Liferay DXP 7.3 ...
WebContent Sort Order is not working
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay. 2. Navigate to Content > Web Content. 3. Create multiple web contents. 4. Set Filter and Order settings as below       ORDER BY: Display Date       descending order 5....
Custom OSGi modules deployment issue
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Custom OSGi modules are not deploying with the...
How to Import LAR files with circular references?
legacy Troubleshooting
Issue While using the export-import features of Liferay, we often encounter the error that certain files cannot be imported because references are missing. Even after importing the allegedly missing reference, the...
Unable to publish WebContent for localized Site
legacy Troubleshooting
Issue Steps to reproduce: 1. Setup the vanilla bundle and start the Liferay. 2. Go to system settings  > WebContent > Administration > Changeable default language as true. 3. Set en_US, es_ES as instance...
More than one status of WebContent is showing on Live site
legacy Troubleshooting
Issue Steps to reproduce 1. Create a WebContent named "Test" on the staging site. 2. The status of the created WebContent is showing as "approved". 3. Expire the "Test" WebContent (Now, the status will change to...
CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645
legacy Troubleshooting
Issue This article outlines the concerns of CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645 vulnerabilities with respect to the Liferay DXP Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...
How to display web contents for segmented users and for all users in a single Asset Publisher
legacy How To
Issue Sometimes it is required to display web contents for segmented users and, at the same time, display web contents for all users (segmented or not). For example, we may want to show different web contents for...