- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
- DXP 2024.Q2
- DXP 2024.Q3
- DXP 2024.Q4
- DXP 2025.Q1 (LTS)
- DXP 2025.Q2
- DXP 2025.Q3
- DXP 2025.Q4
- DXP 7.1
- DXP 7.2
- DXP 7.3
- DXP 7.4
- Liferay Commerce
- Portal 6.1
- Portal 6.2

Deployment Approach

- DXP - Self Hosted
- Liferay PaaS
- Liferay SaaS
- Liferay Self-Hosted

Capability

- Cloud
- Commerce
- Content Management System
- Development and Tooling
- Digital Asset Management
- DXP Self-Hosted Installation, Maintenance, and Administration
- Integration
- Personalization
- Platform
- Search
- Security
- Sites

Feature

- Analytics Cloud Administration
- API Development
- Blogs
- Catalogs
- Categories and Tags
- Client Extensions
- Cloud Platform Administration
- Cloud Platform Services
- Collections
- Core Frameworks
- Data Frameworks
- Data Integration
- Developer Tools
- Documents and Media
- DXP Configuration
- Forms
- Forums and Message Boards
- Fragments
- Frameworks
- Frontend Client Extensions
- Identity Management and Authentication
- Inventory
- Java Development
- Liferay Enterprise Search
- Multi-Channel Experiences (Headless Delivery)
- Notifications and Notification Templates
- Objects
- Order Processing
- Orders and Fulfillment
- Pages and Composition
- Payment
- Pricing
- Product Information
- Products
- Promotions and Discounts
- Publications
- Reference
- Search
- Search Engine Installation and Maintenance
- Search Experiences and Blueprints
- Search Pages and Widgets
- SEO
- Site Administration
- Staging
- Static and Dynamic User Segments
- Storefronts
- User, Organization, and Account Management
- Web Content and Structures
- Widgets
- Workflow

Failed to link com/sun/xml/messaging/saaj/soap/SOAPDocumentImpl or Could not initialize class org.apache.cxf.helpers.DOMUtils

legacy Troubleshooting

Issue When using JBoss as the application server and having customization to extend Web Service (WS), user may get the following issue: Web Service can not be found. When restarting the server, the following error is...

Duplicate Logging in Upgrade to DXP 7.1

legacy Troubleshooting

Issue Upgrade to DXP 7.1 shows duplicate logging during the VerifyProcess steps. For example: 2019-02-26 00:13:25.995 INFO [main][VerifyProcess:65] Verifying...

Can I encrypt / hide database password in portal-ext.properties and tomcat server.xml?

legacy

Issue Is there any way to hide database password in portal-ext.properties and in tomcat server.xml? Environment Liferay DXP 7.0+ Resolution Recommendation: Use environment variables to pass the database password: One of the...

"Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1"?

legacy Troubleshooting

Issue During the upgrade process, you may encounter an error like the following: Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1 Environment Liferay DXP 7.0+ Resolution The...

LAR Import Fails with Error UT000020

legacy Troubleshooting

Issue Trying to import a LAR file (or any other file type) larger than 10MB fails with the following message on the logs: Unable to parse upload request: UT000020: Connection terminated as request was...

Missing Marketplace App Functions in the Control Panel

legacy Troubleshooting

Issue After restarting the server, customers have reported that several Marketplace functions normally found in the Control Panel are missing. See screenshot: Environment Liferay DXP 7.x Resolution This is because the...

Benchmark Study of Liferay Digital Enterprise 7.0

legacy

This whitepaper is a benchmark study of Liferay Digital Enterprise 7.0 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also contains the results based on the...

Compressing (Gzipping) js_loader_modules file

legacy Troubleshooting

Issue js_loader_modules files are taking more time to load which degrades the portal's performance. To identify whether js_loader_modules file is Gzipped or not: Open the portal in Chrome incognito window. Press F12...

Default View for Calendar Portlet Saves on All Pages

legacy

Issue If a user sets the Calendar's "View" configuration, the setting is applied for every instance of the Calendar Portlet instead of just the specific instance of the portlet Environment Liferay DXP...

Unable to deploy Apps because of an "Unable to write ..." error

legacy Troubleshooting

Issue Cannot deploy certain App/plugins because of an "Unable to write ..." error. Some symptoms of this are: The App just sits in the deploy folder. The following error is reported in the log repeatedly: 2019-04-02...

Why can I not access my Liferay server at the Friendly URL I set?

legacy Troubleshooting

Issue A Friendly URL can be set to change the URL that users see when accessing a specific site. However without the Home URL being updated attempting to access the bundle at its base address will return a "Not...

How to Upgrade to Liferay DXP from Liferay 6.X

legacy

This whitepaper aims to set a framework for Liferay’s recommended upgrade path for your organization. A major technology upgrade is an endeavor requiring a deep analysis of your business requirements, careful planning,...

Upgrading from Liferay DXP 7.0 to 7.1

legacy How To

This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.0 to 7.1. It contains an upgrade checklist, the upgrade steps, and what to do after a successful upgrade. The paper is available...

ORMException / StaleObjectStateException is reported

legacy Troubleshooting

Issue The following ORMException and StaleObjectStateException are reported in the log 2019-03-25 01:59:12.172 ERROR [http-nio-8080-exec-9][MainServlet:525] com.liferay.portal.kernel.exception.SystemException:...

Removing Product Information Displayed in the HTTP Headers

legacy How To

Issue Customers might want to remove the product information found in the HTTP Headers and in the console logs for security reasons. The information displays: Liferay-Portal: Liferay Digital Experience Platform 7.0.10...

Liferay DXP 7.1 Upgrade Performance Benchmark

legacy

The Liferay Support and Liferay Engineering tuned Liferay 6.2 EE databases for upgrade and tested upgrading them to Liferay DXP 7.1. Databases from several vendors were tested. This whitepaper describes the test...

Why does my portlet not have a version number after it is deployed?

legacy How To

Issue Deploying a .war portlet through the /liferay_home/deploy folder leads to the deployed portlet not having a version number in its file name. Environment Liferay DXP 7.0 de-33+ Liferay DXP 7.1 Resolution A...

Determining the Page Count and Global References in a Site

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

I would like to upgrade my portlets to Liferay DXP but can not find where XML Descriptors have been moved to

legacy

Issue Upgrading from Liferay 6.2 to Liferay 7.0+ is a significant process. One of the changes implemented is the use of OSGi components. Several XML Descriptors have been converted to OSGi services. Environment...

Managing Distributed Cache in Liferay DXP

legacy How To

This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents the configuration options for managing distributed cache within Liferay Digital Experience...

Managing LDAP Settings Using .config Files

legacy How To

This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents how to configure LDAP settings using .config files instead of the Control Panel. There are a great...

Before Opening a Liferay Performance Ticket

legacy Troubleshooting

The following article outlines a short checklist of questions to ask and steps to take before opening a performance ticket. By taking a moment to go through this checklist before...

Rolling Restart - Breaking Changes

legacy

Introduction When applying fix packs or hotfixes, rolling restarts are possible if there are no changes to a specific set of clustering classes or no module schema version changes. The following document is a list of...

LDAP settings and upgrading from 5.2.x to 6.x

legacy Troubleshooting

This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not...

Application Server Times Out While Downloading/Uploading Documents

legacy Troubleshooting

When uploading documents larger than 3Mb via web call, an error may be thrown: 13:45:27,141 INFO [PortalImpl:4366] Current URL /documents/10162/179749/Certification+Tracking+Database+CSC+v2.0+Production.zip...

Managing Distributed Cache in Liferay Portal EE

legacy How To

Installing Liferay Portal in a Clustered Environment

legacy How To

Many enterprise environments utilize clustering for both scalability and availability. This article provides specific instructions for installing a basic configuration of Liferay Portal in a pre-existing clustered...

Changes in Liferay DXP Clustering

legacy

This article documents several changes with the clustering feature that will take effect in Liferay Portal CE 7.0 and Digital Experience Platform 7.0. In addition, this article details changes that may affect...

Including portal-ext.properties in Help Center Tickets

legacy How To

One of the most important pieces of information when resolving a customer issue is the portal-ext.properties file for your environment. It is now possible to upload the portal-ext.properties file before opening a...

Performance Issue for Thread Counts While Processing JSP files

legacy Troubleshooting

This article is designed to help administrators tune performance in Liferay DXP 7.0 when the active thread count approaches the maximum allowed thread count. The reason for this performance issue is because the values...

Resolving 'BadPaddingExceptions' in the Console Logs

legacy Troubleshooting

This article addresses a situation where customers might encounter a BadPaddingException in the logs. This occurs if customers have two instances on the same domain; when a user tries to access another instance on the...

Carousel Portlet Prevents Ehcache Plugin From Loading With a 'ClassNotFoundException'

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...

Transactional Cache or Blocking Portal Cache Causes the Portal to Hang

legacy Troubleshooting

This article serves as a troubleshooting guide. During a thread dump, your server may hang indefinitely due to the blocking portal cache. Blocking portal cache is one of the caches...

Common Upgrade Errors for Liferay DXP

legacy Troubleshooting

This article documents the common configuration errors you may encounter while upgrading to Liferay Digital Experience Platform (DXP), versions 7.0 or 7.1. Read below to discover the steps you can take to resolve these...

Testing JSON Web Services in Liferay

legacy How To

This article documents the new implementation of JavaScript Object Notation (JSON) web services in Liferay Portal 6.1.x to test API methods. The only limitation is that to test any methods they must go through JSON. A...

Cluster Nodes Are Not Connected When Using Jdbc_Ping on an Oracle Database

legacy Troubleshooting

This article documents a solution if subscribers are using an Oracle database and using JDBC_ping as the discovery protocol in a clustered environment. The issue is that the JGroup's default initialize_sql value is...

Quick Start Guide to SAML on Liferay Portal 6.1 EE GA3

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are working with a Liferay Portal...

Setting Up Liferay WAR on Tomcat 7

legacy How To

This article describes how to set up Liferay Portal 6.1 EE or Liferay Portal 6.2 EE using Windows and MySQL 5.x on Apache Tomcat 7.x. Resolution 1. Gather the Necessary Files Download...

Cannot Obtain Lock During Startup on DXP 7.0

legacy Troubleshooting

In some cases, JGroups may not get a response when trying to bind to an address. In this case, an exception like the following can be thrown: 05:50:53,559 ERROR [Framework Event Dispatcher: Equinox Container:...

High Priority Issue Checklist

legacy Troubleshooting

This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a...

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